Tim Rhame
Tim Rhame at Jim Butler Chevrolet

Tim Rhame | Page 28

General Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

Contact Me
4.8
284 Reviews

I have made it my goal since I got in the business in 2003 to make every single person's car buying experience a VIP treatment. My main focus and what has allowed me to succeed is to listen to my clients wants and needs and not try to "sell" them a car but assist them in purchasing the right vehicle for them and their family. I have a beautiful wife Amy that has blessed me with 2 precious girls. Being a father is the most rewarding thing in my life and it is what pushes me to succeed every single day!!

Dealership Experience

15 yrs, 6 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

4.8

284 Reviews

Write a Review

284 Reviews of Tim Rhame

October 05, 2018

Dealership Rating
Employee Rating

Trustworthy service Me and my wife purchased a car from Tim and everything I was told was delivered. We had a great experience, were never pushed nor pressured into buyin More

by Jeff H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your thoughtful review, Jeff! We are so glad that Tim has taken such fantastic care of you and your wife throughout your purchasing experience! We are always here to help and look forward to helping you with your next vehicle purchase, as well!

October 05, 2018

Dealership Rating
Employee Rating

The way it should be It’s been a pleasurable and smooth process every time with Jim Butler Chevrolet. They respect your time and are certainly worth the drive or flight. More

by RyanZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Bay, Doug Darr, Mike Zarlingo , Alex Cox, Scott Johnson, Patrick Piper, Eric Ruchala

Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your great feedback, Ryan! We appreciate your recommendation and your business! It means a great deal to us that you think we are work the drive or flight to do business with, and we are honored that you have chosen to work with us. We look forward to working with you again in the future!

October 05, 2018

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Employee Rating

Great! My late husband, Tom, and I have bought two vehicles from Tim. Not only did he give us outstanding service at the time of the sale, he has been wonder More

by Ninobino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

That is so great to hear! Thank you so much for your kind review and repeat business! We are always here to help in any way we can and we look forward to working with you in the future!

October 05, 2018

Dealership Rating
Employee Rating

Excellent! We bought both of our vehicles from Jim Butler. Top notch service and easy to work with. We will continue to send friends and family your way! More

by Tcaples10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ruchala

Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so grateful to have great customers like you! We look forward to working with you (and anyone you send out way) in the future!

October 05, 2018

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Employee Rating

Best of the best This guy is good ! He knew every question I asked and was very helpful ! Best salesman in the St. Louis area! Love my Chevy silveryado! More

by Tbeffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for such a great review! We will make sure that Tim gets the recognition he deserves and we're so glad you love your new truck! We look forward to seeing you again in the future!

October 05, 2018

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Simple and satisfying I have bought 5 vehicles over the last 10 years. Most of the dealerships I went to felt like I was just a sale to them. They would listen to what I w More

by Jwm9881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchases and our team was happy to share that experience with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

October 05, 2018

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Employee Rating

Outstanding customer and client service THE BEST! I would never consider going to anyone else for a vehicle purchase. Top notch service! Great dealership and Tim Rhame is the very very be More

by FaserM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us- and we agree, Tim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 05, 2018

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Employee Rating

Me Rhame One mouth and two ears!! Mr Rhame knows how to listen to his customer and then delivers!! Superior service and a great person!! We will be back.... More

by Travel Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Marshall

Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're thrilled that Tim has shown you fantastic customer service and has earned your repeat business. We look forward to seeing you next time!

October 05, 2018

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Employee Rating

The BEST! I have bought 4 vehicles in the past 5yrs from Jim Butler. And each time,Tim has been the best! He goes above and beyond for every one of his customer More

by Asiemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your kind review! We're honored that you have trusted us with your repeat business and are thrilled to hear that Tim has been so helpful! Thank you for being a part of the Jim Butler Family and we look forward to seeing you for your future purchases!

October 04, 2018

Dealership Rating
Employee Rating

Poor customer service I had the worst experience at this dealership. Sold me a bad car and no one will help. Managers don’t respond as well. Service department is useless. More

by keldavis0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Johnson

Oct 05, 2018

Jim Butler Chevrolet responded

Spoke with Mike and Tim regarding you personally. You purchased a 2010 Malibu with in 2015 along with an extended service contract. In 2016, you brought your vehicle in for a transmission repair. We repaired it. You came back a year later stating you felt the transmission was still not correct. We reviewed the transmission and it was working as it was designed to do. Since that time, we have never seen you or your vehicle at our dealership. Last week, you brought your vehicle to us with a transmission issue and asked us to repair at no charge. Unfortunately the warranty on both the transmission and the extended service contract is out of date and mileage. You can be assured, if we could self approve GM or the extended warranty company to pay for your transmission repair, we would. That is the business we are in. GM does offer a service that helps customers pay for repairs after warranty but the math takes into consideration all your service dollars spent at a GM dealership. Since your vehicle was serviced at a non GM dealership, those dollars were not credited to provide a loyalty discount. I personally reviewed your situation, contacted Gm and the Extended Service Agreement company begging for help, for you. They declined an now you are saying that we are the reason why you are unhappy and that we are just the worst people in the world. I appreciate your frustration and really wish you did not feel this way about us. While we really dislike bad reviews, we get them and sometimes they are justified. This is how we improve our business. However, reviews must be truthful and based on the voice recordings on your interactions with my team, your frustration seems to be around us not repairing your vehicle for free. Not poor customer service. You left me a message without a return phone number just saying you were unhappy and you were going to leave bad reviews and blast them all over the place. Give me a call, come meet with me, I will be happy to walk through all the details. Sincerely, Brad Co-owner

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