1,534 Reviews
Write a Review1534 Reviews of Tim Hoffman
November 17, 2018
great service My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC More
November 17, 2018
Power steering software recall Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Would recommend for service.. More
November 16, 2018
Satisfaction Realized Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with P Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with Palmen and called him to schedule a service call. Tim was courteous, responsive to my concerns and attentive. I am impressed with his pleasant professionalism and the quick response to get my vehicle in order again. I also was impressed with the cleanliness of the service area, the restroom and customer lounge. More
Other Employees Tagged: Dont remember name of salesman who sold the car to me two years ago, but he was very personable,nor name of mechanic who worked on the car. He seemed eager to explain the work that was required and I was grateful for that too!
November 16, 2018
Flat that could not be repaired Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy car just like mine! Familiarity for me wa good! Got my car back in time promised and my warrantee (purchased additionally for such repairs but in regular warranty) paid off! $0! More
Other Employees Tagged: Mike Mattner
November 14, 2018
Great as always. Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I hav Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I have an emergency need Tim always gets me an appointment ASAP. More
November 13, 2018
Excellent Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 4 Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 45 minutes later. More
November 13, 2018
Excellent, professional Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense for the service due soon you completely understand! More
November 06, 2018
Fabulous service experience I needed an oil change and tire rotation and there was a recall service due on my vehicle. I wanted to get in early wait for my vehicle and get out qu I needed an oil change and tire rotation and there was a recall service due on my vehicle. I wanted to get in early wait for my vehicle and get out quickly so I could get to work. Everything worked out well. More
November 05, 2018
Fast, Courteous and professional service The mechanic employee rendered accurate and in depth information about the service performed on my vehicle The sales/leasing employee will always s The mechanic employee rendered accurate and in depth information about the service performed on my vehicle The sales/leasing employee will always strive to give me the lowest monthly rate payment as I continue to maintain my credit score above 825 The service employee notifies me in a timely manner when service on my auto is due More
Other Employees Tagged: Mike Mattner

