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Tim Wilkins
Tim Wilkins at James Wood AutoPark

Tim Wilkins

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
259 Reviews

Dealership Experience

6 yrs

Industry Experience

26 yrs, 8 mos

4.8

259 Reviews

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259 Reviews of Tim Wilkins

July 30, 2025

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Employee Rating

He would rather pleasant I liked tim. I will be returning and next year I will probably come in to buy another new car. More

by KNAPP.PHIL
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Service Time
Service Communication
Recommend Dealer
Yes
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July 25, 2025

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Good Service. My truck was in and out very quick for an oil change and tire rotation. More

by BWINTERRINGER
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 25, 2025

James Wood AutoPark responded

Thank you for your positive feedback! We're pleased to hear that you received quick service for your truck's oil change and tire rotation at James Wood Chevrolet Denton. We appreciate your business and hope to see you again for your next service. Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2025

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Tim was very courteous and helpful and kept me informed of the status of my vehicle. Thank you for a great experience. More

by BOXERCOWGIRL
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Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with courteous and helpful service during your experience at James Wood Chevrolet Denton. Keeping our customers informed is important to us, and we're glad you had a great experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2025

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It was easy to make an appointment online. Service was completed efficiently. Very friendly staff. More

by garveyhouse
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you found it easy to make an appointment online and that our team provided efficient service. At James Wood Chevrolet Denton, we strive to create a friendly experience for all our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 11, 2025

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Employee Rating

Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv More

by ANIMESHPRABHAKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavynn Norris

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Jul 12, 2025

James Wood AutoPark responded

Animesh, thank you for your feedback regarding your recent experience with your 2024 Chevrolet Traverse at James Wood Chevrolet Denton. We understand your frustration with the wait time, communication, and the condition of your vehicle upon return. The team appreciates you bringing these issues to our attention, as we strive to provide better service. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2025

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Great service reps, Fast and on time, ,always well informed, priced right and excellent waiting area, More

by Bob R
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Service Time
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Recommend Dealer
Yes
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Jul 11, 2025

James Wood AutoPark responded

Thank you, Bob! We appreciate your feedback about the great service, timely assistance, and our comfortable waiting area at James Wood Chevrolet Denton. We’re glad to hear that you found our prices fair and our reps well-informed. We look forward to seeing you again for all your automotive needs. Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2025

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Employee Rating

It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. More

by richard777harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

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Jul 11, 2025

James Wood AutoPark responded

Thank you for your kind words, Richard! We're glad to hear that we could assist you in getting your battery replaced promptly. At James Wood Chevrolet Denton, we strive to provide quick service to keep our customers on the road. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 29, 2025

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Employee Rating

Kenneth, was very helpful in researching and getting me the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face More

by sarmstrong0826
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Wood

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Jun 30, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Kenneth was able to assist you in finding the best deal for your extended warranty and that Tim provided clear communication about the wait times in the service department. It's fantastic to know that you had such positive interactions with our team at James Wood Chevrolet Denton. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 24, 2025

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Employee Rating

Tim was awesome. Kept me informed and the work was exactly as I expected. Will definitely recommend Tim as a service advisor. More

by buffysaltzman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

James Wood AutoPark responded

Thank you for your wonderful review! I'm glad to hear Tim provided you with excellent service and kept you informed throughout the process. We appreciate your recommendation and look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

June 21, 2025

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Employee Rating

Excellent service! I was in and out quicker than scheduled! My advisor is the best! More

by SPADECRUISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Belew

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Jun 21, 2025

James Wood AutoPark responded

Thank you for the amazing feedback! We’re thrilled to hear that you received excellent service and that your advisor made your visit so efficient. We appreciate you choosing James Wood Chevrolet Denton and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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