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Tim Keosykao
Tim Keosykao at Elk Grove Toyota
Refer Me

Tim Keosykao

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.5
35 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

Macedonian Macedonian

4.5

35 Reviews

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35 Reviews of Tim Keosykao

November 21, 2023

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Employee Rating

Tim was very professional. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. More

by dannadia7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 11, 2023

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This is the worst service I ever had on any Toyota been a customer for over 8 yeat buy 4 cars and took the 6 hours to get my oil change with a appointment got me sitting on the waiting room is ridiculous not More

by victorzelaya90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Sep 12, 2023

Elk Grove Toyota responded

Hello, I apologize for your experience. I did address your concerns with our Service Manager and staff. Unfortunately it does look like you did not have an appointment this time and it did take longer to service your vehicle. With an appointment your service is faster as you have experienced in the past. I apologize for the wait time. We truly appreciate your time and your business. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2023

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Got me in and out quickly. Everyone was very helpful. I had no problems. Thanks More

by Sandrasuitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2023

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business!

January 17, 2023

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Promised 3 hr waiting g period for service. My car was ready less than 2 hrs! Great service. More

by Msloudizon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 07, 2023

Elk Grove Toyota responded

We're happy to hear this! It is our goal to get your vehicle back to you as quickly as possible.

October 06, 2022

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Employee Rating

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , John Nguyen, Milton Vong, Mike Lau, Gustavo Nevarez, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs

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Oct 26, 2022

Elk Grove Toyota responded

We are happy to hear you're receiving the highest level of customer service here at Elk Grove Toyota! Thank you for taking the time to tell us about your experience!

August 17, 2022

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Employee Rating

Courteous. Well organized express service operation. Work was explained, no one tried to sell me unneeded service. More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful 1
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Sep 15, 2022

Elk Grove Toyota responded

We appreciate your feedback! We're happy to hear your service experience was a positive one! We look forward to working with you again in the future.

July 13, 2022

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Employee Rating

Excellent customer service and great rates! We have been buying cars and using Elk Grove Toyota to service our cars for the past seven years. We highly recommend this dealership! More

by jlposnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 08, 2022

Elk Grove Toyota responded

Thank you for recommending us! We appreciate your business and look forward to being your dealership of choice for many years to come!

May 06, 2022

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Employee Rating

Customer service was very considerate and accommodating to the best of their ability. Thank you More

by pheephee916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Addison

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May 22, 2022

Elk Grove Toyota responded

Thank you for your kind words & your business! We appreciate it!

March 31, 2022

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Great customer service, I will go back again. So convenient. Repairs were easy and smooth. More

by Camiah2412
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete, Mark Kleefeld, Miguel Navarro, Sulaiman Aziz, Khang Bui, Andres Flores , Jose Calderon, Brian Chase, Nicholas Kersten

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Apr 15, 2022

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your feedback & your business!

March 09, 2022

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Service was very vey very excellent. Tim is outstanding. Wait time was less than an hour More

by Trquerido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Mar 21, 2022

Elk Grove Toyota responded

We are happy to hear this! Thank you for choosing Elk Grove Toyota for service!

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