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Tim Wilkins
Tim Wilkins at James Wood AutoPark

Tim Wilkins

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
284 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

26 yrs, 10 mos

4.8

284 Reviews

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284 Reviews of Tim Wilkins

October 06, 2025

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Employee Rating

Tim took care of me as usual, got me in and out quickly, tim kept me updated and even checked up on me from time to time. More

by MUYACK
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with excellent service at James Wood Chevrolet Denton. Keeping our customers updated and ensuring a quick experience is always a priority for us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 03, 2025

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Employee Rating

Fantastic experience. Tim was able to get me in and out problem. I couldn't ask for a better result to a chaotic day. More

by matthewcurrin
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Matthew! We're delighted to hear that you had a fantastic experience at James Wood Chevrolet Denton and that Tim was able to assist you efficiently. We strive to make every visit smooth and pleasant. Our team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2025

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Had to go back twice for the same issue! Have bought 7 vehicles from James Wood do not know about # 8. Being nice on this review as I believe the Service Manager is the problem with qualit More

by wburtontx
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

James Wood AutoPark responded

Thank you for sharing your experience. We understand your concerns about needing to return for the same issue and the impact that has on your confidence as a loyal James Wood AutoPark customer. We value your continued business and take your feedback seriously as we review our service quality. Our team is here to speak with you should you wish to continue the conversation. Your input is valued. Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2025

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Fast and quality service experience. The team is thorough and very communicative throughout the process. More

by scottcarman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Scott! We're thrilled to hear that you had a fast and quality service experience at James Wood Chevrolet Denton. Our team strives to be thorough and communicative, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2025

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Great dealership experience as always. Would highly recommend James Wood for your vehicle needs either buying or getting your vehicle serviced. More

by shooter2747
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 25, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Your recommendation means a lot to us! We look forward to assisting you with your vehicle needs again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2025

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The last time I took my Chevy in, their car wash caught my front license plate and bent it 90 degrees, pointing straight out in front of the vehicle. When I came in for my oil change, they admitted that th More

by jwt12613
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 17, 2025

James Wood AutoPark responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 09, 2025

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Great very easy process was a great experience overall highly recommend the experience was excellent More

by matthewcurrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Matthew! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2025

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Worst experience ever in more than 30 years of getting service at a GM dealer. Poor communication, slow service, and dirty waiting area. Will not go back. More

by nokelsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the communication, service speed, and cleanliness of the waiting area at James Wood Chevrolet Denton. Your feedback is essential as we strive to improve our services. We encourage you to reach out to us directly so we can address your concerns more thoroughly. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2025

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Employee Rating

Service was an ABSOLUTE JOKE -- Lied to and and Glad b4 we bought the Tahoe! will let all our coaches and players know More

by steve.kazor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 09, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us, Steve. We understand your frustration regarding the service you received when purchasing a Chevrolet Tahoe at James Wood Chevrolet Denton. We value your feedback and take such concerns seriously. Please consider reaching out to us directly so we can learn more about your experience and address your concerns. Your satisfaction is important to us, and we hope to earn your trust back. Sincerely, James Wood AutoPark Management | 940-591-9663

September 02, 2025

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Employee Rating

Came in for a window tint, Tim was able to show me examples of what the different shades would look like on my truck; I was in and out in just a few hours. More

by LESLIEJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

James Wood AutoPark responded

Thank you, Leslie! We're thrilled to hear that Tim was able to assist you with your window tint on your truck and that you had a quick and easy experience at James Wood Chevrolet Denton. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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