Tim Prevett
Tim Prevett at Granite Subaru

Tim Prevett

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
409 Reviews

Dealership Experience

9 yrs, 5 mos

4.9

409 Reviews

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409 Reviews of Tim Prevett

February 17, 2026

Dealership Rating
Employee Rating

Already do this once. Doing it again now. Service lead was much better this time an on top of things. Weren’t able to wash car do to being to cold. Not a big deal. Only is More

by scottwatson1213
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 19, 2026

Granite Subaru responded

Scott thanks for the feedback. We're sorry that is was too cold to wash your vehicle and that you had to mess with your seat.

February 10, 2026

Dealership Rating
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Jason and the other service team have consistently provided excellent service to our cars. We recommend Granite Subaru. More

by UNDERTHEELM4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jennifer Bisson

Feb 11, 2026

Granite Subaru responded

Thank you for the great review. Jason and the team do an amazing job for us and we love hearing from their happy customers.

February 07, 2026

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Shaun was so helpful as were the sales manager and business manager. They treated me like family. I will always use those dealership as well as the service department. More

by anncarey66
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Granite Subaru responded

Ann thank you for the warm regards. Shaun and the team do such a great job and truly make people feel like family. Thank you for the nice review.

February 04, 2026

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This dealership is not only the best Subaru dealership I have been too but the best car dealership. Great staff, services and amenities. Even staff that aren't taking care of me stop and say," Hey Doug how More

by DOUGIEV03052
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Granite Subaru responded

WOW, what a flattering review. We appreciate the kind words and feedback. Our goal is to be the best for our customers!

February 01, 2026

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Routine oil change, and replaced oil filter and air filter. All service completed fine. Thanks. More

by STEVEN.SHO
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Recommend Dealer
Yes
Feb 03, 2026

Granite Subaru responded

Steven thanks for the review. We're glad everything went so well.

January 24, 2026

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Service was great. Had a quick repair and was in and out in 45 minutes. More

by raeshannon67
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Granite Subaru responded

Thank you for the nice review. We're glad everything went so quickly.

January 24, 2026

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Outstanding teamwork. Outstanding technicians and advisors. In particular, my ongoing thanks to Tim Prevett, my service advisor. Jennifer has also been very helpful when s More

by Feisty Mt Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bisson

Jan 27, 2026

Granite Subaru responded

Thank you for the nice review. We love hearing from Tim and Jennifer's happy customers. They are assets to our team.

January 23, 2026

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Employee Rating

Tim Prevett always meets and exceeds the gold standard of service of Granite Subaru!! JH Mamber More

by jhmamber
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Granite Subaru responded

Thank you for the great review and feedback. We will let Tim know of your kind words.

January 20, 2026

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Employee Rating

As always professional service. Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience More

by MNJ01803
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Granite Subaru responded

We are so happy that our team wowed you! Thank you for the great review and feedback.

January 16, 2026

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Employee Rating

Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra More

by jamesl603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2026

Granite Subaru responded

We’re sorry for any frustration caused by the misunderstanding regarding service capabilities. While we are always happy to perform routine maintenance such as oil changes and basic fluid services, our facility is specifically designed and equipped for smaller import vehicles. Due to lift capacity, shop dimensions, and specialized tooling requirements for large domestic pickup trucks, we are unable to accommodate repairs beyond basic maintenance. We strive to be transparent about these limitations and regret if this was not clearly communicated, and we appreciate the feedback as it helps us improve how we set expectations going forward.

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