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Tim Sappenfield
Tim Sappenfield at 94 Nissan of South Holland

Tim Sappenfield

General Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.1
44 Reviews

Industry Experience

51 yrs, 10 mos

4.1

44 Reviews

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44 Reviews of Tim Sappenfield

September 17, 2025

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Employee Rating

They were good customer oriented. Kept me abreast and knowledgeable. I would like to thank him for his well service. More

by lucia.cazares
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Jose Lopez , Joann Kimbrough

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Oct 09, 2025

94 Nissan of South Holland responded

Thank you so much! We’re glad you were kept informed every step of the way and received great service. I’ll be sure to pass along your thanks to him. 🙌🔧 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

August 12, 2025

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The worst dealership I’ve ever experienced! I would never refer anyone to this facility More

by Shaneap05
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Zac Sappenfield, Jose Lopez, Jordan Calhoun , Deshaun Jones is rude and unprofessional

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Oct 01, 2025

94 Nissan of South Holland responded

We’re very sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we’d appreciate the opportunity to learn more about what happened and how we can make it right. Please feel free to reach out to me directly at liz@94nissan.com so we can discuss your concerns in detail. Your feedback is important, and we hope to regain your trust. Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

July 21, 2025

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The dealership is very well run and the staff is always been friendly. The work performed has always been good. More

by Rob
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield , Taylor McCarroll

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April 08, 2025

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Would like to refinance the year kicks that I have but, you want too much down. More

by freddiebaby
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Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Torrey Hall, Stephen Veldman, Jose Lopez, Dominic Fioretti , Taylor McCarroll, Sylvester Pilgrom, Kudos to the salesman that sold me my 2023 Kicks

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your feedback—I’m sorry to hear that the refinancing options didn’t meet your expectations. We understand how important it is to find a solution that works with your budget, and I’d love the opportunity to revisit your situation and explore any available alternatives. Please feel free to reach out to me directly at liz@94nissan.com so we can take a closer look at your options. Your satisfaction is very important to us, and we truly appreciate you being part of the 94 Nissan of South Holland family. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 15, 2025

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Good communication skills and service. very nice and friendly faculty nice and clean inside and outside Thank you for your service More

by tawanaclark52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Derryl Reese, Jose Lopez, Jasmine McCarroll

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your wonderful review! 😊 We're delighted to hear you appreciated our clear communication, friendly team, and the clean environment both inside and out. Your support means a lot to us, and we're excited to continue providing excellent service for you. 🚗✨ Regards, Liz Sappenfield

August 19, 2024

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Tyler has incredible customer service. He is very proactive in his approach. I highly recommend Tyler More

by paula_counts
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Tyler Roberson

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Aug 23, 2024

94 Nissan of South Holland responded

Paula, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 10, 2024

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Thorough and professional service! Everyone at the dealership is extremely knowledgeable and helpful. I’d definitely refer friends to this dealership More

by Savannah
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Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Jose Lopez, Shauntel Momoh

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Aug 15, 2024

94 Nissan of South Holland responded

Hi Savannah, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

November 17, 2023

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Chris was heaven sent! !! He literally helped me from A to Z .. I'm grateful to have met him and his co worker Desiree was awesome as well More

by Gloria Goines
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Jose Lopez , Chris Mosley, Desiree Williams

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Nov 21, 2023

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

August 05, 2023

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I always get "service with a smile". The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! More

by angelr10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Deshun Jones, Jose Lopez, Tyler Roberson , Taylor McCarroll

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Aug 11, 2023

94 Nissan of South Holland responded

Hello Angel! I’m so glad you had a nice, efficient service process! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz Sappenfield

August 03, 2023

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Wonderful I can't complain so far everyone have been above and beyond I would definitely refer nissan94 to family members and friends. More

by SARA-JONES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Jose Lopez , Jared Carter

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Aug 09, 2023

94 Nissan of South Holland responded

Sara-jones, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. What great compliments! We really appreciate you!! Have a great week and stop in during service hours for a free car wash! Regards, Liz Sappenfield

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