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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 27

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
339 Reviews

Dealership Experience

7 yrs

Industry Experience

27 yrs, 8 mos

4.8

339 Reviews

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339 Reviews of Tim Wilkins

March 15, 2024

Dealership Rating
Employee Rating

Service experience was good, but I thought the price for the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this More

by SECRETHELPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Tom Clark Auto Park responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, James Wood AutoPark Management | 940-591-9663

March 14, 2024

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Employee Rating

Tim Wilkins was fantastic! Whole service department is excellent and very helpful and friendly staff. More

by Phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department, Phillip. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

March 12, 2024

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Employee Rating

Tim was great on check in. People were professional and friendly, waiting area was comfortable More

by sandra_miller77
Recommend Dealer
Yes
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Mar 15, 2024

Tom Clark Auto Park responded

Thanks for your awesome review, Sandra! We're very happy to hear that Tim was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

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Employee Rating

I love James Wood AutoPark, however this last appointment for my oil change, they didn't show record of. Even though I rescheduled it for 5 days after the original appointment. Then after paying & finishin More

by THAD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. At James Wood AutoPark, we strive to provide complete satisfaction for every experience and are disappointed to hear that this visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

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Employee Rating

Setting up the appointment was quick and easy. Staff was welcoming and helpful. Work was done in a timely manner. More

by marvanh3905
Workmanship
Service Time
Recommend Dealer
Yes
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Mar 12, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 07, 2024

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Employee Rating

The g m c dealership was clean and quick. Great service all around. Fifteen words! More

by TODD.PAGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska, Samantha Oliphant

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Mar 08, 2024

Tom Clark Auto Park responded

We can’t thank you enough for writing this awesome review for our dealership, Todd! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2024

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Employee Rating

Great Service Experience, got my truck fix in the same day, got all my concerns fix right More

by hidalgoj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Tom Clark Auto Park responded

Thank you for putting your trust in James Wood AutoPark! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2024

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Employee Rating

Everyone was friendly and kept me in the loop of when my vehicle would be ready. More

by nancy7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Mar 01, 2024

Tom Clark Auto Park responded

Thanks for the kudos, Nancy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2024

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Employee Rating

The James Wood service was typical-Excellent and timely. Was able to get the service I needed very quickly and Tim Wilkins got it done rapidly. More

by RSTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Capestany

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Feb 29, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

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Employee Rating

Good work in a very timely fashion with great customer service. Tim was very good. More

by chase_c86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Tom Clark Auto Park responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Tim and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, James Wood AutoPark Management | 940-591-9663

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