Todd Ackley | Page 15

Traded in our Legacy for an Outback. We opted to wait for a vehicle in transit, Travis was fast to respond to all my texts and always sent delivery status updates. Whole buying process w We opted to wait for a vehicle in transit, Travis was fast to respond to all my texts and always sent delivery status updates. Whole buying process was easy and simple. Been coming to this dealership since they opened this our second car purchase from them. The waiting area and showroom are always clean and have great amenities while you wait for service. More

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David Castillo at Subaru Superstore of Surprise is helpful and kind - I would recommend him to any person who is interested in talking to someone genuine who wants to know more about their purchase. T helpful and kind - I would recommend him to any person who is interested in talking to someone genuine who wants to know more about their purchase. The staff at this office are organized and easy to deal with, as well as extremely transparent throughout the purchase process. This is my first Subaru and I could not be more excited. Thank you to David and the staff for making this trip out worth it! :) More

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Everyone was extremely friendly and helpful in this experience! Made my first time buying a car really easy and comfortable. experience! Made my first time buying a car really easy and comfortable. More

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I recently bought a car at this location and it was a very positive experience. Charlie Saines sold me my vehicle. He was patient, friendly, informative and no-pressure. I spoke with a few other empl very positive experience. Charlie Saines sold me my vehicle. He was patient, friendly, informative and no-pressure. I spoke with a few other employees at this location and they were all respectful and helpful. I would not hesitate to give this dealership repeat business. More

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Alexander Milkman, was the greatest person to work with us, he went over things with me more than once to help me understand on how to use the car. everyone was so helpful.. We love our new Forester Spor us, he went over things with me more than once to help me understand on how to use the car. everyone was so helpful.. We love our new Forester Sport. More

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I had the best experience with Subaru Superstore of Surprise. Christ Thom went above and beyond to help me find the perfect car. I never felt the usual pressure you feel when at a dealership. Chris put Surprise. Christ Thom went above and beyond to help me find the perfect car. I never felt the usual pressure you feel when at a dealership. Chris put me at ease and was upfront and honest. Chris was even able to arrange a ride to bring me into the dealership to get my car. If you’re looking for a new or used car, definitely check them out! You won’t regret it! More

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Dealership was neat as a pin. Staff was courteous and helpful. Even had two vehicles that were on my search list. Staff was courteous and helpful. Even had two vehicles that were on my search list. More

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From the initial contact online to leaving the dealership with a vehicle, the experience with this dealership has been smooth, reassuring, and a pleasure to be working with them. After having dealt with nume with a vehicle, the experience with this dealership has been smooth, reassuring, and a pleasure to be working with them. After having dealt with numerous dealerships in finding a vehicle, this dealership did not make me feel pressured to buy any add-ons or make the deal. My understanding is that the owner of this dealership is not part of a national chain and their used vehicles are all trade-ins, so none of their vehicles are obtained from wholesale auctions. Their main facility is very clean & they have plenty of snacks. Travis has been responsive, knowledgeable, and hospitable during the whole car buying experience & would highly recommend working with him. Todd was very straight to the point with no pressure to purchase additional add-ons on the spot. More

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The Subaru Superstore of Surprise is absolutely amazing. They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accom They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accommodated my kids while we were signing papers. I will always recommend them while we live in AZ. More

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This is an excellent dealership. I'm in the habit of buying a new vehicle every 3-4 years and have dealt with many dealerships over the past 40 years....Subaru of Surprise is one of I'm in the habit of buying a new vehicle every 3-4 years and have dealt with many dealerships over the past 40 years....Subaru of Surprise is one of the best. In 9/23, I purchased a 2023 Subaru Forester and dealt with salesman, Caleb. His manager, Van, was also involved in the transaction as were two F&I people. Everyone I dealt with were knowledgeable, polite and very customer oriented. I would recommend this dealership to anyone and would certainly recommend a Subaru for those looking for a quality vehicle. More

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