Tim Moore | Page 14

Super salesperson Mr. Ashley Lake was our salesperson--and, along with his good humor and patience--he knew his product (including the navigation system) and explained Mr. Ashley Lake was our salesperson--and, along with his good humor and patience--he knew his product (including the navigation system) and explained features to our satisfaction. Mr. Lake set a high standard for others in sales...and we found him professional and friendly. I've been known to walk away from rude or inconsiderate or just obnoxious sales types. No need for any of that here and I'd recommend Mr. Lake to other friends--and to the Phillips Toyota dealership. Bravo ! Karl & Olga Magnusen More

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Purchase of a new 2015 Toyota Highlander I met with Sonny Rothwell several times until the vehicle I wanted was available. Once the vehicle was available at Phillips Toyota the purchase pro I met with Sonny Rothwell several times until the vehicle I wanted was available. Once the vehicle was available at Phillips Toyota the purchase process went smoothly. More

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Super sales team Our experience at Phillips Toyota was awesome. Lou was extremely courteous and very knowledgeable in his presentation and delivery of our new 2016 4Ru Our experience at Phillips Toyota was awesome. Lou was extremely courteous and very knowledgeable in his presentation and delivery of our new 2016 4Runner. Once we arrived in the finance office, again a pleasant experience with Finance Manager, Tim Moore. We would certainly recommend this dealership to anyone. More

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Happy Customer We dealt with Ashley Lake and he was phenomenal...He knew our basic goal and helped us with getting a better car than the one we were initially lookin We dealt with Ashley Lake and he was phenomenal...He knew our basic goal and helped us with getting a better car than the one we were initially looking at and we are so thankful for that. We are much happier with the car that we got, rather than the one we were looking at....And let's not forget to mention Tim in closing...He was awesome as well, he worked all our closing process paperwork. We returned the car for detailing and the paint treatment -- we were a little disappointed with the quality of job done at this stage.... More

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My Total experience was great My experience at Phillips Toyota was great.. Sonny was a pleasure to do business with. He was very professional,and extremely knowledgeable about the My experience at Phillips Toyota was great.. Sonny was a pleasure to do business with. He was very professional,and extremely knowledgeable about the product I was buying. Mr Moore also was very efficient in handling the whole transaction. More

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A GREAT CUSTOMER SERVICE EXPERIENCE Sonny Rothwell came in on his day off to show me two Prius'. He was very patient and professional during our half day together. I knew he was the pe Sonny Rothwell came in on his day off to show me two Prius'. He was very patient and professional during our half day together. I knew he was the perfect salesman for me after participating in the sale of a used Prius to my boyfriend back in June, 2015. His expert advice and knowledgeable expertise persuaded me to buy a brand new Prius 2. Thanks Sonny for all your help. Also thanks to Tim Moore who made the financing quick and easy. More

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Outstanding!!! Sonny Rothwell is very professional and was extremely knowledgeable on all the vehicles we explored. Absolutely no pressure throughout the entire expe Sonny Rothwell is very professional and was extremely knowledgeable on all the vehicles we explored. Absolutely no pressure throughout the entire experience. Detailed orientation on Avalon's operation including safety, maintenance and all options. Phillips Toyota and it's staff by far, is the best dealership we have ever encountered. Thank You to All !!! More

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Service then new car PHILLIPS TOYOTA SCION. I had a 2006 Avalon with only 55,000 miles on it. For the past 18 months. I was concerned about when I should trade it in. Si PHILLIPS TOYOTA SCION. I had a 2006 Avalon with only 55,000 miles on it. For the past 18 months. I was concerned about when I should trade it in. Since I am a widow, and fear being taken advantage of, I discuss all major moves with my sister and brother-in-law. My brother-in-law is a General Motors man. The consensus was that it would be time when the car needed major items; such as, ac, breaks or tires. I went in for an oil change and Sam Keene advised me that major work was needed, Brakes and tires. Well, I was referred to Dan Brecklin in sales. Mr. Brecklin was very patient and thorough with his explanations concerning the car. After my test drive, I wanted my brother-in-law to see the car. Mr. Brecklin had no problem with waiting for him to come. We all went on another test drive. My brother-in-law gave his approval and said I was not being taken advantage of. Well, that was what I needed and the deal was done. Mr. Brecklin discussed thoroughly the Xzilon treatment and I came back the next day for it to be applied. I TRUSTED all people I came in contact with. Wonderful driving car! More

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purchase new car w/trade in everyone was extremely helpful. the process was handled very quickly and all my questions were answered. I don't know what else to say....so I'm everyone was extremely helpful. the process was handled very quickly and all my questions were answered. I don't know what else to say....so I'm done. More

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