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Tim McCarthy
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Tim McCarthy | Page 15
Service Advisor
Suntrup Hyundai South
5926 S Lindbergh Boulevard
St Louis, MO 63123
187 Reviews
187 Reviews
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187 Reviews of Tim McCarthy
October 23, 2020
The service department did a fantastic job on my first routine maintenance. Tim was very clear with communication and the team at Suntrup made my whole experience a breeze! I would definitely take my vehi routine maintenance. Tim was very clear with communication and the team at Suntrup made my whole experience a breeze! I would definitely take my vehicle back there! More
by Michael.Schanks
Helpful 
October 22, 2020
Bob at Suntrup was great! Everything that needed to get done got done in a timely manner! I'm always impressed with Suntrup and the work they do. done got done in a timely manner! I'm always impressed with Suntrup and the work they do. More
by Katie
Other Employees Tagged: Jorden Basford, John Dingley, Patrick Mormino, Bob Perry, Nick Sandweg
October 17, 2020
As always, Tim did an amazing job. I had two cars that needed routine maintenance, and he got me in and out very quickly. I am completely happy with this visit. needed routine maintenance, and he got me in and out very quickly. I am completely happy with this visit. More
by JE
October 16, 2020
First visit since March. Great experience, waiting room not crowded and repair completed quickly.. Nice to not have the popcorn machine working anymore! John Dingley was my advisor and he didn't try to se not crowded and repair completed quickly.. Nice to not have the popcorn machine working anymore! John Dingley was my advisor and he didn't try to sell me anything I didn't come in for. As always, a professional atmosphere and super service. More
by denisetower
Other Employees Tagged: John Dingley
October 15, 2020
Service is always a stress free experience at Suntrup. Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk t Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk to. He does an amazing job and goes out of his way to make sure it is always a great visit for me. More
by amodesto
October 10, 2020
Nick was great at communicating with me. He gave me an honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. More
by Lilli
Other Employees Tagged: Nick Sandweg
September 29, 2020
I loved the video with Adam showing me my Santa Fe and him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you More
by Donna
Other Employees Tagged: Adam
September 26, 2020
Everyone is always polite and service is quick! The free car washes are great! Liked that they had an outdoor waiting room to social distance. car washes are great! Liked that they had an outdoor waiting room to social distance. More
by ElenaO71
Other Employees Tagged: Jorden Basford, John Dingley, Patrick Mormino, Bob Perry, Nick Sandweg
September 24, 2020
Tim McCarthy, as usual, took great care of me and my Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would be a charge BEFORE performing the service. I appreciate up front candor and no surprises after-the-fact. Also, we presented him with a mystery seatbelt problem whereby the belt would periodically not release when my wife was in the passenger seat. Of course, we could not duplicate the condition on the day of service, but Tim was most helpful and patient in explaining the mechanism and offering to take on the issue if we encounter a repeat. My wife was especially appreciative of that. Despite the cecessation of the waranty coverage and the 45-minute drive I must make, I plan to return to Suntrup for all my Genesis G90 needs. Thank you. More
by quillermoore
September 23, 2020
I’ve been having my car serviced here for almost 7 years and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may pay a few dollars more for their service & repairs, you can rest assured that the work was done properly. And in dealing with the same service advisor makes the experience even more pleasurable. So thanks Tim for all your help! More
by bumpax9
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