Tim Krolak | Page 2
Service Manager
Shottenkirk Toyota Weatherford
3131 Fort Worth Highway
Weatherford, TX 76086
Industry Experience
7 yrs, 3 mos
173 Reviews
Write a Review173 Reviews of Tim Krolak
October 02, 2023
Car was serviced and the wait time was minimal. Everyone was friendly. Sherry and I have touched base a couple of times on servicing the car because I was called out of town for family. She was Everyone was friendly. Sherry and I have touched base a couple of times on servicing the car because I was called out of town for family. She was able to schedule my appointment and get me in as soon as I was back. Thanks Sherry More
Other Employees Tagged: Sherry Parker
August 24, 2023
I love this dealership! They are classy and professional. They are teaching me about the importance of routine maintenance of my car s that I get the optimum performance a They are classy and professional. They are teaching me about the importance of routine maintenance of my car s that I get the optimum performance and longevity of my car. They rock for sales to service!!!!!! More
Other Employees Tagged: Justin. (Finance Dept)
August 23, 2023
It has been the worst experience and i have left several messages for Berry Shottenkirk with no response messages for Berry Shottenkirk with no response More
Other Employees Tagged: Barry Schwerdt, Rachel Sims, Sherry Parker
August 15, 2023
I feel very appreciated and welcome. Customer service is excellent. I would have liked them to tell me what all they did. But it was a good experience Customer service is excellent. I would have liked them to tell me what all they did. But it was a good experience More
Other Employees Tagged: Gracie was amazing. My sales person.
August 10, 2023
It was excellent and I appreciate all of the staff members with a polite attitude. members with a polite attitude. More
Other Employees Tagged: Rachel Sims, Sherry Parker
August 04, 2023
I waited over 1. 5 hours for an oil change. After I asked for an update it took over 15 minutes to get back with me. Normally I get an oil change between 30 and 40 m 5 hours for an oil change. After I asked for an update it took over 15 minutes to get back with me. Normally I get an oil change between 30 and 40 minutes. What upset me the most about this visit was the lack of any urgency in checking on my vehicle. I usually have such good service at this dealership so I guess I expected the same level of service on my last visit. More
July 29, 2023
Great service of the dealer especially by Mike who gave a great service and was very helpful great service and was very helpful More
Other Employees Tagged: Rachel Sims, Sherry Parker
July 25, 2023
The one complaint we had was when we tried to make a reservation. The original call went to your customer service but your staff was unable to make a reservation because they couldn’t find my car. Later reservation. The original call went to your customer service but your staff was unable to make a reservation because they couldn’t find my car. Later called back Service directly & they were able to locate car immediately. Maybe there’s a need to perform education with customer service staff. More
July 25, 2023
They advertise a price, but charge for options they didn't install. I bought Subaru at a TOYOTA dealership. I love Toyota, but I will avoid this dealership for any future purchases. And I will spread didn't install. I bought Subaru at a TOYOTA dealership. I love Toyota, but I will avoid this dealership for any future purchases. And I will spread the word to avoid this place. More