Todd Brown
Todd Brown at Lawton Chrysler Jeep Dodge RAM
Refer Me

Todd Brown | Page 2

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.5
75 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

23 yrs, 9 mos

4.5

75 Reviews

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75 Reviews of Todd Brown

March 21, 2024

Dealership Rating
Employee Rating

Excellent service everytime I go to this location. Definitely deserving of an award by corporate. More

by eric.r.mcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you consistently receive excellent service at our location. Your feedback means a lot to us, and we appreciate your continued support.

March 14, 2024

Dealership Rating
Employee Rating

We were greeted by Todd for our oil change & refer us to the clerk & it was great experience. They were attentive & nice employees. Also didn't get her name tall slim female was very nice, offer us a good d More

by adengcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adengcolson! We're delighted to hear that Todd and our team provided you with a great experience during your oil change. We strive to be attentive and friendly, and we're glad you found our employees to be just that. We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Lawton Chrysler Jeep Dodge RAM!

March 13, 2024

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Employee Rating

Great service and was very informative. Provided different financial options for me to apply complete services. More

by adforsythe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adforsythe91! We're glad to hear that you received great service and found our team to be very informative. Providing different financial options to suit your needs is important to us, and we're pleased we could assist you with that. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

March 07, 2024

Dealership Rating
Employee Rating

Great service! Team did an excellent job! Recommend to all! Will return for all my service needs! More

by TODD.M.BROWN11
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Mar 07, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Todd! We're delighted to hear that you were satisfied with our service. Your recommendation means a lot to us, and we're looking forward to serving you again for all your service needs.

March 01, 2024

Dealership Rating
Employee Rating

Shaun and all the people in the service department went above and beyond, to make sure everything was perfect. The team always stayed in contact with us, kept us up to date, made sure any questions or conc More

by brandon.morrison728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Hi Brandon. It's great to hear about your exceptional experience with Shaun and the service team at Lawton CJD! Their dedication to customer satisfaction truly shines through. Thanks for sharing your feedback and recommendation! Let us know if we can be of further assistance.

February 10, 2024

Dealership Rating
Employee Rating

Good service fast and professional quick scheduling no issues getting service done. Happy with it More

by carjerwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Barbara Lavendusky , Jessie Wilson

Feb 12, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, carjerwil! We're delighted to hear that you had a positive experience with our service. Providing fast, professional, and hassle-free scheduling is important to us, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business and look forward to serving you again!

February 06, 2024

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Employee Rating

Everything went great. Everyone was very courteous and attentive. Good people to work with as always More

by casey.glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Casey! We're pleased to hear that everything went smoothly and that our team provided courteous and attentive service. We appreciate your kind words and look forward to assisting you again in the future.

February 04, 2024

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Employee Rating

They have a good follow up. They did a great job with getting our recalls taken care of. More

by annab1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Annab1127! We're pleased to hear that you had a positive experience with our follow-up service and that we could efficiently take care of your recalls. Customer satisfaction is our priority, and we appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.

February 02, 2024

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Employee Rating

Appointment not even close to on time, vehicle left in a mess. Dealership personnel turning the radio up super loud. All the service manager could say is sorry! RAM Trucks are great , I wish you would take More

by james.black.1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback, James. We deeply value our customers' time and prioritize punctuality in our service. While we make every effort to adhere to appointment times, unforeseen delays can occur, similar to those experienced in a doctor's office. It's disheartening to learn that we did not meet your expectations during your visit, and for that, I sincerely apologize. As the service manager, I am personally addressing your concerns, and I have not had the opportunity to discuss what transpired until now. I would greatly appreciate the chance to connect with you to discuss this matter further. Please feel free to reach out to me directly at 580-771-3339. Thank you for your understanding. Todd Brown

January 30, 2024

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Employee Rating

They were quick, polite, and easy to work with. They kept me informed all the way. More

by kathyjones66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, Barbara Lavendusky , Myracle key

Feb 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

We're delighted to hear that your experience with us was quick, polite, and easy, Kathy. Keeping you informed every step of the way is important to us. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your business!

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