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Tim Wilkins

Overview Reviews (318) Inventory (498)

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Tim Wilkins

Tim Wilkins | Page 10

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

318 Reviews

Overview Reviews (318) Inventory (498)

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 4 mos

4.8

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Tim Wilkins

April 07, 2025

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Employee Rating

Was very good service,Tim has a very well service advisor. The wait time wasn't bad. advisor. The wait time wasn't bad. More

by moe_samara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 15, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review. Moe! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Tim provided you with excellent service. We strive to keep wait times reasonable and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2025

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Employee Rating

Tim got done again! Blew a tire, thank god for run flats. Pulled in, got a new tire and alignment done. Blew a tire, thank god for run flats. Pulled in, got a new tire and alignment done. More

by matt17taylor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2025 -

Tom Clark Auto Park responded

Thank you, Matt, for your wonderful review! We’re glad to hear that you were able to get a new tire and an alignment done quickly at James Wood Chevrolet Denton. It's great that your run flats saved the day! We appreciate your trust in us for your tire needs and look forward to assisting you again in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

April 02, 2025

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Employee Rating

Brought my truck in for an oil change and tire rotation. They did a excellent job and got me fast. They did a excellent job and got me fast. More

by lhot13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with your truck's oil change and tire rotation at James Wood Chevrolet Denton. Our team strives to provide efficient service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 27, 2025

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Great quick friendly service. I’ve been coming here for years and never been disappointed. Thanks I’ve been coming here for years and never been disappointed. Thanks More

by redzona4220

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Belew

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Mar 29, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the quick and friendly service at James Wood Chevrolet Denton. Your continued loyalty means a lot to us! We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

Great service and Tim is always a pleasure to work with. Would recommend to a friend. Would recommend to a friend. More

by C21MEISTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words about James Wood Chevrolet Denton! We’re thrilled to hear that you had a great experience and enjoyed working with Tim. Your recommendation means a lot to us. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

I scheduled the appointment online using their service coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended sever coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended several add ons. Two of them were air filters. I just replaced one of them so I asked why they recommended a replacement. They said it was due to mileage. I asked to see a picture of the filters to determine if they actually needed replacement and I never received a response. When they told me it was ready, the bill was higher than expected because they added a tire rotation. I told them I didn’t ask for it. They called the service manager over and he told me I scheduled it online. I told him the coupon didn’t include it. He muttered under his breath “yes it did” and told the cashier to take it off my bill. I didn’t like being accused of stealing services. When he came out to the vehicle when I drove up, I told him I was there for oil change. He never confirmed if anything else was going to be done to my vehicle. It was a bad appointment overall. More

by DN

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jared Laska

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Mar 26, 2025 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that your recent visit to James Wood Chevrolet Denton did not meet your expectations, and we appreciate your feedback. We aim for transparency and clarity in our services, and we encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we appreciate your input. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

Mar 26, 2025 -

Tom Clark Auto Park responded

Im sorry you had a bad experience. Can I have your name and number so I can look into your case further? Thank you.

Mar 26, 2025 -

DN responded

Dana Newland 9403909807

March 16, 2025

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Employee Rating

Super fast, Tim always makes it easy! Dropped my car off for oil change and picked it up shortly after! Dropped my car off for oil change and picked it up shortly after! More

by matt17taylor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with a fast and easy experience at James Wood Chevrolet Denton for your oil change. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Great but i gad to buy siverado elsewhere james wood could not help with truck could not help with truck More

by ricksterwayne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 12, 2025 -

Tom Clark Auto Park responded

Thank you for your feedback. While we understand you had to purchase your Silverado elsewhere, we truly appreciate your consideration of James Wood Chevrolet Denton. If you have any future needs, please don't hesitate to reach out, and we'll do our best to assist you. We hope to see you again! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Appointment was easy to make, I waited for my car and it was completed right when my advisor said it would be was completed right when my advisor said it would be More

by winkleyjim

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that your appointment at James Wood Chevrolet Denton was easy to make and that your service was completed on time. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 04, 2025

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Employee Rating

WOODS CHEVROLET IS THE BEST. I HANDS FOR TIM WILSON SERVICE DEPT. I'VE BEEN WITH WOODS FOR 8 YEARS. I HANDS FOR TIM WILSON SERVICE DEPT. I'VE BEEN WITH WOODS FOR 8 YEARS. More

by JOEWDRAPER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We are thrilled to hear that you consider James Wood Chevrolet Denton to be the best. It's fantastic to know that Tim in our service department has been able to provide you with exceptional service during your 8 years with us. We appreciate your continued trust and look forward to serving you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

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