Tim Duda | Page 7

They are the best team Chuck & Tim that’s why I buy cars from them also includes my family from them also includes my family More

by EDITHOLET Verified Customer Verified Customer

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The service at Countryside Nissan is exceptional and truly a pleasure going there. This dealership, by far, is the best I’ve ever experienced!! Thank you truly a pleasure going there. This dealership, by far, is the best I’ve ever experienced!! Thank you More

by WOLF217326 Verified Customer Verified Customer

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I have been a loyal customer to this dealership, purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from Rafael, who was very helpful with our last vehicle transaction. He was touting a new lease special which was interesting to me. I responded to him explaining that our lease was not close to expiration, telling him the mileage, and explaining that I was only interested in working with him. He assured me that we could make something work. I explained that I was on vacation this week and could make myself available as convenient to him. We set up an appointment for 2:00 p.m. today. In the interim, I received multiple texts from other sales people at Countryside. As recently as 12:47 p.m. today, I texted Rafael to make sure he would be available because I did not want to work with anyone else. He assured me at that time (one hour prior to our scheduled appointment) that he would definitely be there. When I arrived, I was told he was on vacation. Tim (seemingly a nice guy who tried to help) texted Rafael and told me that he said, "I can call her tomorrow." At that point, I was ready to leave, but Tim assured me he could run numbers as well as Rafael. Within ten minutes, it became clear that a deal would not be reached. I am not angry that we didn't reach a deal, but I am furious at the treatment I received. This was a classic example of "get her into the dealership at any cost -- doesn't matter if we lie." Is pretty amazing to me because, prior to this incident, I was 100% loyal to Countryside and would not have considered another dealership. I would absolutely encourage consumers to look elsewhere. I deserved better than I got. If they treat loyal, repeat customers in this fashion, what are they doing to new ones? They suck. Would give zero stars if I could. More

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Countryside Nissan ALWAYS tends to my needs relating to my vehicle. The service department and BJ are extremely helpful and knowledgeable. Tim Duda (manager) saw my wife and I waiting, he came over and st my vehicle. The service department and BJ are extremely helpful and knowledgeable. Tim Duda (manager) saw my wife and I waiting, he came over and struck up a pleasant conversation. Every single person at this location that I have encountered were kind and acted professionally. This dealership is and always will be my #1 choice!! Thank you again!!! More

by WOLF217326 Verified Customer Verified Customer

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Chuck is really easy to deal with, I had a honest experience with him. My only issue would be about how clean the exterior of the car was. I bought a used car, so I know they can't be perfect, but t experience with him. My only issue would be about how clean the exterior of the car was. I bought a used car, so I know they can't be perfect, but the wash job looked like a 5 dollar wash. The hard plastics weren't wiped down, the front windshield under the wipers had a layer of flith on it, the horizontal surfaces in the engine compartment was covered in dust. Overall I had a great experience, and I would buy from this dealership again. More

by jameslagreca Verified Customer Verified Customer

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Our experience was stress free, no pressure, very helpful, personable, very professional, educational with new vehicle operations and features and overall very rewarding. helpful, personable, very professional, educational with new vehicle operations and features and overall very rewarding. More

by patti901 Verified Customer Verified Customer

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I would recommend this dealership to anyone, the team had excellent customer service. I am very happy with my purchase. Michael Chavez and the Countryside Nissan team were excellent! excellent customer service. I am very happy with my purchase. Michael Chavez and the Countryside Nissan team were excellent! More

by Melanie.a.johnson Verified Customer Verified Customer

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Was a very good experience. Everyone was very helpful, knowledgeable, and friendly. Will definitely recommend! Everyone was very helpful, knowledgeable, and friendly. Will definitely recommend! More

by michelleorlando42 Verified Customer Verified Customer

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Love our Dealership! WE have been with this dealership, even through ownership change, and the Joneses won't go anywhere else! WE have been with this dealership, even through ownership change, and the Joneses won't go anywhere else! More

by jason@jonesconsultingteam.com Verified Customer Verified Customer

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Friendly dealership that worked hard to make sure we had the Murano we were looking for. the Murano we were looking for. More

by georgerimbo901 Verified Customer Verified Customer

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