Tim Hoffman | Page 143

Honest and Kind Working with Tim is easy and seamless, from drop off to pickup. Always a great experience anytime I need repair or maintenance done to my car. Working with Tim is easy and seamless, from drop off to pickup. Always a great experience anytime I need repair or maintenance done to my car. More

by VANVLEEM Verified Customer Verified Customer

Report | Print

Warranty Maintenance Always have a great experience with Tim Hoffman and crew! Our Cadillac is returned to me clean and service is done right. Very considerate when I cal Always have a great experience with Tim Hoffman and crew! Our Cadillac is returned to me clean and service is done right. Very considerate when I call in for a appointment, and let us know about how long it will take. Thanks Tim, and crew for another job well done!!! More

by jimeez4 Verified Customer Verified Customer

Report | Print

Friendly staff, good service Service department has friendly service writers and tech's throughly check issues out to repair the problem right the first time. I trust this shop wi Service department has friendly service writers and tech's throughly check issues out to repair the problem right the first time. I trust this shop with my truck and know it is being cared for properly. More

by Blue sierra1 Verified Customer Verified Customer

Report | Print

Great service Tim did a great job helping me. He mad a point to educate me on the product I was buying and make sure I got the best price. Tim did a great job helping me. He mad a point to educate me on the product I was buying and make sure I got the best price. More

by Kb1 Verified Customer Verified Customer

Report | Print

Left me wondering My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her $139 to put on the analyzer, only to tell her it would cost another $185 to replace the "bluetooth antenna", and possibly another $595 to replace the VCIM (Vehicle Communications Interface Module). Additionally, her trunk will not stay closed (technician states it's a known problem). States it would be another $147 to replace corroded switch. These are known Buick defects. Why are customers being made to pay to correct these types of issues? More

by Unimpressed customer Verified Customer Verified Customer

Report | Print

Oil change on my ram 3500 Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my t Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my truck. More

by Mike 82 Verified Customer Verified Customer

Report | Print

Very good Experience I was up there with my son having routine maintenance performed on our vehicle. Tim made sure we were taken care of from beginning to end. The rest of I was up there with my son having routine maintenance performed on our vehicle. Tim made sure we were taken care of from beginning to end. The rest of the staff supported us as well. Thanks to everyone involved. More

by Brad8308 Verified Customer Verified Customer

Report | Print

Excellent Everything was excellent. We always get great service at Palmen motors. We have been going to Palmen motors for years and buy all our vehicles there. Everything was excellent. We always get great service at Palmen motors. We have been going to Palmen motors for years and buy all our vehicles there. More

by 88BERNW Verified Customer Verified Customer

Report | Print

Very professional staff to deal with The issue was on my 2018 Terrain, the issue was thoroughly investigated and resolved! I was provided a car as promised all service was timely and as p The issue was on my 2018 Terrain, the issue was thoroughly investigated and resolved! I was provided a car as promised all service was timely and as promised. More

by Loschdg Verified Customer Verified Customer

Report | Print

Over the top The service reps are wonderful and help you through the entire process, and the rentals are a ride in a dream or future car which helps when you only The service reps are wonderful and help you through the entire process, and the rentals are a ride in a dream or future car which helps when you only have a 2 cars and many places to be I won’t go to anyone else, my trust is hard to earn More

by Joshm85 Verified Customer Verified Customer

Report | Print