Tim Moore | Page 11

Exceptional experience at Phillips Toyota We were not pressured into buying. Jim answered all our questions and followed up with us. He also knew that we needed time to make a decision. Once We were not pressured into buying. Jim answered all our questions and followed up with us. He also knew that we needed time to make a decision. Once we did make a decision on what we wanted he did everything to get us the truck/color we wanted. We appreciate the sales approach by giving us time to think about it. More

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Review models and select new car. From our 1st visit with Janene for fact finding information and our 2nd stop for finding the car we wanted and working with Tim on Finance, both were From our 1st visit with Janene for fact finding information and our 2nd stop for finding the car we wanted and working with Tim on Finance, both were upfront with information we needed. The over all buying experience was excellent. We know that Janene is available if we have any questions regarding our fun new car. We look forward to doing business with Phillips in the coming years for service on our new car More

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Good Buying Experience We had the intent of buying a new car and just by chance Phillips Toyota was the first dealership we stopped at. I didn't know at the time which car We had the intent of buying a new car and just by chance Phillips Toyota was the first dealership we stopped at. I didn't know at the time which car I wanted and my wife and I just wanted to look to see what was out there and find a car we really wanted. We were greeted by a salesperson, Chad Howell, who was a pleasure to deal with, friendly and knowledgeable. He explained to us the low pressure approach Phillips takes compared to the others in the area and was he proven to be right. We were shown during our visit a 2016 Scion IM which we also test drove and I really liked this car, especially the styling. We explained to Chad that we wanted to shop around some more and he said he understood and let us walk out without all the high pressure. We visited a few more dealers down the road in the next couple days where we really got the high pressure. One dealership sales manager actually chased us out to our car as we were leaving and slapped a piece of paper on our windshield with an offer $5000 less than their original offer. My wife found this extremely insulting as did I. We went straight back to Phillips and I told Chad if he can match or beat the offer we got at the other dealer for a comparable car that he had a deal, and Phillips beat the other price. We are now proud owners of a 2016 Scion IM. The only criticism I have is it took 2 1/2 hours for the dealership to do the prep and paperwork (which seemed rather long to us). But our salesperson, Chad Howell was a great to deal with and we left feeling satisfied that we got a good deal. More

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John and Mary had a great experience buying a car. I have been to a lot of car dealers in my life this was a great event. Everyone was great and very pleasant to deal with. I will be back. I have been to a lot of car dealers in my life this was a great event. Everyone was great and very pleasant to deal with. I will be back. More

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Great experience and wonderful staff at this dealership Many thanks to Mikey Kuhn and Tim Moore for one of my best experiences ever in purchasing a new vehicle. Fair, honest, no 'games', and just a pleasur Many thanks to Mikey Kuhn and Tim Moore for one of my best experiences ever in purchasing a new vehicle. Fair, honest, no 'games', and just a pleasure to deal with. Recommended highly. More

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Phillips Toyots Buying a new car at Phillips Toyota could not be any easier. Everything at Phillips is First Class. All our questions were answered and we left happy. Buying a new car at Phillips Toyota could not be any easier. Everything at Phillips is First Class. All our questions were answered and we left happy. We will buy another car from Phillips. More

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Awesome - Tommy was great! we got a 2016 RAV 4 - great price........great customer service.....worked with tommy over the past few weeks via e-mail - got car when we arrived in we got a 2016 RAV 4 - great price........great customer service.....worked with tommy over the past few weeks via e-mail - got car when we arrived in FLA - very happy :-) More

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Buying a new Highlander Buying a new Car is sometimes not the best experience but at Phillips they make it pretty darn easy. Mark was very helpful in getting us into the righ Buying a new Car is sometimes not the best experience but at Phillips they make it pretty darn easy. Mark was very helpful in getting us into the right vehicle for the right price. If you are a fan of Customer Service (which is hard to find these days) Mark/Phillips is the place to go! Thanks Mark! More

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We knew what we wanted to give, you knew what you would take Service department is excellent. Sales person Janene Black nice and easy to work with, low stress. Not a lot of back and forth on price. I like tha Service department is excellent. Sales person Janene Black nice and easy to work with, low stress. Not a lot of back and forth on price. I like that. More

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Piece of Cake Chad truly made the purchase of our 2015 Highlander a piece of cake. He went above and beyond to be of service and to answer any questions we had. T Chad truly made the purchase of our 2015 Highlander a piece of cake. He went above and beyond to be of service and to answer any questions we had. This was the second vehicle we'd purchased with Chad, so we knew we'd be in good hands. Chad is truly our "go-to-guy" at Phillips Toyota. More

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