346 Reviews
Write a Review346 Reviews of Todd Ackley
May 04, 2020
Painless Car Purchase There are two processes that I dread- buying a car and applying for a mortgage. But that changed yesterday when i went to Subaru Superstore of Surpri There are two processes that I dread- buying a car and applying for a mortgage. But that changed yesterday when i went to Subaru Superstore of Surprise. I had done my research online and chosen the vehicle I was interested in purchasing. I was quickly contacted by Dave Castillo and informed that they were open until six. Upon arriving I was greeted immediately. Mr. Castillo introduced me to John Peace. Mr. Peace took me to see the car I had chosen. He went over the many features highlighting safety and user friendly operation. The whole process was un hurried with no pressure. even signing the docs was relaxed without undue pressure. I highly recommend Subaru Superstore of Surprise. More
Other Employees Tagged: John Peace
May 04, 2020
They were very easy to work with and very nice to us. Tori was great and took care of all our needs. This is our second new Forester and we love it! Tori was great and took care of all our needs. This is our second new Forester and we love it! More
Other Employees Tagged: Tori Beckstead
May 03, 2020
Subaru Superstore of Surprise is a beautiful dealership that has very friendly and accommodating staff. They were so easy to work with and made our car buying experience very pleasant. that has very friendly and accommodating staff. They were so easy to work with and made our car buying experience very pleasant. More
Other Employees Tagged: David Castillo
April 29, 2020
Friendly team - not pushy - great experience Had a really great experience working with the team here. I had researched for about 6 months exactly the car I wanted and the price I felt most comfo Had a really great experience working with the team here. I had researched for about 6 months exactly the car I wanted and the price I felt most comfortable paying. They met my price point and we quickly moved from there. The team here communicated extremely well before I arrived, helped me fill out a bunch of the paperwork before I even got there to make the day-of buying quick and painless. Felt really cared for and valued by the whole team. Honestly, probably my best car buying experience to date. More
Other Employees Tagged: Jeremy Hennke, Jonathan Hennke
April 27, 2020
We were treated very nice and respectfully, very friendly Beautiful building spotless, very nice people!! Great cars too! We got a new Metallic dark grey Forester and really love it! Fantastic paint job!! Be Beautiful building spotless, very nice people!! Great cars too! We got a new Metallic dark grey Forester and really love it! Fantastic paint job!! Best paint job I've ever seen. Feels like velvet when you touch it! More
Other Employees Tagged: John Peace
April 25, 2020
New Outback Great place, no fake numbers.Just the real deal. Dave and Todd awesome.This is my 3rd Subaru. Best place I’ve ever delt with.. Great place, no fake numbers.Just the real deal. Dave and Todd awesome.This is my 3rd Subaru. Best place I’ve ever delt with.. More
Other Employees Tagged: David Castillo
April 15, 2020
Our First Subaru Our family was in need of an additional vehicle. Several of our family members owned Subarus, so we decided to visit the dealership in Surprise. My Our family was in need of an additional vehicle. Several of our family members owned Subarus, so we decided to visit the dealership in Surprise. My husband initially met with Mark to test drive an Impreza and learn more about the vehicle and the dealership. We both went back and met with Travis regarding the same vehicle. We were especially impressed that the dealership was family-owned. Mark, Travis, and Todd were very friendly, knowledgeable, kind, patient, and professional. We purchased the Impreza and are so thankful for the wonderful staff and management!! Couldn't be happier or more pleased! More
Other Employees Tagged: Travis Gudknecht, Mark Tudor
April 15, 2020
First experience with Subaru My wife and I came to Subaru Superstore of Surprise, looking to trade in our '15 Pathfinder for either a 2020 Forester or Outback. We were immediatel My wife and I came to Subaru Superstore of Surprise, looking to trade in our '15 Pathfinder for either a 2020 Forester or Outback. We were immediately greeted by Kyler who showed us both vehicles and answered all of our questions. We ended up buying the Outback the same day and Kyler had us out in less than 4 hours. We received market value for our trade -in without having to negotiate. And even though we came in with approved financing, the dealership got us much better terms. Thank you Kyler and your team for a wonderful experience. More
Other Employees Tagged: Travis Gudknecht, Kyler Schmied
April 05, 2020
1st time I have ever enjoyed buying a car David Castillo was great, friendly, helpful and professiona Everyone I dealt with at Subaru Superstore of Surprize were great to work with. I would them to anyone was great, friendly, helpful and professiona Everyone I dealt with at Subaru Superstore of Surprize were great to work with. I would them to anyone. More
Other Employees Tagged: David Castillo
April 04, 2020
Friendly salesman - not pushy - helpful. Impressed with the cleanliness and everyone very friendly from being greeted before entering the building to when leaving. Brought a check the next d Impressed with the cleanliness and everyone very friendly from being greeted before entering the building to when leaving. Brought a check the next day to pay for the vehicle and was treated very good. More
Other Employees Tagged: Travis Gudknecht

