Todd Brown
Todd Brown at Lawton Chrysler Jeep Dodge RAM

Todd Brown

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

Contact Me
4.4
187 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

25 yrs, 3 mos

4.4

187 Reviews

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187 Reviews of Todd Brown

November 26, 2025

Dealership Rating
Employee Rating

I had a great experience with Lawton Chrysler Jeep Dodge Ram. Everyone was so helpful and friendly. They were very professional and Jonathan V. did a great job finding me the right vehicle. Mario S very hel More

by marlenem5together
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Marlene! We’re thrilled to hear Jonathan and Mario made your experience smooth and enjoyable. Enjoy your new vehicle!

November 20, 2025

Dealership Rating
Employee Rating

Men talk down to females. Short staff so takes longer to get vehicle back. Service manger is great to work with. More

by ARMYWIFE1229
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ariel Denio

Nov 21, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry for the longer wait time you experienced and appreciate you sharing your feedback. We’re glad our service manager was helpful, and we’ll continue working to ensure all customers are treated respectfully and efficiently.

November 08, 2025

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Employee Rating

Great experience! Great staff from start to end. Easy process. We will definitely be back! Our salesman Jonathan V. did a great job! Mario S. was so great to work with More

by marlenem5together
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback! We’re glad Jonathan, Mario, and Anthony made your experience so smooth and enjoyable.

November 06, 2025

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Employee Rating

This was for my grandson and it has made him very happy. Any problems please let me know. More

by Maze2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2025

Lawton Chrysler Jeep Dodge RAM responded

That’s wonderful to hear! We’re so glad your grandson is happy with his vehicle. Please don’t hesitate to reach out if anything comes up.

October 26, 2025

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The service department always gives you there best. You can count on them to give you the best advice and help More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We’re glad our service team continues to earn your trust and deliver dependable care.

October 21, 2025

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Employee Rating

Told us it would take 3-5 days to get my vehicle in to diagnose the problem but it took three weeks to get it in to diagnose the problem. I had to call to check on the status of my truck. Ariel failed to More

by hagatha16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Denio

Oct 21, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We’re glad Todd was able to resolve the issue quickly and professionally. We also appreciate your feedback regarding communication and will work on improving updates for our customers.

October 14, 2025

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Employee Rating

Didn’t have my car for 3 months my mom (the co signer) calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had More

by Tylerriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2025

Lawton Chrysler Jeep Dodge RAM responded

We are sorry to hear you were unhappy with your experience and we understand how frustrating the extended repair time can be. Unfortunately, part delays are beyond our control and we wish nothing more than to get your vehicle back to you in a timely manner. Please accept our apologies and do know that we truly value you as a customer.

October 11, 2025

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Employee Rating

I had no issues. Everything met and even exceeded my expectations. I would get serviced here again. More

by Janusz Organisciak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear your experience exceeded expectations and look forward to serving you again.

September 20, 2025

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Employee Rating

The staff were very welcoming and communicated well about what they would be doing and what I could expect. I requested pick up and a specific time and they were timely. My vehicle actually seemed to run mor More

by AI-13F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, T. Ward! We’re glad the team took great care of you and that your vehicle is running smoothly. We appreciate your recommendation!

September 19, 2025

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Employee Rating

Great experience as always, always treated good and get done what I’m needing to get done! More

by zodac1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Lavendusky, Ariel Denio

Sep 22, 2025

Lawton Chrysler Jeep Dodge RAM responded

We’re happy to hear it’s always a great experience for you! Thanks for your continued trust and support.

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