Tim Kroll
Tim Kroll at Thomas Chrysler Dodge Jeep Ram of Highland

Tim Kroll | Page 22

Finance Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd
Highland, IN 46322

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4.8
372 Reviews
4.8

372 Reviews

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372 Reviews of Tim Kroll

February 01, 2019

Dealership Rating

Job done correct They did what they were supposed to do in a friendly and timely manner. I enjoyed the free popcorn while I waited for my car More

by dukedavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the great review. We're glad you enjoyed your service visit and the popcorn! Come see us anytime you need us.

January 31, 2019

Dealership Rating
Employee Rating

Jeep Renegade Purchase This was our first experience with Thomas Dodge. We purchased a 2019 Jeep Renegade. The entire process went very smooth. The Salesman did an outstand More

by purdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Faye Giles, Jacob Rozdilsky

Feb 01, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the wonderful feedback. We'll be sure to pass on the nice compliments to our team. We welcome you back anytime! We hope you enjoy your new Renegade.

January 30, 2019

Dealership Rating
Employee Rating

Fast and friendly They got me in respected my wishes for an speedy and efficient experience. The young lady that helped me was new and she was very impressionable. I di More

by BWHEARNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laquita

Jan 31, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for the great review! We are happy to hear you received fast and efficient service from our team. It was a pleasure working with you. We hope to see you again!

January 25, 2019

Dealership Rating
Employee Rating

Extremely helpful staff. Spent a lot of time looking at Jeeps before finally ordering my Rubicon. Would’ve never thought how much goes into ordering a custom Jeep, but my sale More

by DAVEO20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Heisler , Nick Pash

Jan 26, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

We were happy to help you! It's great to know that our team has earned five-stars from you. We hope you enjoy your Rubicon.

January 17, 2019

Dealership Rating
Employee Rating

Poor service I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want t More

by KEONNEELY267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I am sorry about your experience. You bought the car almost two years ago not eight months, and put on 70k miles on the car in two years on top of voiding your warranty by not doing all the services as listed in the owners manual. We had the offered that we would help out in this matter and pitch in almost 1750 dollars on our end to help you out, and we were told no that will not work. Please know we are being more than fair to work and help out in this matter. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

January 11, 2019

Dealership Rating
Employee Rating

Service Advisor Kelly was awesome. Very professional, answered all my questions. I was very pleased with service. Would not hesitate to send family and friends to Tho More

by iiswedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Gallo , Kelli Henderson

Jan 12, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the wonderful review. We're glad you had a great experience with Kelli, Thomas, and our entire team. Come back and see us anytime!

January 11, 2019

Dealership Rating
Employee Rating

Faye is the person to see! Faye was very helpful from beginning to end. She kept contact with me and worked with me until we both had a deal we could agree on. She didn’t beat a More

by trheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Faye Giles

Jan 12, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the awesome 5-star review. It's great to know that Faye and Tim worked hard to make sure your car-buying experience was a smooth and pleasant one. Enjoy your new car!

January 10, 2019

Dealership Rating
Employee Rating

Service oil and tire rotation Service manager Brian gains was great friendly and fast! Frank and Tito and Tim and nady were great when I bought my new 2019 Dodge Ram very friendly More

by Sal 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for taking the time to recognize our team! We're glad that they have earned five-stars from you. Congratulations on the 2019 Dodge Ram! We appreciate your business, and we look forward to serving you again in the future.

January 04, 2019

Dealership Rating
Employee Rating

Fast to the point no hassle told them what I wanted and we c Fast friendly did not waste my time winning told them when I wanted what I expected we will reach the deal on price and vehicle very happy More

by DSALUS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Robert Heady

Jan 05, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-star rating! We are glad your experience was a good one and that you are happy! Come back and see us again soon.

January 02, 2019

Dealership Rating
Employee Rating

Extremely long wait time Was at location almost 5 hours. Never offered a test drive, never showed how to use or set up screen or use entertainment center in car. Never showed More

by ELIZABETHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Robbins, Danny

Jan 18, 2019

Thomas Chrysler Dodge Jeep Ram of Highland responded

Elizabeth, Thank you for reaching out to us. I am concerned to hear that any troubles with your purchasing experience gave you the impression that we do not highly value you as our customer. Please reach out to me when you have a moment so that I may follow up with you regarding your situation. I appreciate your time. Best regards, Rodrigo Gomez Sales Manager

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