Tim Tyler | Page 5

STRAIGHT UP, NOW TELL ME! And they did - told me straight up, on the phone a week prior to the car purchase. Steve Rossi relayed exactly what the dealership was offering and w And they did - told me straight up, on the phone a week prior to the car purchase. Steve Rossi relayed exactly what the dealership was offering and what cars currently available. Throughout the week, my experiences with other dealerships were frustrating and one downright horrible due to the slick double-talk and rude manner (they seemed very proud of themselves - unnecessarily so!) but at Lou Sobh, the honesty continued all throughout the process. Straight up!! A shout out for Alyssa who was a AMAZING to work with and Tim Tyler in finance was so helpful and made the deal happen, working with me on my terms. Imagine that! The usual buying experience, while timely in general, was great and actually fun - everything was FANTASTIC at Lou Sobh. I'm delighted with my new Soul. Thanks to everyone who made it happen! More

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Awesome Service I was so dreading buying a car! Usually I’m kept waiting forever while my salesperson plays tag with some unknown entity! Not at Lou Sobh Kia. Quick f I was so dreading buying a car! Usually I’m kept waiting forever while my salesperson plays tag with some unknown entity! Not at Lou Sobh Kia. Quick friendly service! Thank you, Chase Mueller! You were a pleasure to work with! More

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Car purchase Rusty was easy to talk to and very helpful on getting the deal worked out. We did not feel like we were being cheated or pushed. Rusty was very helpfu Rusty was easy to talk to and very helpful on getting the deal worked out. We did not feel like we were being cheated or pushed. Rusty was very helpful in getting us the deal we wanted. I was also very surprised at how quickly I was able to get the car. Kudos to the Lou Sobh team. More

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All good! Tim was our sales agent. He met us when he said he would, he was very friendly and relatable. He wasn’t aggressive, but still knowledgeable and really Tim was our sales agent. He met us when he said he would, he was very friendly and relatable. He wasn’t aggressive, but still knowledgeable and really listened to what we wanted. We had some work done in the repair shop with our previous Kia and we were very pleased in that department as well. It’s always nice to find a car dealership you feel confident will make going to any other dealership unneccessary More

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Very enjoyable, no pressure, straightforward. Nice dealership. friendly atmosphere. Give Lou Sobh Kia a chance when you are looking for a new or used car. They will make every attempt to work with Nice dealership. friendly atmosphere. Give Lou Sobh Kia a chance when you are looking for a new or used car. They will make every attempt to work with you and see that you are satisfied. More

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Awesome Experience Tim Tyler is amazing ! If you’re in the market for a new Kia you should talk to Tim. He’s honest and doesn’t give you any BS which is refreshing. This Tim Tyler is amazing ! If you’re in the market for a new Kia you should talk to Tim. He’s honest and doesn’t give you any BS which is refreshing. This was my first time buying a car without my husband present and he made the whole process so simple. I highly recommended anyone looking for a Kia to talk to him. Thank you for making the whole process smooth and stress free. More

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Lou Sobh Kia made it so easy to buy a car!!!! I live in Snellville and drove to Cumming to buy a Kia. Tim was more than excellent in helping my husband and I through the process and I can say, out I live in Snellville and drove to Cumming to buy a Kia. Tim was more than excellent in helping my husband and I through the process and I can say, out of 3 car buying experiences, for me, this one was the best. My Husband even said it was one of the best experiences he had ever had as well. Thanks to the Lou Sobh family! 😊 More

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ALL AROUND TERRIBLE! Update as of September 2018, SAVE YOURSELF TIME AND STRESS, DO NOT PURCHASE A CAR FROM LOU SOBH IN CUMMING! We wanted to trade the Sportage we bought Update as of September 2018, SAVE YOURSELF TIME AND STRESS, DO NOT PURCHASE A CAR FROM LOU SOBH IN CUMMING! We wanted to trade the Sportage we bought in April 2018 for a model with more options, I called Tim, told him the car I was looking at online, told him we ready to move forward, would put additional money down, and was ready to do the trade that day. He told me he was with another client and asked to call me back. I said of course. 2 hours later no call. I texted to see if they were interested in making a deal. He called and seemed frustrated because I was pushing for an answer. To me and my husband this was a slam dunk. Went through with the purchase and everything has been nothing but an problem since then. We had to go back and sign paperwork because they forgot to put my husband on the contract, the final payoff they received, on a business day, from PNC was $650 more than what we thought. I gave payment information to the finance associate, Nathan on the phone. Almost one month later, I receive a past due payment notice with a late fee from PNC. I sent a not so nice text to Tim and email to Nathan and 24+ hours later no response from either of them regarding the payoff mishap. I had an extended warranty and gap insurance on the first Sportage so I had a refund due for both of those. I signed a blank piece of paper saying those would go towards the downpayment. I requested a full breakdown of what the payoff was, plus refunds, plus additional proceeds paid, etc., from Nathan 3 weeks ago and have not received a response. To top on all off, they had my email wrong which was discovered when we went back to re-sign the paperwork and to this date I have not received any of the additional paperwork we signed electronically to "save paper". We experienced issues with their tag department in April and with their Service department during the summer when we took my daughters car in for routine service. All in all the only positive thing we experienced was Tim's sales ability in April which was a little lacking with the recent purchase. April 2018.Ask for Tim! He is truly phenomenal at his job. If you want to be in control of your car buying experience and not be pressured, Tim will make this happen. Thank you for the exceptional service! More

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Great service and treatment!!! Y truly enjoy my experience in this dealership, sales manager provided me a great experience and the finance department seek the best finance deal. Th Y truly enjoy my experience in this dealership, sales manager provided me a great experience and the finance department seek the best finance deal. Thanks Lou Sobh Kia. More

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Sobh means Service The recent purchase of my Kia Sportage, believe it or not, was an easy, enjoyable, pleasant experience. Tim Tyler handled my test drive, features edu The recent purchase of my Kia Sportage, believe it or not, was an easy, enjoyable, pleasant experience. Tim Tyler handled my test drive, features education and purchase, start to finish!!! Tim was so knowledgeable and articulate AND FUN! I loved my experience!!! Tim Bennett runs a wonderful dealership! Needing a new or used car? Make it easy on yourself and start at LOU SOBH!!!! More

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