Tim Gallitz | Page 7

I am VERY happy with the efficient and good repair to my car, Excellent, reassuring communication from Boucher after my car left there by tow truck, expedient securing of needed parts and repair. Temporar car, Excellent, reassuring communication from Boucher after my car left there by tow truck, expedient securing of needed parts and repair. Temporary glitch with electrics (radio did not work, Bluetooth phone delay for 1 hour after repair) self resolved and working fine thereafter. Grateful for this dealership! More

by JWCUST Verified Customer Verified Customer

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I experienced a professional crew who took care of my needs and promptly provided the necessary services needs and promptly provided the necessary services More

by DANIELBOLTZ Verified Customer Verified Customer

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Friendly did a great job finished on time within estimate. I recommend them to all estimate. I recommend them to all More

by MARK@BURRALLASSOCIATES.COM Verified Customer Verified Customer

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Worked with Tim Gallitz many times---always gave me the best and more efficient ways to get things done best and more efficient ways to get things done More

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The Service Center at Gordie Boucher Ford is wonderful. When a manufacturer's recall was issued for my vehicle I got a prompt call to inform me, rapid service, and even the off of a loaner vehicle if neede When a manufacturer's recall was issued for my vehicle I got a prompt call to inform me, rapid service, and even the off of a loaner vehicle if needed. The level of service that I received could not possibly have been any better. More

by abaker4624 Verified Customer Verified Customer

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After work was done I noticed fluid was covering the back of my car. I spoke to the manager and he got me in right away to figure it out and fix it. Turns out they didn't secure a transmission hose and it of my car. I spoke to the manager and he got me in right away to figure it out and fix it. Turns out they didn't secure a transmission hose and it was spraying fluid. They took accountability and fixed and cleaned everything. Everyone makes mistakes but this was my first experience with them and it doesn't give me confidence in their work. Also the manager should have gone further to compensate me for the mistake. I had to drive back to the dealership and wait another two hours to get it right. How about a free oil change coupon for the next time? Or refund half the cost of the service they messed up that led to the issue? More

by gehrettlance Verified Customer Verified Customer

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Professional and courteous. Called to let me know the status of the job while it was being completed. Called to let me know the status of the job while it was being completed. More

by arnieo3 Verified Customer Verified Customer

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Recently, when dropping off my vehicle for minor warranty work, Angie mentioned that the Bronco was also about due for an oil change. She thought it might be convenient for me to have that done during the s work, Angie mentioned that the Bronco was also about due for an oil change. She thought it might be convenient for me to have that done during the same shop visit as the warranty work. That suggestion was very much appreciated. Later that day while driving to pick up the Bronco, I noticed the vehicle I was driving was also about due for an oil change. When arriving at the dealer, I asked Angie if there was a possibility of having that vehicle's oil changed that day as well. Although I did not have an appointment for my second vehicle, without hesitation, Angie said "absolutely". So I swapped vehicles and later that day stopped by to pick up my second vehicle. That flexibility was also very much appreciated. Thank you, Angie. Angie and Tim always go out of their way to make things convenient for their clients. That's why they are our preferred vehicle service partners. More

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The employees are friendly and professional in answering the phone as well as offering explanations on what needs to be done. the phone as well as offering explanations on what needs to be done. More

by SuzyQ Verified Customer Verified Customer

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I never get any help when I have dealt with Tim. Twice now he hasn't provided any helpful information. A tire swap over from summer to winter tires and a broken oil dipstick. He gave me no advice or Twice now he hasn't provided any helpful information. A tire swap over from summer to winter tires and a broken oil dipstick. He gave me no advice or offered to help me. Boucher Ford Menomonee Falls helped me out with the dipstick. He left me very frustrated. I know why I don't come in for service at the Thiensville dealership. More

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