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The best experience I just purchased my new vehicle from Tiki! The best experience I have ever had! She took her time to explain me about the vehicle and then about the I just purchased my new vehicle from Tiki! The best experience I have ever had! She took her time to explain me about the vehicle and then about the deal! I got the best deal but most important I received the best customer service from her! Ask for her you won’t regret ! Also thanks the general sales manager Daniel who got me the best deal! Thanks guys you are the best! More

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Professional and helpful Juan Carlos and Tiki were great. Universal Mitsubishi was a fantastic place to buy my truck. Even when a very minor problem arose the day I got it hom Juan Carlos and Tiki were great. Universal Mitsubishi was a fantastic place to buy my truck. Even when a very minor problem arose the day I got it home they handled it the next day with no fuss. Highly recommended A++ service. More

by MTE189 Verified Customer Verified Customer

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Thank you Paul from service was amazing and helpful! He took good care of us and even offered a rental while my car was getting worked gone. Paul from service was amazing and helpful! He took good care of us and even offered a rental while my car was getting worked gone. More

by jaydeenamira Verified Customer Verified Customer

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Willing to deal Bent over backwards to make a sale to my needs friendly staff. Could use a larger facility. Can’t say enough about tiki’ great personality and prossio Bent over backwards to make a sale to my needs friendly staff. Could use a larger facility. Can’t say enough about tiki’ great personality and prossionalism. More

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Love my PHEV! I recently leased a new Outlander PHEV from Universal Mitsubishi in Duarte. From my first contacts via the internet/texts with Tiki, through the tes I recently leased a new Outlander PHEV from Universal Mitsubishi in Duarte. From my first contacts via the internet/texts with Tiki, through the test drive and reviewing available models in person at the lot, and finally through the purchase/finance process, the Universal Mitsubishi team provided a professional, seamless and pressure-free purchase experience. I especially appreciated Tiki's responsiveness and follow-up during the process, JC's efforts getting the best available vehicle meeting my criteria and Daniel's clear explanation of the lease and finance terms. More

by EAC Verified Customer Verified Customer

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Internet purchase I found my car on cargurus. Reached out via text and received a text from Tiki and from the beginning she was amazing!! Every question answered immedi I found my car on cargurus. Reached out via text and received a text from Tiki and from the beginning she was amazing!! Every question answered immediately and so nice. Made appointment and met with Saul and Tiki. We test drove the car we wanted and changed our mind, Saul listened to what we wanted and delivered!!! He walked the lot looking for what we wanted and found it. I signed papers that day and my daughter had her first car. Thank you Tiki for making this happen and Saul for finding the perfect car for her. More

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4 Hours to buy a used car My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked a lot of questions, they were not able to answer right away. They do NOT report to Carfax themselves, and neither did any place the car was serviced before they got it, so we were skeptical. The car is a good car, we had it checked out by a friend who owns his own car repair service. On several occasions, when a question was asked and Tiki had to find the answer you could hear her talking with others and you could hear shhh or lets talk over here. Which made us feel very uncomfortable. We were going to leave and just forget it more than once. But we liked the car. Overall Tiki was very nice to us, however when we left, My Mom and I said, we will never go through that again. More

by Bostonian Verified Customer Verified Customer

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Best dealer! Highly recommend!!! This dealer and the sales person who helped me(Tiki). Broke my stereo type of my dealers. I went to a few before and found this place was honest was This dealer and the sales person who helped me(Tiki). Broke my stereo type of my dealers. I went to a few before and found this place was honest was truely at your survive. If I do ever buy another car will definately get it here. More

by B.HABU Verified Customer Verified Customer

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One star because I can’t do cero!! When I was at the dealership they were super nice but after I get home and noticed that the car have been in a accident and I try to get help,they tol When I was at the dealership they were super nice but after I get home and noticed that the car have been in a accident and I try to get help,they told me that they mechanics check the car and they don’t found anything wrong with the car.,and I can prove that they’re lying!! More

by EFRAIN_R45 Verified Customer Verified Customer

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Fort coming and flexible straight forward Great experience and Pleasant professional no running around circles . No bs and gave us the options on how to get close to what we want as reasonab Great experience and Pleasant professional no running around circles . No bs and gave us the options on how to get close to what we want as reasonable possible they can . Tiki was great no false promises More

by JJHERMANINC Verified Customer Verified Customer

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