Tim Caffey
Tim Caffey at Seguin Chevrolet

Tim Caffey

Service Director

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.6
19 Reviews
4.6

19 Reviews

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19 Reviews of Tim Caffey

July 23, 2025

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Requested maintenance was completed quickly and efficiently. Everyone was very friendly and I look forward to visiting this location again in the future. More

by c_gotto
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

July 21, 2025

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Were not pleased with the tire rotation because one hub Cape was missing and came off during the return home on the interstate More

by Jjones2398
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Recommend Dealer
No

July 21, 2025

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Staff was great. They got me in and out . Would definitely start taking my vehicle there More

by DLOMAS39
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

July 18, 2025

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The service writer was amazing. I asked for a courtesy van to take me to an appoint at 10, as soon as I got there. He said he would get it but he was going to try and have me done b More

by kim.ashley.stevens0
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

July 16, 2025

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Made an appointment to take care of a couple recalls I received. Arrived on time and the wait was not as long as I that it would take. The staff was nice and friendly. They explained how my safety was v More

by no24
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

July 14, 2025

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Very pleased with service job well done all stars glad to get a follow up call More

by mitchell.amador
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Jul 15, 2025

Seguin Chevrolet responded

Dear mitchell.amador, Thank you for the fantastic review! I’m glad to hear you were pleased with the service and appreciated the follow-up. We truly value your business and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

July 14, 2025

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Not to happy, had to clean several areas where mechanic touch the side panels, counsel, steering wheel and left oil stains from his hands/gloves More

by rsalvati
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Jul 15, 2025

Seguin Chevrolet responded

Dear rsalvati, Thank you for your honest feedback. I sincerely apologize for the condition your vehicle was returned in. That is not the level of care we aim to provide. I appreciate you bringing it to our attention, and if there's anything I can do to help make it right, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

July 13, 2025

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The team was great, although they were not able to identify the final issue they were able to give me a clear understanding about what is going on with my truck. I really appreciate all of the effort. More

by Phillip.snow
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Jul 15, 2025

Seguin Chevrolet responded

Dear Phillip.snow, Thank you for your thoughtful review. I'm glad to hear Gregory and the team were able to provide clarity and support, even if the issue wasn’t fully resolved on this visit. Your appreciation means a lot, and we're here for you every step of the way. Sincerely, Jeremy Sims, General Manager

July 10, 2025

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Oil change and rotation. Very quick but did not reset oil life or put a sticker. More

by BUCKYKALINA
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Jul 15, 2025

Seguin Chevrolet responded

Dear BUCKYKALINA, Thank you for your feedback and for bringing this to our attention. I’m glad the service was quick, but I apologize for the oversight in not resetting your oil life or placing a reminder sticker. We’ll use this as a reminder to our team to double-check every detail. We appreciate your business and hope to earn that fifth star on your next visit. Sincerely, Jeremy Sims, General Manager

July 09, 2025

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Employee Rating

Had the wrong telephone number the whole time so I was not getting any notifications More

by lauraagar28
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Recommend Dealer
No

Other Employees Tagged: Michael Brown

Jul 15, 2025

Seguin Chevrolet responded

Dear lauraagar28, Thank you for bringing this to our attention. I sincerely apologize for the communication issue regarding your contact information. We understand how frustrating that can be, and we’re working to ensure this doesn’t happen again in the future. Sincerely, Jeremy Sims, General Manager

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