Tim McCarthy | Page 15

Tim McCarthy in the service department was very helpful and kept me informed on my vehicle's service. Steve Harper was also very helpful in securing a timely new car acquisition. Love my Hyundai! and kept me informed on my vehicle's service. Steve Harper was also very helpful in securing a timely new car acquisition. Love my Hyundai! More

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I will only work with Tim.. he is amazing and very respectful. He turned my experience around. Great guy..he goes above and beyond.Tim is great. The stars on bottom are based off working with Tim. respectful. He turned my experience around. Great guy..he goes above and beyond.Tim is great. The stars on bottom are based off working with Tim. More

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Tim McCarthy is a fantastic service representative! While I was in for an oil change with one car, he gave me a head's up that my other Hyundai (that wasn't even there) might need a recall/repair soon While I was in for an oil change with one car, he gave me a head's up that my other Hyundai (that wasn't even there) might need a recall/repair soon. Tim figured that out just by seeing the other car's unique fob on my key chain. What a great combination for a service rep to really know his stuff AND to be so thoughtful about customer service! That's a great example of why I keep coming back to Suntrup South! More

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Choosing and buying a new vehicle is stressful enough. Kyle walked us through the process with kid gloves. Such a personal individual, just enjoyed him tremendously. Thanks Kyle for all your help and c Kyle walked us through the process with kid gloves. Such a personal individual, just enjoyed him tremendously. Thanks Kyle for all your help and concern, even now staying in touch with us. More

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Tim yet again has proven why Suntrup is the place to go for any car problems. Gary also assisting with this issue and he did a great job. Billy replaced the fuse box in the car and did a great job and it w for any car problems. Gary also assisting with this issue and he did a great job. Billy replaced the fuse box in the car and did a great job and it was completed quickly. I appreciate all of the work that went into this and they all deserve a raise. More

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The service advisor (Tim) was friendly and courteous. The service was performed quickly and it was done well. We were notified at home as soon as the work was completed The service was performed quickly and it was done well. We were notified at home as soon as the work was completed More

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Katie was very knowledgeable about the Palisade we purchased. She was very patient with all our questions in understanding all the features of the vehicle. We feel Suntrup Hyundai the dealership as w purchased. She was very patient with all our questions in understanding all the features of the vehicle. We feel Suntrup Hyundai the dealership as well was very friendly and hospitable. We love our new 2021 Hyundai Palisade. More

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Due to my car not starting I had to call a tow truck. I then called the dealership just as a heads up. When I arrived at the dealership Tim came out and greeted me and the tow truck driver. He stated tha then called the dealership just as a heads up. When I arrived at the dealership Tim came out and greeted me and the tow truck driver. He stated that John was taking care of everything and he told me to have a seat in the waiting area. The car was fully looked over and the problem was a dead battery. Thanks for your prompt, excellent service More

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Suntrup made my car buying experience excellent. I was able to handle the bulk of the sales process over email, and then finish it up with a no-pressure meeting at the dealer. I was expecting they would t able to handle the bulk of the sales process over email, and then finish it up with a no-pressure meeting at the dealer. I was expecting they would try to fit in a bunch of last minute warranty or upgrade offers, but they did not and I appreciated their transparency throughout the transaction. I would definitely buy from them again. More

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Dropped my car off with Tim in the service department for an oil change and tire rotation, told him no rush today. He still got my car back to me with 3 hours. Fantastic service as always. an oil change and tire rotation, told him no rush today. He still got my car back to me with 3 hours. Fantastic service as always. More

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