"Knowledgeable and will work with you"
Tim was a pleasure to work with, very relaxed. Listened well and answered all the questions I had in detail. Stepped through the vehicle in detail, leaving nothing unturned. Overall fairly easy sale!
"Outstanding people from sales staff to finance and mgmt!!!"
I recently purchased a 2019 Ram 1500 from Tim Deinlein of Heritage in Owings Mills. Being from out of state, it was critically important to have all the ducks in a row before I flew up to pick up my vehicle. From Tim to his sales manager, Tony, to the finance managers, Tony Hart and Jared, it was a completely seamless process. I arrived at the dealership at 7:00 PM and was driving off the lot by 8:00. The price I was quoted was the price I paid upon arrival. I highly recommend dealing with Heritage of Owings Mills. They are solid individuals.
"Tim and the entire staff were phenomenal. They went above..."
Tim and the entire staff were phenomenal. They went above and beyond what was expected. I will be recommending them to my friends and family.
"Ended Our Chat"
- John Smith
I was chatting with Mr. Tim asking about a vehicle. He ended the chat purposefully. It was not very professional of him. How can he expect to get business if he does not treat his customers well.
"Horrible service experience "
Terrible. We had our car towed there on a Sunday. We are suspecting a dead battery. It’s now Thursday and they still haven’t even just looked at it to xxxxx the issue. We have had to call them every day and each day is a different story for why they haven’t looked at it yet. We’ve purchased 2 vehicles from this company and I can now safely say we will no longer be a repeat customer. Feeling like they lost interest in us as a person the minute we made the purchase.
- Daniel lee
Had a great car buying experience with exceptional friendly staff. Ask for Tim Deinlein! I would recommend to other friends and family and would definitely return
Very nice people to work with, they know real good the job. The dedication to serve the customer is their top priority. Yes I highly recommend this dealer.
"Very knowledgeable "
Just started thinking about a new car purchase and going over some different options. Tim was Great! Very knowledgeable and friendly. Will definitely be coming back.
I fully expected problems when buying my first car, but with Tim, all my worries were put to rest. He clearly explained everything on my car and helped me decide what I really want out of a car. I would recommend Tim to anyone looking for a new car.
"Getting information Review "
I have just begun looking at used cars
I own a Toyota Rav 4 and it is s 2005 so I will be purchasing another car in the next 6 months