Timothy O'Connor
Timothy O'Connor at Suburban Ford of Sterling Heights

Timothy O'Connor | Page 3

General Sales Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

3.7
41 Reviews
3.7

41 Reviews

Write a Review

Dealership Experience

15 yrs

Industry Experience

19 yrs

Languages Spoken

English English

41 Reviews of Timothy O'Connor

July 16, 2018

Dealership Rating
Employee Rating

A Mile Long Suburban ford Suburban Ford left me feeling happy and at home!! Chelsea and The finance manager went a mile long to assist me in getting my car ..!! They both w More

by Lisa64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III, Paige DeFour , Jeff Bartlett, Chelsea Comstock, Mike Larose, Tom Macpherson

Jul 27, 2018

Suburban Ford of Sterling Heights responded

Lisa, thanks for the great review! We are happy that we can help!

Jul 27, 2018

Suburban Ford of Sterling Heights responded

Harry, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

December 17, 2017

Dealership Rating
Employee Rating

Superb service before & after. It was a real pleasure dealing with Timothy O'Connor and Alex Arnold. As a single, elderly woman it can be overwhelming to purchase a car (the last t More

by rwing135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Arnold, Tom Macpherson, Michael Tear

Jan 07, 2018

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

June 06, 2017

Dealership Rating
Employee Rating

Simply the BEST !! We couldn't be more happy with our NEW F-150, Thanks to Tim O'Connor and his team the purchase process couldn't have been more smooth, he took care of More

by Steve"R1"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Langlois

Jun 12, 2017

Suburban Ford of Sterling Heights responded

Steve, congratulations on the new F-150! We are glad to hear that you had an outstanding experience with Tim shopping for your new vehicle. We hope to serve you again in the future!

May 15, 2017

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Employee Rating

Pleased Customer! My experience at Suburban was excellent. I am the type to be suspicious of sales people of any kind, but Tim was very friendly, helpful, and honest! H More

by Leijona827
Recommend Dealer
Yes
May 29, 2017

Suburban Ford of Sterling Heights responded

Thanks! We hope to have the pleasure of serving you again soon!

May 01, 2017

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Employee Rating

The best Never had a bad experience with them. They go out of their way to make sure I was happy with my purchase Thank you very much for your attention to det More

by Toc2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III, Dana Jankowski, Eric Wiederhold, Brian Kellie, Jordan Watson , Tom Macpherson, Corina Odoerfer

Jun 14, 2017

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us!

May 01, 2017

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Employee Rating

Great Service I had an amazing experience with Suburban Ford, Tim and Brad were very helpful! They knew what my needs were and helped me when nobody else could. I w More

by Shannon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2017

Suburban Ford of Sterling Heights responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

February 03, 2017

Dealership Rating
Employee Rating

Great Customer Serice After doing some research I decided to purchase or lease a new Ford Escape. I went to Suburban Ford because it was the closest dealership to my home. More

by Connie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Klein , Daniela Ilijevski, JR Peterson

Feb 07, 2017

Suburban Ford of Sterling Heights responded

Connie, thank you for taking the time to give us positive feedback. Quality and customer service is always our number one priority, and we’re happy to hear that Brad, Tim, Daniela, and JR exceeded your expectations. Thank you again for choosing us, and congratulations on the new Ford Escape!

January 19, 2017

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Employee Rating

Fantastic! So quick and easy!! I was home on leave and needed a new car. I spend two days at a small dealership near my home because it was close, I didn't get anything done in thos More

by Madeline.Wiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Suburban Ford of Sterling Heights responded

Madeline, we always appreciate positive feedback and we are happy to hear Tim met all of your car shopping needs when you purchased your new Ford Fusion. We look forward to servicing your vehicle and helping you out with the next one!

Jan 20, 2017

Suburban Ford of Sterling Heights responded

Madeline, we always appreciate positive feedback and we are happy to hear Tim met all of your car shopping needs when you purchased your new Ford Fusion. We look forward to servicing your vehicle and helping you out with the next one!

August 31, 2016

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Employee Rating

Tim is the guy to see, hands down I've purchased and leased multiple vehicles from Tim...every time he made the process enjoyable! (whats more fun than getting a new car?). I've also More

by cjkiewicz
Customer Service
Recommend Dealer
Yes
Sep 01, 2016

Suburban Ford of Sterling Heights responded

Thank you for your feedback and continued business! We are so happy to hear that your experiences with Tim have been nothing but great. We strive to have the best customer service and we are pleased with the fact that he has provided that to you. We hope you continue to love your new and we can't wait to work with you again!

June 01, 2016

Dealership Rating
Employee Rating

Tim made the car buying process enjoyable. As a first time lessee, Tim O'Connor made the whole process comfortable, easy, and fast. I received e-mail responses within 5 minutes, everything was More

by fordforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2016

Suburban Ford of Sterling Heights responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your first new lease! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

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