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Tim Wilkins
Tim Wilkins at James Wood AutoPark

Tim Wilkins

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
279 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

4.8

279 Reviews

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279 Reviews of Tim Wilkins

September 15, 2025

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Employee Rating

The last time I took my Chevy in, their car wash caught my front license plate and bent it 90 degrees, pointing straight out in front of the vehicle. When I came in for my oil change, they admitted that th More

by jwt12613
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Workmanship
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Recommend Dealer
No
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Sep 17, 2025

James Wood AutoPark responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 09, 2025

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Employee Rating

Great very easy process was a great experience overall highly recommend the experience was excellent More

by matthewcurrin
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Workmanship
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Recommend Dealer
Yes
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Sep 10, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Matthew! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2025

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Worst experience ever in more than 30 years of getting service at a GM dealer. Poor communication, slow service, and dirty waiting area. Will not go back. More

by nokelsk
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the communication, service speed, and cleanliness of the waiting area at James Wood Chevrolet Denton. Your feedback is essential as we strive to improve our services. We encourage you to reach out to us directly so we can address your concerns more thoroughly. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2025

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Service was an ABSOLUTE JOKE -- Lied to and and Glad b4 we bought the Tahoe! will let all our coaches and players know More

by steve.kazor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us, Steve. We understand your frustration regarding the service you received when purchasing a Chevrolet Tahoe at James Wood Chevrolet Denton. We value your feedback and take such concerns seriously. Please consider reaching out to us directly so we can learn more about your experience and address your concerns. Your satisfaction is important to us, and we hope to earn your trust back. Sincerely, James Wood AutoPark Management | 940-591-9663

September 02, 2025

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Came in for a window tint, Tim was able to show me examples of what the different shades would look like on my truck; I was in and out in just a few hours. More

by LESLIEJ
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

James Wood AutoPark responded

Thank you, Leslie! We're thrilled to hear that Tim was able to assist you with your window tint on your truck and that you had a quick and easy experience at James Wood Chevrolet Denton. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 24, 2025

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It was a good experience. Had my Acadia serviced and went in and they took care of it in a timely manner. Great customer service. More

by jmreyes8423
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

James Wood AutoPark responded

Thank you for your feedback, JM! We appreciate you choosing James Wood Chevrolet Denton for your GMC Acadia service. It's wonderful to hear that you had a good experience and that our team provided timely service and great customer care. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 23, 2025

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Employee Rating

Great experience Tim W. Is the best for all my service needs! Great to always see a familiar face upon the visits. More

by haaland.m
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

James Wood AutoPark responded

Thank you, Haaland! We appreciate your feedback and are happy to hear you had a great experience at James Wood Chevrolet Denton. It's always a pleasure to see familiar faces, and we're glad Tim could assist you with your service needs. We look forward to your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2025

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Employee Rating

Tim was outstanding with the service on my truck. Very professional and knowledgeable. Helped with a complimentary ride to and from work. Highly recommend. More

by cvenuso80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

James Wood AutoPark responded

Thank you so much for your wonderful review! We're glad to hear that Tim provided you outstanding service for your truck and that you appreciated the complimentary ride. Your recommendation means a lot to us. We look forward to seeing you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2025

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Employee Rating

Quick and friendly service. They were able to identify the issue and get it fixed quickly so we could get on our way. More

by hannah_jane_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced quick and friendly service at James Wood Chevrolet Denton. It’s great to know our team was able to identify and resolve your issue efficiently. We appreciate your support and look forward to assisting you again in the future! Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2025

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Employee Rating

Tim Wilkins does an excellent job, and is very easy to work with. My truck in is good hands at James Wood Service More

by JIM.SEEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 17, 2025

James Wood AutoPark responded

Thank you for your kind words, Jim! We’re thrilled to hear that you had a great experience with Tim and that you feel your truck is in good hands at James Wood Chevrolet Denton. We appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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