Tim Duda | Page 7

The buying experience was smooth and easy. I was looking for/interested in a specific color and trim which they went out of their way to trade for and get on the lot for me. I was looking for/interested in a specific color and trim which they went out of their way to trade for and get on the lot for me. More

by peter.berryman Verified Customer Verified Customer

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John Pauly is the best. <3 Very efficient and promising experience! His boss is kinda cool too. <3 Very efficient and promising experience! His boss is kinda cool too. More

by kayleenelms.0 Verified Customer Verified Customer

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Great,Great, Great, Great Great, Great,Great,Great, Great, Great, Great, Great,Great, Great, Great. Great, Great, Great, Great,Great, Great, Great. More

by Sistereajn Verified Customer Verified Customer

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Always fast efficient sales & service at this dealership. This is my 5th vehicle leased from Countryside Nissan. This is my 5th vehicle leased from Countryside Nissan. More

by Nissan27! Verified Customer Verified Customer

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I'm so pleased with this dealership and the employees that made my experience the best ever! Managers Tim and Ed along with Salesman Marco were all in on the surprise for my wife's birthday ( a beautiful that made my experience the best ever! Managers Tim and Ed along with Salesman Marco were all in on the surprise for my wife's birthday ( a beautiful Pathfinder Platinum). They helped prepare the special occasion by parking the SUV in the showroom, planting Balloons and surprises, along with a great purchase price. Marcos's professionalism and patience was truly noteworthy and I would highly recommend him and his Management Team (Tim and Ed) to anyone looking for a courteous, easygoing and pleasant car buying experience! They helped make my wife's birthday a memorable one, therefore I'm happy that she's happy! Great job Guys! More

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My car cost one amount yet when the paperwork was completed I was charged over $1000 more. I came in preapproved and told them yet they ran my credit with another company. completed I was charged over $1000 more. I came in preapproved and told them yet they ran my credit with another company. More

by tracie.jacobs1 Verified Customer Verified Customer

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The manager and sales person were great meeting my needs and what I wanted with the vehicle package. and what I wanted with the vehicle package. More

by sixtosenior Verified Customer Verified Customer

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They are the best team Chuck & Tim that’s why I buy cars from them also includes my family from them also includes my family More

by EDITHOLET Verified Customer Verified Customer

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The service at Countryside Nissan is exceptional and truly a pleasure going there. This dealership, by far, is the best I’ve ever experienced!! Thank you truly a pleasure going there. This dealership, by far, is the best I’ve ever experienced!! Thank you More

by WOLF217326 Verified Customer Verified Customer

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I have been a loyal customer to this dealership, purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from Rafael, who was very helpful with our last vehicle transaction. He was touting a new lease special which was interesting to me. I responded to him explaining that our lease was not close to expiration, telling him the mileage, and explaining that I was only interested in working with him. He assured me that we could make something work. I explained that I was on vacation this week and could make myself available as convenient to him. We set up an appointment for 2:00 p.m. today. In the interim, I received multiple texts from other sales people at Countryside. As recently as 12:47 p.m. today, I texted Rafael to make sure he would be available because I did not want to work with anyone else. He assured me at that time (one hour prior to our scheduled appointment) that he would definitely be there. When I arrived, I was told he was on vacation. Tim (seemingly a nice guy who tried to help) texted Rafael and told me that he said, "I can call her tomorrow." At that point, I was ready to leave, but Tim assured me he could run numbers as well as Rafael. Within ten minutes, it became clear that a deal would not be reached. I am not angry that we didn't reach a deal, but I am furious at the treatment I received. This was a classic example of "get her into the dealership at any cost -- doesn't matter if we lie." Is pretty amazing to me because, prior to this incident, I was 100% loyal to Countryside and would not have considered another dealership. I would absolutely encourage consumers to look elsewhere. I deserved better than I got. If they treat loyal, repeat customers in this fashion, what are they doing to new ones? They suck. Would give zero stars if I could. More

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