Dealership Experience
10 yrs, 7 mos
Industry Experience
12 yrs, 11 mos
307 Reviews
Write a Review307 Reviews of Tiffany Peoples
January 28, 2019
Excellent customer service I bought my car from Toyota of Scranton in 2011. They have serviced it since it was new. The service department is excellent. Scheduling is flexibl I bought my car from Toyota of Scranton in 2011. They have serviced it since it was new. The service department is excellent. Scheduling is flexible. I never feel like I'm paying for unnecessary service. They make sure I know what routine maintenance is coming up and the work they do has always been perfect. I am extremely happy with the service I have received and would recommend them to anyone. More
January 24, 2019
Certified used vehicle purchase I purchased a 2016 Honda Civic on Tuesday. I spotted the vehicle on the lot while my car was in for service. Your sales team responded quickly to my i I purchased a 2016 Honda Civic on Tuesday. I spotted the vehicle on the lot while my car was in for service. Your sales team responded quickly to my inquiry. The Sales Rep Joe did a great job and we aligned on a very fair deal. I’ve already scheduled my 30 day service follow up. I was impressed with everyone I interacted with. The dealership is best in class! More
Other Employees Tagged: Jessmar Aviles, Joe Mercado Jr, Jenna Sledzinski
January 23, 2019
Quick and easy As a long time Toyota owner and Scranton Toyota customer, I was pleasantly surprised with the refocus of the service department. I was met with enthus As a long time Toyota owner and Scranton Toyota customer, I was pleasantly surprised with the refocus of the service department. I was met with enthusiasm, kindly greeted and out of the building in less then 30 min. Wow.......keep up the good job! One great service visit must be followed by the next and the next. More
January 23, 2019
Great Customer Service Experienced vibration in front end at 50mph so I took my Corolla in for a checkup. Just a walk in with no prior apt. Customer rep. Tiffany Peoples w Experienced vibration in front end at 50mph so I took my Corolla in for a checkup. Just a walk in with no prior apt. Customer rep. Tiffany Peoples was extremely cordial and helpful in checking me in and having the vehicle looked at. In less than a hour my vehicle was ready and problem rectified. More
January 21, 2019
Quick and Accurate Service with a Smile! This is a great company to work with and service is second to none. The Service managers are very astute and easy to work with . This is a great company to work with and service is second to none. The Service managers are very astute and easy to work with . More
January 21, 2019
Toyota of Scranton really helped me out when i broken down o Tiffany went above and beyond to make a broken down situation into making me feel like Toyota of Scranton really cared. And the mechanics were very tr Tiffany went above and beyond to make a broken down situation into making me feel like Toyota of Scranton really cared. And the mechanics were very trustworthy and knowledgeable. And i was just broken down , from out of state, and not a client. They all made me feel at home with their wonder/ comfortable WARM waiting room with fireplace and their own Dunkin Donuts. Never have I been treated so well from a dealer that i have never been to in my life. Highly recommended. More
January 18, 2019
Service was very good. I was having the state inspection and 35,000 mile servicing. Employees were friendly and knowledgeable. I waited for my vehicle and the work was com I was having the state inspection and 35,000 mile servicing. Employees were friendly and knowledgeable. I waited for my vehicle and the work was completed quicker than I had anticipated. More
January 16, 2019
Handling was great... issue should have never happened This is a brand new 2019 Tundra with 2900 miles. Number one the quality control of the product was neglected. This absolutely should have never happe This is a brand new 2019 Tundra with 2900 miles. Number one the quality control of the product was neglected. This absolutely should have never happened. So now I have a brand new vehicle that has replacement parts and a major repair.... ALREADY More
Other Employees Tagged: Tom Kirkpatrick
January 16, 2019
Always happy except this last service Had an issue the way my last service w/ you. I believe the mechanic could not be bothered w/ doing the complete service which would have taken 5 min. Had an issue the way my last service w/ you. I believe the mechanic could not be bothered w/ doing the complete service which would have taken 5 min. The reason I know that is because I finished it myself More
Other Employees Tagged: Stephanie McNair
January 15, 2019
Best service! The sales and service team are always top notch at Toyota! I recommend this dealership to my family and friends for service and a new or used vehicle. The sales and service team are always top notch at Toyota! I recommend this dealership to my family and friends for service and a new or used vehicle. You cannot get a better salesman than Joe Mercado Jr.!! Ask for him!! More
Other Employees Tagged: Joe Mercado Jr
Dealership Inventory (136 Vehicles)

