Tina Robert
Tina Robert at Southern Kia Virginia Beach

Tina Robert | Page 5

Service and Parts Director

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.2
72 Reviews
4.2

72 Reviews

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72 Reviews of Tina Robert

April 19, 2024

Dealership Rating
Employee Rating

The service was so slow and they never communicated with us at all. Our car has been in the shop for over 5 weeks and is still there. I will never buy a kia again from this location. More

by JASONWINN7629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

November 23, 2023

Dealership Rating
Employee Rating

I had a great experience with your team. I will be back for car services in the future. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2023

Dealership Rating
Employee Rating

I like Kia and would keep going back. The dealership is very friendly and professional. More

by AROSE4UAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2023

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Employee Rating

My car came back from the recall full of issues, I have called and was told I would have to pay 199 to get it checked when my car went in perfect and came out full of problems. Definitely a terrible experi More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Scott Easton , Delisa Alvis

Oct 31, 2023

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 26, 2023

Dealership Rating
Employee Rating

My particular dealership I like them. Everybody is so nice every time I've ever been in there. They really do try to accommodate me. When I need to come in to have my oil changed to stay. More

by Mkcarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Scott Easton , Delisa Alvis

October 24, 2023

Dealership Rating
Employee Rating

I feel everyone have a helpful attitude when I arrive for my appointment. Good customer service. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Scott Easton , Delisa Alvis

Oct 24, 2023

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2023

Dealership Rating
Employee Rating

Always helpful and very prompt and courteous. Keeps you informed about the process throughout the service More

by BRADYRULZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Easton

Oct 24, 2023

Southern Kia Virginia Beach responded

Great to have you back with us again, Brian!

October 22, 2023

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Employee Rating

Service was good. They could not tell me why my Telluride sensors make my car beak at the toll booth...concerning More

by CJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Scott Easton , Delisa Alvis

Oct 23, 2023

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 22, 2023

Dealership Rating
Employee Rating

Very responsive and attentive to my needs and requests. A most professional staff always pleasant and helpful. And take great care of my Niro. Which I love! More

by MSVOLK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 21, 2023

Dealership Rating
Employee Rating

They replaced my alternator but now my car rattles loudly every time I start it, it doesn't shift gears properly, and they didn't even finish covering my battery compartment. Highly disappointing with how mu More

by QA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2023

Southern Kia Virginia Beach responded

"QA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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