Tim Moore | Page 13

Great experience overall We had a short time-frame to select/purchase a used car and Sonny was great to work with. He helped us find a car that matched our needs and worked t We had a short time-frame to select/purchase a used car and Sonny was great to work with. He helped us find a car that matched our needs and worked to get us a great price. We agreed on a price/deal on Saturday and went back Sunday to do financing, etc. Sonny was ready for us and helped move things along - we were out in 1 1/2 hours. We had the expected upsell for an extended warranty but our "no" was respected after a couple of tried. The car could have been cleaned a bit better - nothing better than driving off the lot in a perfectly cleaned "new to you" car! More

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Wonderful experienced Best car purchase we ever had,great sales staff. Andrew was personable,answered all our questions and knows how to use electronics in our new car Best car purchase we ever had,great sales staff. Andrew was personable,answered all our questions and knows how to use electronics in our new car More

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My dealer experience Janene Black is an excellent sales representative. She was knowledgeable and patient in helping me in selecting the Tayota RAVA 4. I would recommend J Janene Black is an excellent sales representative. She was knowledgeable and patient in helping me in selecting the Tayota RAVA 4. I would recommend Janene to anyone interested in buying a Toyota vehicle. My wife and I had an excellent experience at Phillips Toyota. More

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Great Experience! Thanks for your efforts and above all your professionalism and courtesy extended during my visit to Phillips Toyota. It's always nice to meet and do b Thanks for your efforts and above all your professionalism and courtesy extended during my visit to Phillips Toyota. It's always nice to meet and do business with genuine folks. Randy, be proud of these two and Mary...xxxx she is good. You are fortunate to have them on your team. Nice job gang. I'll refer all that come my way. More

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Excellent, timely, was in an out no extra pressure James was very efficient and able to meet our needs. He was very kind and listened to our needs and without hesitation he met our needs far better th James was very efficient and able to meet our needs. He was very kind and listened to our needs and without hesitation he met our needs far better than we even thought. The other staff was very friendly and did everything they could to make our visit and purchase as comfortable as possible. The financial team was wonderful, we were able to get in do our paperwork and He was very professional. Our overall experience was Excellent. Thank you again More

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My 6th Avalon. My 2012 Avalon needed the normal/regular service so I stopped at Phillips in Leesburg, without an appointment. I was treated very well and was given My 2012 Avalon needed the normal/regular service so I stopped at Phillips in Leesburg, without an appointment. I was treated very well and was given prompt service which made me interested in looking at new Toyota. I made inquiry through the internet and Mikey Kuhn and Chad Howell invited me for a test drive of the 2016 Avalon. I was treated very well. They kept me apprised of the availability of cars without being "pushy" and they gave me a deal which I consider very fair. It was the easiest buying experience I have ever had. Mikey went out of his way to have accessories put on the car (at my cost, of course) even days after I had made the purchase. Everyone I dealt with, including Tim Moore in Finance was just "super" to deal with. I would strongly recommend this dealership to anyone interested in a new car and at least on used car - my 2012. It was an excellent car and was always maintained by Toyota technicians. More

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Easy to deal with Janene Black, Tim Moore and Steve Kearns were excellent to work with. Janene arranged for a car swap and found just what we were looking for. Tim and Janene Black, Tim Moore and Steve Kearns were excellent to work with. Janene arranged for a car swap and found just what we were looking for. Tim and Steve were very helpful with the warranty arrangements. More

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I got a great product for a great price. I was direct and to the point with my Sales Rep - Janene Black. She was very responsive to my requests and needs. We were able to reach a quick agreem I was direct and to the point with my Sales Rep - Janene Black. She was very responsive to my requests and needs. We were able to reach a quick agreement that I was very satisfied with. Although the exact vehicle that I wanted was not in stock, she was able to get one within a day or two. It was perfect for my wants and needs. The other few people that I had to deal with knew exactly what to do to make the entire process quick and smooth. I felt like I received a good bargain. I drove away a very happy customer. More

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TWO DELIGHTED CUSTOMERS We were so impressed with Janene Black with her friendliness and knowledge that we ended up buying a 2016 RAV4 and a 2016 Sienna Van. Janene went far We were so impressed with Janene Black with her friendliness and knowledge that we ended up buying a 2016 RAV4 and a 2016 Sienna Van. Janene went far beyond our expectations to accommodate our needs and made our car buying a pleasant experience. She will be the reason why I will refer friends and family to Phillips Toyota. Kudos to Janene Black!! More

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GREAT FIRST EXPERIENCE TO THE MANAGER OF PHILLIPS TOYOTA AND ALL CONCERNED IT WAS FANTASTIC DEALING WITH CHAD HOWELL. HE IS A GREAT CARING SALESPERSON. I WOULD RECOMMEND TH TO THE MANAGER OF PHILLIPS TOYOTA AND ALL CONCERNED IT WAS FANTASTIC DEALING WITH CHAD HOWELL. HE IS A GREAT CARING SALESPERSON. I WOULD RECOMMEND THIS DEALERSHIP. I LOVE THE 2016 PRIUS I PURCHASED. PAUL D. More

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