Tina Dickenson | Page 14
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
344 Reviews
Write a Review344 Reviews of Tina Dickenson
July 11, 2025
quick and kind service! they got me in and out. wonderful experience for an oil change they got me in and out. wonderful experience for an oil change More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
July 10, 2025
Outstanding service, very quick and easy. Always will come here to get all items done Always will come here to get all items done More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
July 10, 2025
We always use you guys and never had an issue. For some reason this van had back ordered parts for 2 months but we were able to buy online in 2 days and deliver to u for repair. After repair a da For some reason this van had back ordered parts for 2 months but we were able to buy online in 2 days and deliver to u for repair. After repair a day later we noticed no coolant in the engine and had to fill ourselves today. We are hoping nothing breaks due to this but will be watching it closely. Hence the 3 stars not 5 More
Other Employees Tagged: Sam Vanderslice , Katie Vanostrand
July 05, 2025
Been in 3 times to get a door lock fixed (warranty). Finally got it fixed, but the door lock was put in improperly. While the passive system now works, the physical locking of the vehicle from inside i Finally got it fixed, but the door lock was put in improperly. While the passive system now works, the physical locking of the vehicle from inside is inop. Called 4+ times, no response. Can someone please help? I spent $40 on a rental car last time, would like to avoid it this time. More
Other Employees Tagged: Sam Vanderslice
July 04, 2025
I have Mopar prepaid oil changes and while the initial service attendant provided a near $0 balance based on this, when picked up I was charged for the price of an oil change because it did not show me ha service attendant provided a near $0 balance based on this, when picked up I was charged for the price of an oil change because it did not show me having any prepaid oil changes left. A few days later I called Mopar and I still have prepaid oil changes, so not sure where the disconnect is. No issues other than this, which is the reason for 3 stars. More
July 03, 2025
Customer service and communication could be greatly improved. Work was completed to satisfaction however we were not notified when it was completed like we were told we would be. I got a text the follo improved. Work was completed to satisfaction however we were not notified when it was completed like we were told we would be. I got a text the following day stating that work on my vehicle was “now” complete. More
July 03, 2025
Always get great service from everyone here. They are the best in the area no doubt. They are the best in the area no doubt. More
Other Employees Tagged: Cameron Shaw

