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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar | Page 5

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Tim Cesar

December 11, 2025

Dealership Rating
Employee Rating

Easy to schedule the service on my vehicle, the Service representative was courteous, knowledgeable and extremely helpful, top notch service and repair. More

by dwolter0
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Dec 11, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

December 09, 2025

Dealership Rating
Employee Rating

I appreciate your efforts in keeping my truck running smoothly. I also like the consistent updates in the form of text messages… Very good feature. More

by Gregoryhunter6
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Dec 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Melvin Ehnert melvin.ehnert@boucher.com

November 12, 2025

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Employee Rating

Zero communication. Had to several times reach out to them to get any information. Was told a loaner vehicle was available but then the next day told no. Inquired about More

by Maxto1992
Recommend Dealer
No

Other Employees Tagged: Tim Cesar

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Nov 16, 2025

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Melvin Ehnert melvin.ehnert@boucher.com

October 18, 2025

Dealership Rating
Employee Rating

Every person (except Tim) was crabby and didn't seem to want to help me. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Oct 20, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to leave us this feedback. I will share your comments with the team. Melvin Ehnert melvin.ehnert@boucher.com

October 15, 2025

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Employee Rating

Great people at a great price. Always making sure you are happy and understand. Thanks More

by Cfdiehnelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Oct 15, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert melvin.ehnert@boucher.com

October 09, 2025

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Employee Rating

The service tech said the oil change and tire rotation would take 1 hour. In reality it took 1 1/2 hours. They did not inform me as to the delay. It would have been nice to know of the delay ahead of time More

by genthebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback, and we apologize for the longer than expected wait time. We appreciate your business and hope you will give us another opportunity to serve you. Melvin Ehnert melvin.ehnert@boucher.com

September 18, 2025

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Employee Rating

I purchased my car here 5 years ago and have had all my service work done by your dealership. Having the pick-up and drop-off service makes it so convenient for someone working from home. The service has More

by SSB0110
Recommend Dealer
Yes
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Sep 18, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

September 10, 2025

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Employee Rating

My car came back cleaner then I ever had it Everyone was very very polite. More

by Nikk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 28, 2025

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Employee Rating

Very nice people who figure out what you need and how they can help you. More

by Cfdiehnelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 26, 2025

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Employee Rating

Customers outstanding my son want to buying my grandson a small car I do recommend to come there I going to helping him getting for my own grandson My son and wife there live out in BrownDear More

by Denise.banks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes

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Aug 26, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

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