Tim Katt | Page 15

Was an excellent experience. I would strongly recommend Walker Ford to my friends and family members. Everyone was on top of things. The team rocked! Thanks Danny, Jim, Mickey, Tim, Bill and Denise. It was Walker Ford to my friends and family members. Everyone was on top of things. The team rocked! Thanks Danny, Jim, Mickey, Tim, Bill and Denise. It was nice to meet Ivey Thigpen too. My dad knows Rick Walker really well. More

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i bought a new ford explorer limited 2001 and all cash. then i said never again.. the staff did not even want to talk to me the next day although i paid $35K cash the day before.!!. i wanted some accessor then i said never again.. the staff did not even want to talk to me the next day although i paid $35K cash the day before.!!. i wanted some accessories, and i said forget it . i sold that car within a year . this time my son wanted a ford truck 4x4 . i couldnt dissuade him. so i came Thursday evening just before closing as i did not want to see any one. i bumped into claudio and tim. they were so friendly that i felt things have changed here. i negotiated a price that i thought they will say no and i can myself out of buying a ford.Tim was a good businessman . i trusted him and respected his negotiation skills. he made me buy a ford f150 4x4 ! basically he gave me an offer i could not refuse. i believe ford should be proud of Tim Katt. sam . More

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This was my 3rd new vehicle purchase from Walker Ford, I've come to expect nothing but the best from you guys. This experience was no different. We were treated with the utmost respect and professionalis I've come to expect nothing but the best from you guys. This experience was no different. We were treated with the utmost respect and professionalism. Jim was outstanding and should be the face of Walker Ford. Tim sold me my last vehicle (F250), and was just as great as I remembered. I really appreciated the time he spent with me in finalizing this purchase. Harry was great as well!! You have an outstanding sales staff and have assured that my family, business and I will always be loyal customers to the Walker Ford Family. Thank you and my wife absolutely loves her new Explorer. I look forward to my next vehicle purchase from you. More

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have been using this dealership as a matter of conveinence to have my Ford F-150 serviced. I have been watching for the 2013 Ford Fusion to hit the showroom, last time through they had the new Tit conveinence to have my Ford F-150 serviced. I have been watching for the 2013 Ford Fusion to hit the showroom, last time through they had the new Titanium on the floor. didnt want to deal with the high pressure sales strategy, your team gave me what I wanted and needed along with tradinging in my 2012 F150, bought the Titanium off the floor. they were knowledgeable, helpful and efficient getting the deal done. Vic and Tim did a great job taking care of me. We are looking for a second Titanium in the next few months, will be sure to come back here and purchase. We will also continue to use the service center for their professional atitudes and work. Thanks Bob More

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Ralph and Tim were very helpful in helping my husband and I to find a new car. Not only were they patient and professional, but they were very knowledgeable about their inventory. They worked hard to fulfill I to find a new car. Not only were they patient and professional, but they were very knowledgeable about their inventory. They worked hard to fulfill our needs and it was a pleasant experience for us. More

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David Manning is the exact opposite of what poor customer relations is all about. He has been truthful in all communications with me. It is refreshing to work with someone who figures out what I want and pla relations is all about. He has been truthful in all communications with me. It is refreshing to work with someone who figures out what I want and places a product in front of me that matches my expectations without trying to sell me something I do not want. I think Denise Newman does a superb job of presenting information about after-purchase products without a "hard sell" routine. Information is always useful without being pressured into buying something I did not want. Bret Hughes did a great job of wrapping up the financial end of the deal - even saving us a couple of dollars by finding a better interest rate (beating our credit union). He did a great job of keeping the business part of the process moving along without bogging it down with useless sales presentations. Tim Katt has done a great job of empowering the team to get the job done and ensuring the team remains upbeat and friendly at all times. It is great to work with a dealership where the sales team does not have to constantly "run back for a manager's approval" on every single item being discussed. Overall, this is the type of service I truly appreciate. It is worth the drive across the "bay" to get this kind of service. I will keep coming back for this experience. More

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I started my quest for a new car online, contacting several dealer. Kevin contacted me within 24 hours by email and offered any assistance. Because of my work schedule I did not answer. I had a Ford several dealer. Kevin contacted me within 24 hours by email and offered any assistance. Because of my work schedule I did not answer. I had a Ford Taurus that had not given me any problems, but was 8. Yrs old. I decided to stop at Walker Ford first expecting to spend my Saturday car shopping. I was immediately greeted and escorted to the office to ask for Kevin. He was busy with a client but made time to come and greet me and asked if I minded having Ralph show me around. Ralph is the most sincere gentleman I encountered. He described my options and the differences between buying new and used. After test driving the new 2012 Fiesta he asked if I were interested. I said I was, but have a pending foreclosure in my credit history. He stated he would see what was possible and spent valuable time to check for any offers or rebates and working with a very customer -service minded gentleman named Brett. All these gentlemen, to include Tim, were so friendly, accommodating and helpful, I felt like a family member. Denise was friendly and helpful and made me very comfortable. All in all, I will never want to buy a car from any other dealer and all my recommendations will be to Walker Ford. May God bless all of you and your family members. More

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I am 56 yrd old and had never bought a new truck in my life. I was not even going to buy a truck the day I came to Walker Ford. My salemans Phil Massey made my buying experiance such a pleasure. And Tim K life. I was not even going to buy a truck the day I came to Walker Ford. My salemans Phil Massey made my buying experiance such a pleasure. And Tim Katt got the numbers together for me with no haggle at all and what a surprise that was. Mickey Alperstein made the finincing feel effortless til I had to give my 5000.00 downpayment. Denise Newman help me out in the aftermarket and what a nice lady and will probley be seeing here again for more stuff. Thanks to the 4 people at Walker Ford now at 56 I have my first new Ford Truck. Whats that says I always here THANKS WALKER FORD. Thanks Mark Mitchell More

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I have purchased 3 out of 4 trucks at this location. They are very easy to work with. I came back because Tim has always been fair. I drove down from Memphis Tn just to buy this truck. My last King R They are very easy to work with. I came back because Tim has always been fair. I drove down from Memphis Tn just to buy this truck. My last King Ranch 150 I lived in Maryland and drove down to Walker Ford and bought a truck. I don't like to hassell over price and I don't want to be there for 4 or 5 hours to buy a truck. They make a buying experince very easy. Ford needs to watch how Tim Katts works and pass it on to other Ford Dealers. I will keep driving to Walker Ford when I need a truck. More

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Tim Katt went over and beyond what was expected in my Tim Katt went over and beyond what was expected in my first visit to Walker Ford. It was closing time, all salesmen were gone. He spent 40 min wi Tim Katt went over and beyond what was expected in my first visit to Walker Ford. It was closing time, all salesmen were gone. He spent 40 min with me answering questions,showing and explaining differences and options between models. Was extremely patient and informative. His non aggressive manner was the main reason i returned 3 weeks later to purchase the vehicle of my choice. He matched the lowest quote I had received from other dealerships and found the color i requested and had it on the lot from another location in one day. Brett was also knowledgeable and patient with our many financing questions. He explained the finance options available to us, proceeded with the one he thought best and followed thru with a positive response from Ford Motor Credit in a matter of minutes. Harry finalized the deal the next day in a friendly and quick manner. Vic was very thorough with all of the paperwork needed to transfer trade-in and take ownership. He knew the details of some of the most advanced tech features on the car and offered continued help afterward and thanked us from himself, the dealership and Ford Motor Co. There were many choices to make in our three month search for a vehicle..used and new. I am happy to say that I chose Ford, that I chose American. More

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