Tina Dickenson | Page 25

Would have been five stars if they answered phone calls and called you back in a timely manner. Other than that once you are there customer service is great. and called you back in a timely manner. Other than that once you are there customer service is great. More

by Carlynn Boone Verified Customer Verified Customer

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Efficient great communication addressed all my issues min timely manner Polite and courteous Would definitely recommend timely manner Polite and courteous Would definitely recommend More

by janandkelly Verified Customer Verified Customer

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The service was excellent. Turnaround time was great. Every associate was very helpful and nice. Turnaround time was great. Every associate was very helpful and nice. More

by mso2127 Verified Customer Verified Customer

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All of my questions and concerns were handled with the upmost professionalism. I am satisfied. upmost professionalism. I am satisfied. More

by FUTRPGA Verified Customer Verified Customer

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Tina is absolutely incredible! When I had car trouble and dropped in unexpectedly, she went above and beyond. She immediately paused what she was doing, found a technician to read When I had car trouble and dropped in unexpectedly, she went above and beyond. She immediately paused what she was doing, found a technician to read the codes on the spot, and even secured a loaner vehicle for me—all without an appointment, even though the team was extremely busy. I’m forever grateful to Tina and the entire Southern Automotive Team for their exceptional support! More

by john.hopkins3 Verified Customer Verified Customer

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Professional, clean and efficient. The waiting area was convenient and the upgrade to it has a nice ambiance. The waiting area was convenient and the upgrade to it has a nice ambiance. More

by rosie Verified Customer Verified Customer

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A big part of my decision to stick with Southern is Tina Dickerson in Service. She’s a rockstar! Dickerson in Service. She’s a rockstar! More

by Obxtom Verified Customer Verified Customer

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They always go one step beyond to makes sure I am satisfied. But the survey thing is a bit much. satisfied. But the survey thing is a bit much. More

by GARYCRA Verified Customer Verified Customer

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I brought my car there for a recall, then a fault in the transmission and a 4 wheel service light. I payed $200 for a full diagnostic of what was happening. After 5 DAYS where they let me without my car, th transmission and a 4 wheel service light. I payed $200 for a full diagnostic of what was happening. After 5 DAYS where they let me without my car, they came back telling me the speed sensors in the transmission were bad and «  maybe » the control module also. Even if these 2 parts are external to the transmission, they gave me a cote to change the transmission completely for more than $10000 saying that when it start to be bad it’s better to change everything. By the way even if the car is 140000 miles, what they didn’t know is that the transmission was rebuilt less than 5000 miles ago. For the diagnostic, my ODB READER would have give me the same for cheaper. For the choking and not justify cote they provided, I prefer to a add nothing to this. I will go somewhere else next time. By the way I want to buy a new truck to change my old one, I don’t know which one I will buy but I already know it won’t be a RAM 1500. More

by amylugand Verified Customer Verified Customer

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The personal that I interacted with were very courteous and professional and answered all my questions with a smile and professional and answered all my questions with a smile More

by PAULPATTY08 Verified Customer Verified Customer

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