Tim Wilkins | Page 27

Tim exceeded my expectation with a quick repair on my 4x4 Sierra SLT. The transmission department had a huge backlog but he found time to get me in. I am very grateful. Sierra SLT. The transmission department had a huge backlog but he found time to get me in. I am very grateful. More

by JIM.SEEDS Verified Customer Verified Customer

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Tim and team took care of business and cars came out looking really great… thankd looking really great… thankd More

by dale.jenkins62 Verified Customer Verified Customer

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They are always able to help me out when I need help. This Tim it was just a tire balance. This Tim it was just a tire balance. More

by PHOTOGREG Verified Customer Verified Customer

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Had a part that requiring replacing from the recent steering wheel retrofit. Contacted Tim Wilkins (Service Advisor) asked he make sure part was inhouse, which he did. I made an appointment for first t steering wheel retrofit. Contacted Tim Wilkins (Service Advisor) asked he make sure part was inhouse, which he did. I made an appointment for first thing on the day of my appointment. I arrived at dealership, Tim checked me in he had Technician get to my issue immediately. I was in and out of service within about 20 minutes. More

by JMGORDON_DALLAS Verified Customer Verified Customer

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Service dept completed service in less time than estimated by service advisor. All the staff was polite and kind. estimated by service advisor. All the staff was polite and kind. More

by JKHOGEL Verified Customer Verified Customer

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We have always had a great experience with James Wood. From service, to maintenance, body shop, after market services. They are always professional, great communication, timely, and efficient. From service, to maintenance, body shop, after market services. They are always professional, great communication, timely, and efficient. More

by JENNIFER.CAHAK Verified Customer Verified Customer

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Samantha was the sales person who worked with me on the purchase of my 2023 Silverado when I bought it. She helped me when I needed warranty repair and introduced me to Tim in service to get me checked in purchase of my 2023 Silverado when I bought it. She helped me when I needed warranty repair and introduced me to Tim in service to get me checked in and when my truck was waiting on the parts Samantha was able to get me a loaner vehicle.when she moved to the service department I started working with her on my service needs. Tim was able to get me checked in while Samantha was busy helping another customer. So I was able to get in and out . Thank you More

by krukedj Verified Customer Verified Customer

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Easy to get scheduled for an oil change. Appointment went smoothly with no problems. Thanks Appointment went smoothly with no problems. Thanks More

by stevehbarnes58 Verified Customer Verified Customer

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I always get awesome service at James Wood. Taylor was very helpful and answered all my questions. Taylor was very helpful and answered all my questions. More

by awarzwick Verified Customer Verified Customer

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Tim Wilkins scheduled the appointment for service to replace my engine mounts. He is extremely knowledgeable with everything automotive! He is personable, professional and an asset to this dealership. replace my engine mounts. He is extremely knowledgeable with everything automotive! He is personable, professional and an asset to this dealership. He was also very accommodating with sending someone to pick me up so I could pick up my truck. More

by KAYMAMAKAY Verified Customer Verified Customer

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