Tim Thornton | Page 15

I want to thank Tim Chris & Frank for there great customer service. Chris was very patient with me he answered all of my questions and explain the difference in the Cayenne and Macan. I believe this customer service. Chris was very patient with me he answered all of my questions and explain the difference in the Cayenne and Macan. I believe this was my 6 time coming to the Porsche dealership I get the same great customer service every time. Ernest Pitts More

by Epitts472 Verified Customer Verified Customer

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I was impressed with the professionalism and my service need was taken care of in a timely fashion need was taken care of in a timely fashion More

by CARLAANN59 Verified Customer Verified Customer

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Very attentive, professional service. In addition to being my dealership, I will highly recommend it to others. In addition to being my dealership, I will highly recommend it to others. More

by EMSMITH22 Verified Customer Verified Customer

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Everyone was very professional and made my waiting time a pleasant time. Waiting on parts for my next visit pleasant time. Waiting on parts for my next visit More

by JHDACE Verified Customer Verified Customer

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Porsche Orland Park service is great, Thank you Team for such Great service! You Chris, Tim make me feel right at home!!!! I love visiting you guys!!!!! Angie such Great service! You Chris, Tim make me feel right at home!!!! I love visiting you guys!!!!! Angie More

by ANGEE567 Verified Customer Verified Customer

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Service was Very Good and the professionalism displayed by the service department staff was also above and beyond what was expected. I was told that my car would be ready on the 7 but I was able to pick i by the service department staff was also above and beyond what was expected. I was told that my car would be ready on the 7 but I was able to pick it up on the 6th, hours later. More

by WTB1SG Verified Customer Verified Customer

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Great follow up and excellent service. Will definitely consider a second Porsche for our household. Frank is fabulous! Will definitely consider a second Porsche for our household. Frank is fabulous! More

by KENT.DAVISON Verified Customer Verified Customer

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Hard to reach service department regarding the status of my vehicle. I wasn't happy with the inside of my car. Crumbs in the seat and under the front seats when I moved them up. It doesn't smell or look lik my vehicle. I wasn't happy with the inside of my car. Crumbs in the seat and under the front seats when I moved them up. It doesn't smell or look like the leather was treated. So I'd like to know what all did the $350 cover? Wasn’t told until the day of that my car would be returned. When calling the phones just ring and ring after 5pm and I was left to just hang up—no voicemail for the main line. After complaining on no one has reached out to me after dropping $4300 on 6/14/22. I have lost respect for this location and feel as if I was just another dollar not an owner of a Porsche. I may as well own a Ford. More

by Atina Moore Verified Customer Verified Customer

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Cortez’s welcoming staff . Accommodate schedules And as I stated before- a killer coffee brewer Accommodate schedules And as I stated before- a killer coffee brewer More

by BEAURIVA Verified Customer Verified Customer

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I was very satisfied with the work performed which I would recommend to a friend. I really appreciate Tim from service department took time and explained everything we asked. Thanks for great job, and t would recommend to a friend. I really appreciate Tim from service department took time and explained everything we asked. Thanks for great job, and the manager john was helpful.My wife and I are enjoying the car. More

by GIORGI365 Verified Customer Verified Customer

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