Tim Tyler | Page 4

The staff was amazing and I got a good deal on my vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues t vehicle. I went to over 20 dealerships before making my purchase and Lou Sobh definitely had the best customer service. There were a few issues though which is why I didn't give a 5 star rating. The truck I bought had 2 issues that I requested getting fixed before agreeing to sign off on buying the truck. They were not fixed and so I ended up needing to spend my own money to get them corrected. I found out later that they couldn't be solved at the dealership and I would need to solve them on my own no matter what. Had I known they weren't/couldn't be fixed before buying the vehicle I never would have signed the paperwork until they were. Also they didn't run an emission test on the vehicle, so I needed to bring it back to the dealership before I was able to get the car registered. This wasn't 100% their fault because I came from out of state and needed to get a GA license anyway. This wasn't that big a deal, but coupled with the unresolved issues it does affect why impression of the dealership. Overall I would recommend them. There is no question they are very caring and supportive staff, with great prices. More

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Chris E. Was truly amazing! He was absolutely wonderful! He kept to his word and his promises and made the deal happen! Thank You Chris! He kept to his word and his promises and made the deal happen! Thank You Chris! More

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Everyone I dealt with at the dealership was very thoughtful and courteous. Chase was very thorough in answering all my questions about the vehicle and wasn’t pushy. Honestly it was one of the “easie thoughtful and courteous. Chase was very thorough in answering all my questions about the vehicle and wasn’t pushy. Honestly it was one of the “easiest” and less stressful experiences I’ve had when buying a car. I would recommend them to my friends and family. More

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Friendly staff that was willing to go above and beyond to get the deal done. They where very thorough and detailed oriented. Answered all questions with a smile and made you feel no pressure. get the deal done. They where very thorough and detailed oriented. Answered all questions with a smile and made you feel no pressure. More

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Honestly I would drive the 70 miles one way again just to work with Robert Wilkes. If it wasn’t for him I would have waited until the model telluride I wanted went into stock at the kia dealership in morrow work with Robert Wilkes. If it wasn’t for him I would have waited until the model telluride I wanted went into stock at the kia dealership in morrow which is a lot closer to my house and where I bought all my other cars. Thank you soo much Robert. My entire family is happy with the purchase. Most importantly my wife and daughter More

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Matt, Derek and Tyler were extremely knowledgable, courteous, considerate, very helpful and professional. They made our purchase enjoyable and efficient...three of the very best reasons we will stay courteous, considerate, very helpful and professional. They made our purchase enjoyable and efficient...three of the very best reasons we will stay with Kia..thank you so much More

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The reason I have purchased 2 Souls from this dealership They remember me. They treat me special (or at least it feels that way). And on top of it all, my oil change and tire rotation of $60 was gifted to m They remember me. They treat me special (or at least it feels that way). And on top of it all, my oil change and tire rotation of $60 was gifted to me on Saturday. This is where all my vehicles will be purchased and maintained. I advise you to do the same :-) Jeremy was awesome. More

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If you want personalized Service This is our second Soul purchase in 4 years. We kept the other one as well. All my service is also done at Lou Sobh and they are fantastic. I love This is our second Soul purchase in 4 years. We kept the other one as well. All my service is also done at Lou Sobh and they are fantastic. I love the personalized feeling I get in Lou Sobh even when visiting to get oil changes etc. I highly recommend. More

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Excellent Service! Great Staff! Everyone here is friendly and willing to make sure I had more than a satisfactory experience. The dealership is clean and well organized. My experie Everyone here is friendly and willing to make sure I had more than a satisfactory experience. The dealership is clean and well organized. My experience here was easy, quick, and painless. I worked with Tim Tyler one of the finance specialists who didn't try to oversell me on anything and made sure I clearly understood everything. I also worked with Chase Mueller who made sure each part of the process was moving along. Towards the end of my experience I met with Jeff the Sales Manager who was a pleasure to speak with as well. Excellent job to the whole dealership! More

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Courteous, efficient service. This is our second Kia. Sales process was easy and stress free. Service, the same. Only reason we came in for service was reaching 7500 miles. Both Ki This is our second Kia. Sales process was easy and stress free. Service, the same. Only reason we came in for service was reaching 7500 miles. Both Kias have been issue free. More

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