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Tim Wilkins

Overview Reviews (355) Inventory (296)

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Tim Wilkins

Tim Wilkins | Page 14

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

355 Reviews

Overview Reviews (355) Inventory (296)

Dealership Experience

7 yrs, 2 mos

Industry Experience

27 yrs, 10 mos

4.8

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Tim Wilkins

March 27, 2025

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Employee Rating

Great quick friendly service. I’ve been coming here for years and never been disappointed. Thanks I’ve been coming here for years and never been disappointed. Thanks More

by redzona4220

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Belew

Mar 29, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the quick and friendly service at James Wood Chevrolet Denton. Your continued loyalty means a lot to us! We look forward to seeing you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

Great service and Tim is always a pleasure to work with. Would recommend to a friend. Would recommend to a friend. More

by C21MEISTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 25, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words about James Wood Chevrolet Denton! We’re thrilled to hear that you had a great experience and enjoyed working with Tim. Your recommendation means a lot to us. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

I scheduled the appointment online using their service coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended sever coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended several add ons. Two of them were air filters. I just replaced one of them so I asked why they recommended a replacement. They said it was due to mileage. I asked to see a picture of the filters to determine if they actually needed replacement and I never received a response. When they told me it was ready, the bill was higher than expected because they added a tire rotation. I told them I didn’t ask for it. They called the service manager over and he told me I scheduled it online. I told him the coupon didn’t include it. He muttered under his breath “yes it did” and told the cashier to take it off my bill. I didn’t like being accused of stealing services. When he came out to the vehicle when I drove up, I told him I was there for oil change. He never confirmed if anything else was going to be done to my vehicle. It was a bad appointment overall. More

by DN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jared Laska

Mar 26, 2025 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that your recent visit to James Wood Chevrolet Denton did not meet your expectations, and we appreciate your feedback. We aim for transparency and clarity in our services, and we encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we appreciate your input. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2025

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Employee Rating

Super fast, Tim always makes it easy! Dropped my car off for oil change and picked it up shortly after! Dropped my car off for oil change and picked it up shortly after! More

by matt17taylor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 18, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with a fast and easy experience at James Wood Chevrolet Denton for your oil change. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Great but i gad to buy siverado elsewhere james wood could not help with truck could not help with truck More

by ricksterwayne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 12, 2025 -

Tom Clark Auto Park responded

Thank you for your feedback. While we understand you had to purchase your Silverado elsewhere, we truly appreciate your consideration of James Wood Chevrolet Denton. If you have any future needs, please don't hesitate to reach out, and we'll do our best to assist you. We hope to see you again! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Appointment was easy to make, I waited for my car and it was completed right when my advisor said it would be was completed right when my advisor said it would be More

by winkleyjim

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 11, 2025 -

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that your appointment at James Wood Chevrolet Denton was easy to make and that your service was completed on time. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 04, 2025

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Employee Rating

WOODS CHEVROLET IS THE BEST. I HANDS FOR TIM WILSON SERVICE DEPT. I'VE BEEN WITH WOODS FOR 8 YEARS. I HANDS FOR TIM WILSON SERVICE DEPT. I'VE BEEN WITH WOODS FOR 8 YEARS. More

by JOEWDRAPER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 05, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We are thrilled to hear that you consider James Wood Chevrolet Denton to be the best. It's fantastic to know that Tim in our service department has been able to provide you with exceptional service during your 8 years with us. We appreciate your continued trust and look forward to serving you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

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Employee Rating

Always great service at this dealership. They got me in and out in a timely manner They got me in and out in a timely manner More

by DEEWOOD100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 03, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service from James Wood Chevrolet Denton and that we've taken great care of both you and your vehicles. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

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Employee Rating

Service is everything to me after I buy a new truck. Glad to of met Tim Wilkins my service advisor. He got me in and out and kept me informed to what was going on during my last visit. Could not have Glad to of met Tim Wilkins my service advisor. He got me in and out and kept me informed to what was going on during my last visit. Could not have asked for better service. Thanks Tim. More

by stevekozubek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 03, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with exceptional service during your visit to James Wood Chevrolet Denton. It's great to know that you felt informed and well taken care of while getting your new truck serviced. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Dealership Rating

Employee Rating

Tim is the service rep that I have dealt with since I purchased my truck. He is always very professional, friendly, and keeps you informed. He has always been great! Thanks Jason purchased my truck. He is always very professional, friendly, and keeps you informed. He has always been great! Thanks Jason More

by jwjrope9238

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jagger McCarty, Robert Cook

Feb 28, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Tim at James Wood Chevrolet Denton. Our team takes pride in providing professional and friendly service, and it's great to know that Tim has been able to keep you informed during your visits. We appreciate your support and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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