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Tim Locke
Tim Locke at Rivard Royall GMC

Tim Locke | Page 2

Sales Manager

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Tim Locke

December 27, 2025

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Derrick was professional and worked hard to earn our business keeping us informed from the initial sales process until delivery. Great job! More

by JASONAINGLE
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Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Derrick Oates

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Dec 27, 2025

Rivard Royall GMC responded

Thank you for your kind words, Jason! We're glad to hear that Derrick provided you with such a professional experience throughout the sales process and delivery. At Rivard-Royall GMC, we strive to keep our customers informed and satisfied. We appreciate your business and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

November 29, 2025

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Great experience! Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales p More

by crayms1
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Recommend Dealer
Yes

Other Employees Tagged: Austin Ward, Anthony Vaughn , Lauren in the service department. She did great.

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Nov 30, 2025

Rivard Royall GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Rivard-Royall GMC and that Austin was able to assist you in such a helpful and honest manner. We pride ourselves on our commitment to our customers, and it’s fantastic to know we met your expectations. We look forward to seeing you again in the future and appreciate you sharing your experience! Sincerely The Team at Rivard-Royall GMC

November 04, 2025

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Great experience with all employees, no hassle negotiating, and total respect, attention to details, and explanations were given during the car buying process. More

by anthonystandard
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Diltz, Anthony Vaughn

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November 01, 2025

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Easy transaction with great inventory to choose from. Sales staff was very professional. I would recommend to everyone. More

by ronaldbabb15
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Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden, Edward King, Anthony Vaughn

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October 18, 2025

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Too many early hurdles beyond Derrick's control. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. More

by mcyoung07
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derrick Oates, Anthony Vaughn

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Oct 18, 2025

Rivard Royall GMC responded

We appreciate your business and your patience in the the purchase. We strive to become better and will!

October 02, 2025

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The whole process was great. Austin answered all my questions or got me the answers I needed. The whole staff was very pleasant and worked to make sure I got the deal I needed. V More

by tommychapman921
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Recommend Dealer
Yes

Other Employees Tagged: Austin Ward, Anthony Vaughn

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Oct 12, 2025

Rivard Royall GMC responded

Thank you for sharing your experience! We’re so glad to hear that Austin and the rest of our team provided a smooth, professional, and helpful experience from start to finish. We appreciate your kind words and thank you for choosing Rivard-Royall GMC!

September 06, 2025

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Jarvis was an amazing salesman to work with! He made sure that I was happy with everything and I love my new Yukon!! More

by lauraloo2552
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden, Anthony Vaughn

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Sep 06, 2025

Rivard Royall GMC responded

Thank you for your kind words! We’re thrilled to hear that Jarvis made your experience such a great one and ensured you were completely happy with your purchase. Congratulations on your new Yukon — we’re glad you love it! Welcome to the Rivard-Royall GMC family, and we look forward to being here for you down the road.

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