Tiffany Peoples
Tiffany Peoples at Toyota of Scranton
Refer Me

Tiffany Peoples | Page 26

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
290 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

11 yrs, 2 mos

4.9

290 Reviews

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290 Reviews of Tiffany Peoples

January 16, 2019

Dealership Rating
Employee Rating

Always happy except this last service Had an issue the way my last service w/ you. I believe the mechanic could not be bothered w/ doing the complete service which would have taken 5 min. More

by WENG1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

Jan 25, 2019

Toyota of Scranton responded

Hello, we are sorry to hear that your experience with Toyota of Scranton did not meet your expectations. Customer satisfaction is always our top priority, so we would love the opportunity to discuss your situation in more detail in hopes that we can resolve any issues. If this is something you’d be interested in, please reach out to me at (570) 702-8776. Thank you. -- Mary Jo Preno, Vice President - Guest Experience

January 16, 2019

Dealership Rating
Employee Rating

Handling was great... issue should have never happened This is a brand new 2019 Tundra with 2900 miles. Number one the quality control of the product was neglected. This absolutely should have never happe More

by jastan
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick

Jan 25, 2019

Toyota of Scranton responded

Hello, we are sorry to hear that your experience with Toyota of Scranton did not meet your expectations. Customer satisfaction is always our top priority, so we would love the opportunity to discuss your situation in more detail in hopes that we can resolve any issues. If this is something you’d be interested in, please reach out to me at (570) 702-8776. Thank you. -- Mary Jo Preno, Vice President - Guest Experience

Jan 25, 2019

jastan responded

Really? I thought I did reach out doing the survey? Now I need to reach out and call again?

January 15, 2019

Dealership Rating
Employee Rating

Best service! The sales and service team are always top notch at Toyota! I recommend this dealership to my family and friends for service and a new or used vehicle. More

by SANTANG19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr

Jan 25, 2019

Toyota of Scranton responded

We really appreciate you recommending us! Thank you for the positive review and 5 stars.

January 06, 2019

Dealership Rating
Employee Rating

10,000mile check up Work was done in a reasonable amount of time. Asked about the price of installing roof rail on my Rav4, I was giving the price of $3000.00. Yes $3000. More

by jerosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Wallace

Jan 09, 2019

Toyota of Scranton responded

Thank you for your review. I did place a call to you earlier to discuss the roof rack and the cost to install. Please contact me at 570.702.8776. Thank you Mary Jo Preno Vice President Guest Experience

January 04, 2019

Dealership Rating
Employee Rating

Easy and accommodating They were friendly and picked me up at work at 545 to get the car. This really helped me out. Tiffany is a good representative of your business. Than More

by MATTSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2019

Toyota of Scranton responded

Thank you for taking the time to share your recent experience with Tiffany and our team! We are so glad we could help!

January 04, 2019

Dealership Rating

Great staff and auto mechanics Toyota of Scranton has always had a very good service crew. They treat you with great respect and service. Their priority is to keep your vehicle More

by bobfolgerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2019

Toyota of Scranton responded

Thank you for the shout outs to our staff. We will certainly pass along your very positive comments. Our goal is customer satisfaction in all we do. Thanks again.

December 30, 2018

Dealership Rating
Employee Rating

Great service Service was great very fast to complete my inspection , ASM very helpful and kept me updated with my service and explained my multipoint inspection ve More

by MCFISHINGFOOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael casale

Jan 25, 2019

Toyota of Scranton responded

Thank you for the 5 stars and great review!

December 28, 2018

Dealership Rating
Employee Rating

excellent fast service Tiffany was most helpful she walked out to the service area and showed me how adjust my speedometer. Also no one put a lisense plate holder on my car More

by HBURNS1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 25, 2018

Dealership Rating
Employee Rating

coolent flush discussed what happen and agreed a coolant flush was needed . kept me informed on the status of the car.. was honest when the technician broke a More

by mrkcruc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 23, 2018

Dealership Rating
Employee Rating

Excellent service From the time I drove into the service area to the time I drove it off the lot it was a professional experience. When I purchase my next Toyota this w More

by Trakmn028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saron O'Malley

Jan 25, 2019

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

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