Dealership Experience
7 yrs, 1 mo
Industry Experience
27 yrs, 9 mos
350 Reviews
Write a Review350 Reviews of Tim Wilkins
August 01, 2025
All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. fast. The driver that carried me home was a great driver and very pleasant. More
Other Employees Tagged: Jarrett Abel, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams , Rachel Alvey, Jared Laska, Samantha Oliphant, Franklin Wood
August 01, 2025
Awesome experience for an unforeseen emergency so to speak when the A/C stopped working correctly. Tim Wilkins got right on it with his knowledge, professionalism, courtesy, customer service, and updat speak when the A/C stopped working correctly. Tim Wilkins got right on it with his knowledge, professionalism, courtesy, customer service, and updating us when the job was completed. Left it late in the afternoon and it was repaired and ready by noon the next day. This showed the tremendous effort and commitment by the Service Department and Mechanics. Highly recommend them for repairs needed. More
Other Employees Tagged: Jason Gattenby, Greg Spurgeon
July 11, 2025
Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating. More
Other Employees Tagged: Gavynn Norris
July 09, 2025
It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. But fortunately, they squeezed me in to replace it that morning after I got it started. More
Other Employees Tagged: Gavynn Norris
June 29, 2025
Kenneth, was very helpful in researching and getting me the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face with service on my car. Fortunately, they were able to get me back in my car in a much shorter timeframe. I have always had very professional interaction and service from James Wood employees. More
Other Employees Tagged: Kenneth Wood
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