1,469 Reviews
Write a Review1469 Reviews of Tim Hoffman
July 17, 2018
Friendly and Courteous I brought my truck in for oil change and alignment. Both of those were taken care of as well as tire rotation that was pointed out to me was due for m I brought my truck in for oil change and alignment. Both of those were taken care of as well as tire rotation that was pointed out to me was due for my truck by my Service Manger, Tim Hoffman. the work was done in the time stated to me when I checked in. At the completion of the service Tim went over the work completed and then also showed me where they checked for other issues and found none. It is always a pleasure to walk into the Service area and be greeted by the smiles and be recognized by name, not just from Tim but from all the service managers Jason, Kevin and Jeff. Great team. More
July 17, 2018
A dealership I can Trust I travel for my job and so if I am gone and my wife experiences a vehicle problem oi there is routine maintenance to be done on the vehicles I know I I travel for my job and so if I am gone and my wife experiences a vehicle problem oi there is routine maintenance to be done on the vehicles I know I can trust our Service manager, Tim Hoffman to watch out for us. Tim always makes sure that my wife knows what he is going to do on the vehicle and explains any questions she has. After the service he takes the time to go over the work completes and makes sure that she feels comfortable that there are no issues with the vehicle. More
July 05, 2018
Solid base I'm always helped and greeted by all the employees at palmen Buick. From service to sales they've been on top of their game when I've been purchasing I'm always helped and greeted by all the employees at palmen Buick. From service to sales they've been on top of their game when I've been purchasing or getting service. My service writer Tim Hoffman communicates well and is very conciensous about his role and its affects on his customers. Everyone is busy now days and its nice to have someone communicate well and appreciate the customer's as he does. More
Other Employees Tagged: Kenny Gersch , Alfonso Gomez, Scott - aka 'Mac' Macdougall
July 03, 2018
Flat tire and 3 worn tires. Tim Hoffman (service consultant) provided a set of reasonably priced tires. Tim is always friendly and professional and it is a pleasure to work with Tim Hoffman (service consultant) provided a set of reasonably priced tires. Tim is always friendly and professional and it is a pleasure to work with him. More
June 29, 2018
#1 service in wisconsin The moment you pull up and walk through the service doors they are friendly willing to help. Everything went smooth and easy Tim Hoffman. Got me in a The moment you pull up and walk through the service doors they are friendly willing to help. Everything went smooth and easy Tim Hoffman. Got me in a loaner car as soon as I was done in the service dept. Outstanding results when I picked my car up the next day! Thank you guys!! More
Other Employees Tagged: Kia
June 28, 2018
Got new tire. Great help and speedy service. I had a flat tire returning from doctor visit. GMC Roadside service arrived in 45 minutes and changed my tire. I drove to Palmen and they took my ca I had a flat tire returning from doctor visit. GMC Roadside service arrived in 45 minutes and changed my tire. I drove to Palmen and they took my car in and replaced my tire within 1 1/2 hours. More
June 27, 2018
Top to Bottom excellence! Been going to Palmen for years. Every trip is excellent and when I make a appointment, I'm dealt with promptly and courteously. Tim Hoffman is a great Been going to Palmen for years. Every trip is excellent and when I make a appointment, I'm dealt with promptly and courteously. Tim Hoffman is a great representative of how well the dealership treats its customers. They always are extremely clean, and wash my car when there done. Highly recommend, can't imagine going anywhere else. More
June 27, 2018
Great experience Tim is always helpful Tim is always helpful in service. Can is always helpful in sales. Al got me a good lease option on my vehicles. Jodi keeps my contract information up Tim is always helpful in service. Can is always helpful in sales. Al got me a good lease option on my vehicles. Jodi keeps my contract information up to date. More
Other Employees Tagged: Dan Salisbury , Jodi Foote, Alfonso Gomez
June 27, 2018
Service with a capital "S"! I have never had anything but top-notch service from Tim Hoffman at Palmen! He is always looking out for my best interest - and I value that! I have never had anything but top-notch service from Tim Hoffman at Palmen! He is always looking out for my best interest - and I value that! More
June 27, 2018
Tim is a terrific, seasoned Service representative Tim has been my Service Rep since my first Car from Palmen back in the 90's and I wouldn't want it any other way. He has treated me with nothing but Tim has been my Service Rep since my first Car from Palmen back in the 90's and I wouldn't want it any other way. He has treated me with nothing but respect and courtesy, and quite honestly through some difficult, return problems. More

