Tim Hoffman

QUICK AND VERY EFFICIENT. PICK UP SERVICE IS VERY PROMPT. TIM WAS GREAT HE TOOK GOOD CARE OF MY VEHICLE AND I. PICK UP SERVICE IS VERY PROMPT. TIM WAS GREAT HE TOOK GOOD CARE OF MY VEHICLE AND I. More

by malecia_johnson Verified Customer Verified Customer

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I PAID $17. 00 FOR CAR WASH SUPPLIES. YET MY CAR IS STILL DIRTY. MY RIMS ARE DIRTY. MY DRIVERS MATT IS DIRTY. MY SEATS ARE DIRTY. AND THE BACK WAS NOT VACUUMED. 00 FOR CAR WASH SUPPLIES. YET MY CAR IS STILL DIRTY. MY RIMS ARE DIRTY. MY DRIVERS MATT IS DIRTY. MY SEATS ARE DIRTY. AND THE BACK WAS NOT VACUUMED. More

by malecia_johnson Verified Customer Verified Customer

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Tim Hoffman is an excellent service writer. All of the business I bring to Palmen is because of him including my recent vehicle purchase. All of the business I bring to Palmen is because of him including my recent vehicle purchase. More

by Sarah.a.benson Verified Customer Verified Customer

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Tim is has excellent personality with all of his customers. He gets me in when it's convenient with my schedule. customers. He gets me in when it's convenient with my schedule. More

by Sharronclausen1943 Verified Customer Verified Customer

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Excellent service and communication. Tim Hoffman was very helpful, and Harry in the service bay was a gem. Tim Hoffman was very helpful, and Harry in the service bay was a gem. More

by Kerry Verified Customer Verified Customer

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I would have been happy if GMC would have covered the shift to park issue,especially since there is an active class action suit open as of August 2025. I just wanted GMC to cover there workmanship and sa shift to park issue,especially since there is an active class action suit open as of August 2025. I just wanted GMC to cover there workmanship and safety of my vehicle. But they did not cover it. More

by Gtsully0408 Verified Customer Verified Customer

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Tim and Palmen are very helpful all the time. Quick answer and turn over time. Quick answer and turn over time. More

by radvalle Verified Customer Verified Customer

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I have only good things to say about the dealership and its personnel. No need to change anything as far as I am concerned. I am looking forward to seeing Jason, or anyone in the service dept., I have no c its personnel. No need to change anything as far as I am concerned. I am looking forward to seeing Jason, or anyone in the service dept., I have no complaints about anything at Palmen Buick. More

by HDURST0 Verified Customer Verified Customer

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the people I take to in the service department were short tempered and obviously understaffed. I don't feel like YNt listened to me tempered and obviously understaffed. I don't feel like YNt listened to me More

by beardodds Verified Customer Verified Customer

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Everyone was so very helpful and answered all our questions that we had before purchasing questions that we had before purchasing More

by Colleen Thomas Verified Customer Verified Customer

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