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Tim Thornton
Tim Thornton at Porsche Orland Park, A Joe Rizza Dealership
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Tim Thornton | Page 9

Service Director

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Tim Thornton

February 24, 2022

Dealership Rating
Employee Rating

Great customer service friendly people with awesome knowledge and quick servicing. Very satisfied. Will return. More

by JMBLACKWELL1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Chris Chojnowski, Robert Belcher, Tony Busuego , Brett Domark, John Kitzmiller, Mike McElree

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Feb 26, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come.

February 20, 2022

Dealership Rating
Employee Rating

Terrible service. Will never go back. They refuse to address recall issue other than to tell me to deal with corporate. More

by JIMMC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mohamed Aboutabl

Helpful 1
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Mar 09, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 19, 2022

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Employee Rating

Great service! The team at Rizza Porsche is very thorough. I worked with Tim and Chris. More

by JHUGHES16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego

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Feb 21, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim and Chris met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

February 18, 2022

Dealership Rating
Employee Rating

Great service from first phone call to car return. Thank you to the entire team. More

by worow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego , John Kitzmiller

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Feb 19, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 15, 2022

Dealership Rating
Employee Rating

I came in for an oil change and my one year multipoint inspection. I was taken care of within a reasonable time frame and received my car washed and vacuumed with the visit. More

by liz39693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego

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Feb 15, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear, Liz, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

February 14, 2022

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Employee Rating

My recent service was truly exceptional. I very much appreciate John Kitzmiller, Chris Swist and Tim Thornton for keeping my Cayenne in excellent condition. I am a very loyal customer becaus More

by msj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego , John Kitzmiller

Helpful
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Feb 15, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 11, 2022

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Employee Rating

I truly appreciated the personal assitance in making sure my warranty claim was filed to offset my repair expense . It really makes a difference when you know someone on the inside is working on your beh More

by ANDREGUICHARD1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 12, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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