342 Reviews
Write a Review342 Reviews of Todd Ackley
February 04, 2024
Subaru Surprise is the best. I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and co I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and could not be happier. Alex was patient and thorough and I highly recommend him in the Sales Department. It is important for a great dealership to have both departments with great strength and Surprise Subaru definitely does. More
Other Employees Tagged: Mark Mauer , Alexander Milkman, Angelo, Service Department
February 03, 2024
Incredible purchasing experience as well as something that has never happened before! We felt like highly valued people, not just customers. We were introduced to many employees, including the service that has never happened before! We felt like highly valued people, not just customers. We were introduced to many employees, including the service area. Each person gave us a genuine smile and a welcome into the family of Subaru owners. A couple of weeks following our purchase, Tina provided one on one 'Subaru School' for us with our new Crosstrek! Invaluable to a 60 something year old whose last vehicle was from 1997! Just part of the everyday experience at Surprise Subaru! More
Other Employees Tagged: Glenn Craney, David Castillo , Tina Dillon
January 30, 2024
Good people working there. Great Service Center. Finance is easy to work with. Very clean store. Great Service Center. Finance is easy to work with. Very clean store. More
Other Employees Tagged: David Castillo , Travis Gudknecht, Mark Mauer
January 09, 2024
I was given significant attention and answered my questions... everyone in sales was very helpful... helped me in understanding options, etc. I have been with this dealer for many years and several questions... everyone in sales was very helpful... helped me in understanding options, etc. I have been with this dealer for many years and several cars... love the Subaru... looking forward to my new car crosstreck... More
Other Employees Tagged: Mikael Barbes, Tina Dillon, Charles Inman
December 24, 2023
Mikael was so approachable. He was not an aggressive salesman. He made sure I was very comfortable. The dealership has a welcoming ambience and the staff were so kind. He was not an aggressive salesman. He made sure I was very comfortable. The dealership has a welcoming ambience and the staff were so kind. More
Other Employees Tagged: Mikael Barbes
December 23, 2023
Chris was great! He was professional, extremely helpful and he made the entire experience easy. We knew what we wanted and he helped expedite the process. He spent t He was professional, extremely helpful and he made the entire experience easy. We knew what we wanted and he helped expedite the process. He spent time sitting in the car with us, going through all the features until we felt comfortable with everything. This was the best car buying experience we have ever had! More
Other Employees Tagged: Christopher Thom
December 03, 2023
Great experience! Happy to come back with my new Forester for future car maintenance because everyone was so pleasant to deal with! Happy to come back with my new Forester for future car maintenance because everyone was so pleasant to deal with! More
Other Employees Tagged: Alexander Milkman
December 01, 2023
When i first send a build to the dealership it included a spoiler, however the car did not have one and I was told I would have to pay extra for that, however the original quote with the spoiler was $41,000 spoiler, however the car did not have one and I was told I would have to pay extra for that, however the original quote with the spoiler was $41,000 but that included the spoiler so for that I was disappointed More
Other Employees Tagged: Alexander Milkman
November 12, 2023
Our experience at your dealership was terrific. We drove 3 different models. No pressure whatsoever! We felt completely embraced with help in selecting our new car! We had a very pleasant time. T We drove 3 different models. No pressure whatsoever! We felt completely embraced with help in selecting our new car! We had a very pleasant time. Thank you More
Other Employees Tagged: Alexander Milkman
November 03, 2023
This is our second new car we have purchased from this location. Staff is awesome and the process is simple! Cant wait for our next car purchase! location. Staff is awesome and the process is simple! Cant wait for our next car purchase! More
Other Employees Tagged: Tina Dillon, Charles Inman, Alexander Milkman

