Tim Lile

Serhan is such a joy to work with. Pleasant, helpful and very cooperative. This is our 4th transaction with him. Go Serhan. By the way, dealership should reward this star handsom Pleasant, helpful and very cooperative. This is our 4th transaction with him. Go Serhan. By the way, dealership should reward this star handsomely. Since you are no longer buying hot dogs for your customers you have some extra cash for your superstars. More

by LENNYV413 Verified Customer Verified Customer

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Laurie was responsive from the very first phone call and when we arrived, she provided us with a sales representative and Laurie completed the deal with a "Kia training session for the new car." when we arrived, she provided us with a sales representative and Laurie completed the deal with a "Kia training session for the new car." More

by CATCLEM Verified Customer Verified Customer

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Serhan really cares about customer happiness. He always offers to give extra hints, tips and suggestions. We are repeat customers for a reason. He always offers to give extra hints, tips and suggestions. We are repeat customers for a reason. More

by LENNYV413 Verified Customer Verified Customer

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Laurel and Tim were fantastic, no pressure sales. Ty in service has been awesome taking care of our needs with the repairs of our trade-in and some repairs that are needed on the new car, Allen in se Ty in service has been awesome taking care of our needs with the repairs of our trade-in and some repairs that are needed on the new car, Allen in service is another one that has gone out of his way for us. A BIG WAY TO GO TO SERVICE!!! More

by LIGHTINGBOY99 Verified Customer Verified Customer

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Clean an aesthetically pleasing. Friendly, professional staff was a pleasure to work with. Dealership is worthy of a 5 star rating. Friendly, professional staff was a pleasure to work with. Dealership is worthy of a 5 star rating. More

by leskay Verified Customer Verified Customer

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Tim Lile was very professional and did not pressure us at all during the process. all during the process. More

by siouxctysu Verified Customer Verified Customer

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AJ Jimenez, Service Advisor, was very quick to recognize the problem with the windshield wipers on our new 2026 Sorento. While I waited, AJ and his service team replaced and adjusted the wipers so that they the problem with the windshield wipers on our new 2026 Sorento. While I waited, AJ and his service team replaced and adjusted the wipers so that they no longer smudge the windshield. Very satisfactory experience. More

by JULES1640FL Verified Customer Verified Customer

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Service was attentive and enjoyable. I thought there would be snacks in the lobby when I got there, but they weren’t set out until much later, which I thought was odd. I thought there would be snacks in the lobby when I got there, but they weren’t set out until much later, which I thought was odd. More

by BETHKS Verified Customer Verified Customer

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This is the first KIA my wife and I have ever purchased. For the last 55 years, we have purchased primarily Ford and GM products. Our salesperson at Kia of Leesburg was Tim Lile. Tim was very patient and th For the last 55 years, we have purchased primarily Ford and GM products. Our salesperson at Kia of Leesburg was Tim Lile. Tim was very patient and thorough providing us information during the sales process. We eventually purchased a 2026 Kia Sorento SX with the 2.5T engine and DCT transmission. Since our purchase on Sept. 25, 2025, we have had a couple of issues that Tim and Kia of Leesburg were quick to resolve. One of the issues was a chip in the paint of the hood. Kia of Leesburg remedied the situation by re-painting the entire hood. The other problem involved a defective windshield wiper blade. I made a service appointment and was handled by Service Advisor, AJ Jimenez. I explained the problem to AJ and waited for the car to be service. In a short time, AJ told me they had replaced both windshield wiper blades to fix the problem. AJ has followed up with me to check to make sure the problem had been resolved. I typically have my vehicles serviced at the dealership. With the service provided by Tim and AJ, I intend to use Kia of Leesburg for my future service requirements. More

by JULES1640FL Verified Customer Verified Customer

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Excellent people skills and very knowledgeable. There is constant communication while your vehicle is being serviced There is constant communication while your vehicle is being serviced More

by Baylakedad1 Verified Customer Verified Customer

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