Tim Reil | Page 8

Easy, fast,reliable I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require serv I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require service. More

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Ford Focus ST purchase We purchased a 2017 Ford Focus ST from this dealer. All details of the purchase were done professionally and promptly. All the sales staff and manag We purchased a 2017 Ford Focus ST from this dealer. All details of the purchase were done professionally and promptly. All the sales staff and managers are always friendly when walking in, and helpful getting us to out salesperson. Dave Niemi did a great job for us on this purchase, and has done so on all previous purchases we have made at this dealership. More

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New Ford Escape Lease Dave Niemi answered all questions, arranged for a test drive, located the vehicle we chose, and promptly obtained it through a Dealer Transfer. Andy Dave Niemi answered all questions, arranged for a test drive, located the vehicle we chose, and promptly obtained it through a Dealer Transfer. Andy Malm handled the lease paperwork process accurately and professionally. Both were a pleasure to work with, and Tim Reil greeted and thanked us for our lease purchase. I have no hesitation to recommend these individuals and North Country Ford for anyone's vehicle needs. More

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Tire repair North Country Ford has been very helpful in making all the repairs right. Tom Glansman and his team kept my car until everything was working properly. North Country Ford has been very helpful in making all the repairs right. Tom Glansman and his team kept my car until everything was working properly. More

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Long time awaiting the answers Ford corp hot line thinks everybody's life stop when they go home . Wrong...Service did things they were not suppose to do. They were very willing to Ford corp hot line thinks everybody's life stop when they go home . Wrong...Service did things they were not suppose to do. They were very willing to help out with rental cars. Car went back in week later and made every thing right . Thanks to Tom Glansman. Just did not like being told things that turned out being not true. More

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Amazing to work with They went above and beyond to help us find the car and features we wanted and I am a particularly picking person. I knew what I wanted and what I did They went above and beyond to help us find the car and features we wanted and I am a particularly picking person. I knew what I wanted and what I did not and they accommodated me wonderfully. They walked me thru all the features and when I went back to have the undercoating applied I had them refresh me on a couple of the features. They were great and friendly to work with and I highly recommend them. More

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excellent I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. I would rate Northland Ford #1 in service ,knowledge and great customer service in all area's. Very honestly and go over and about to help you. More

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Purchased a 2015 ford F150 The people I dealt with we're friendly, professional and very knowledgable about the products and vehicle. I would highly recommend my family and frie The people I dealt with we're friendly, professional and very knowledgable about the products and vehicle. I would highly recommend my family and friends to purchase a new or used vehicle here. More

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Wonderful Experience! Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer from any dealership I had been to. So we purchased a new F-150 and the sales team was wonderful and made sure we were happy and confident with our purchase. Best truck buying experience I've ever had hands down. North Country Ford definitely puts it's customers first. I highly recommend them. More

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99.9% Isn't Good Enough Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Sat Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Satisfied experience? To many the answer would be yes. But I firmly believe that North Country Ford is not one of those businesses that are. The reason I say this is I have been going to this dealer for the last four years and only once did I have an issue that I thought was unfair. Guess what, I talked to Tom the service manager and he fixed the issue I had without hesitation. Yes, in the four years I have been going there I could have been 99.9% satisfied but like I said, Tom corrected the minor issue I had and turned it into 100% Completly Satisfied. This is the reason I continue to buy all my vehicles and do all my service work with them because at the end of the day, there just is no other place that can match their level of service in pricing and customer service. It has been a true pleasure getting to know all of the wonderful employees that I have had the pleasure to do business with I want to give credit to Tom the Service Manager, Brent and Jack In the Service Dept. Tim Reil, Perry Feavel, and Tom Reil in sales for always taking care of me and my family over the last four years and for never being satisfied with only being 99.9% Good Enough. More

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