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Tim Wilkins

Overview Reviews (355) Inventory (296)

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Tim Wilkins

Tim Wilkins | Page 11

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

355 Reviews

Overview Reviews (355) Inventory (296)

Dealership Experience

7 yrs, 2 mos

Industry Experience

27 yrs, 10 mos

4.8

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Tim Wilkins

July 12, 2025

Dealership Rating

Employee Rating

Tim was very courteous and helpful and kept me informed of the status of my vehicle. Thank you for a great experience. of the status of my vehicle. Thank you for a great experience. More

by BOXERCOWGIRL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 13, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with courteous and helpful service during your experience at James Wood Chevrolet Denton. Keeping our customers informed is important to us, and we're glad you had a great experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 11, 2025

Dealership Rating

Employee Rating

Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating. More

by ANIMESHPRABHAKAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gavynn Norris

Jul 12, 2025 -

Tom Clark Auto Park responded

Animesh, thank you for your feedback regarding your recent experience with your 2024 Chevrolet Traverse at James Wood Chevrolet Denton. We understand your frustration with the wait time, communication, and the condition of your vehicle upon return. The team appreciates you bringing these issues to our attention, as we strive to provide better service. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2025

Dealership Rating

Employee Rating

Great service reps, Fast and on time, ,always well informed, priced right and excellent waiting area, informed, priced right and excellent waiting area, More

by Bob R

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 11, 2025 -

Tom Clark Auto Park responded

Thank you, Bob! We appreciate your feedback about the great service, timely assistance, and our comfortable waiting area at James Wood Chevrolet Denton. We’re glad to hear that you found our prices fair and our reps well-informed. We look forward to seeing you again for all your automotive needs. Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2025

Dealership Rating

Employee Rating

It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. But fortunately, they squeezed me in to replace it that morning after I got it started. More

by richard777harris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gavynn Norris

Jul 11, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words, Richard! We're glad to hear that we could assist you in getting your battery replaced promptly. At James Wood Chevrolet Denton, we strive to provide quick service to keep our customers on the road. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 29, 2025

Dealership Rating

Employee Rating

Kenneth, was very helpful in researching and getting me the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face with service on my car. Fortunately, they were able to get me back in my car in a much shorter timeframe. I have always had very professional interaction and service from James Wood employees. More

by sarmstrong0826

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Wood

Jun 30, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Kenneth was able to assist you in finding the best deal for your extended warranty and that Tim provided clear communication about the wait times in the service department. It's fantastic to know that you had such positive interactions with our team at James Wood Chevrolet Denton. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 24, 2025

Dealership Rating

Employee Rating

Tim was awesome. Kept me informed and the work was exactly as I expected. Will definitely recommend Tim as a service advisor. Kept me informed and the work was exactly as I expected. Will definitely recommend Tim as a service advisor. More

by buffysaltzman2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 25, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! I'm glad to hear Tim provided you with excellent service and kept you informed throughout the process. We appreciate your recommendation and look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

June 21, 2025

Dealership Rating

Employee Rating

Excellent service! I was in and out quicker than scheduled! My advisor is the best! I was in and out quicker than scheduled! My advisor is the best! More

by SPADECRUISER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Belew

Jun 21, 2025 -

Tom Clark Auto Park responded

Thank you for the amazing feedback! We’re thrilled to hear that you received excellent service and that your advisor made your visit so efficient. We appreciate you choosing James Wood Chevrolet Denton and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 20, 2025

Dealership Rating

Employee Rating

The overall experience was phenomenal. Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also all of the advisors have been great and always helped while being very kind. Recommend to all of my friends and family to do business with James Wood More

by floresbrandon25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roger Musgrove, Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew, Robert Cook, Jonatan Camunez , Jared Laska, Samantha Oliphant

Jun 21, 2025 -

Tom Clark Auto Park responded

Thank you, Brandon, for your fantastic review! We're thrilled to hear that you had a phenomenal experience at James Wood Chevrolet Denton. It's great to know that Edwin and our technician provided you with timely and effective service. We truly appreciate your recommendation to your friends and family, and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 04, 2025

Dealership Rating

Employee Rating

Easy in & out always! Rates are competitive & service always completed well with no xx trying to sell stuff that doesn’t need to be done! Rates are competitive & service always completed well with no xx trying to sell stuff that doesn’t need to be done! More

by jeriharwell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 05, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words, Jeri! We’re thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. Our team strives to provide competitive rates and quality service without unnecessary upselling. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

May 29, 2025

Dealership Rating

Employee Rating

Had to make a return trip because the ordered part was misplaced. Otherwise good experience misplaced. Otherwise good experience More

by GIL83WAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 02, 2025 -

Tom Clark Auto Park responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at James Wood Chevrolet Denton. I understand that having to make a return trip due to the misplaced part was inconvenient, but I'm glad your overall experience was good. If you have any further concerns or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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