Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 23

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
254 Reviews
4.9

254 Reviews

Write a Review

254 Reviews of Todd Eckard

July 15, 2024

Dealership Rating
Employee Rating

Always pleasant and professional staff! Never have to wait very long for service to be completed! More

by Patriciacarey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Koons Westminster Toyota responded

Thanks so much, Patricia. We look forward to your next visit to Koons Westminster Toyota!

April 11, 2024

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Employee Rating

Extremely well organized and thorough. Outlined the possible costs, including one that I decided to hold off for now. More

by Jkvogel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Koons Westminster Toyota responded

We're glad to know you found our service at Koons Westminster Toyota well-organized and thorough. We always aim for transparency with costs - thanks for your positive feedback!

March 20, 2024

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Todd in service is extremely professional. I was well informed of what issues were present as well as the cost. Thanks Todd! More

by crystaldavis.1968
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Koons Westminster Toyota responded

Crystal, we're glad to know that Todd provided you with excellent service at Koons Westminster Toyota! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

February 15, 2024

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The friendliest and always does a great job. Very dependable if I ever have a problem More

by Eviltroll2001
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Koons Westminster Toyota responded

There is nothing better than a great review. Thanks for giving Koons Westminster Toyota your business!

January 28, 2024

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I brought my Toyota Camry in to Westminster on1/22 for 4 new Michelin tires ,allignment, and the 30,000 miles service. My car runs great and it is well aligned for a smooth ride. I want to thank Mr. D More

by Doug
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Dar Richardson

Jan 29, 2024

Koons Westminster Toyota responded

Doug, we're glad to know your Toyota Camry is running smoothly after the service at Koons Westminster Toyota. Thanks for recognizing our team's excellent work - we'll be sure to pass along your kind words!

January 19, 2024

Dealership Rating
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Excellent service. Upfront and honest. Very person oriented. Service on time and estimate very reliable. More

by Rsmanoy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Koons Westminster Toyota responded

We appreciate your feedback! It's great to know that you found our service at Koons Westminster Toyota excellent and reliable. We strive for honesty and a person-oriented approach, so we're glad it shows. Thanks again!

October 21, 2023

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Nice dealership. Seem to know your needs. Hours really meet the customer needs plus shuttle service is a plus. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Bromwel

Oct 23, 2023

Koons Westminster Toyota responded

Jim, we're glad to know that our hours and shuttle service at Koons Westminster Toyota met your needs. Thanks for the positive feedback!

July 27, 2023

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Excellent service, knowledgeable personnel, good results, Courtesy at all levels, and a happy customer. Very fine combination for Toyota. More

by fwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Koons Westminster Toyota responded

It's great to know you had such a positive experience at Koons Westminster Toyota. We strive for excellent service and happy customers, so your feedback means a lot to the team!

April 10, 2023

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Employee Rating

Todd was great he’s professional, courteous and very knowledgeable. He answered all my questions and took the time to keep me informed as to work on my Toyota continued absolutely wonderful experience. More

by hammer77b@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Espinoza

Apr 19, 2023

Koons Westminster Toyota responded

We are glad to hear that you felt taken care of by Todd. He and the Koons Westminster Toyota team appreciate your support!

March 30, 2023

Dealership Rating
Employee Rating

The service department at Koons was outstanding during today’s maintenance visit. Todd E and George B provided excellent advice related to my Sienna’s upkeep and went above and beyond when troubleshooting More

by Kparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Bromwell

Mar 30, 2023

Koons Westminster Toyota responded

Thank you for this detailed and glowing review! We're so happy to hear that Todd and George provided you with a thorough and excellent vehicle service. As you said, they always make a point to go above and beyond expectations to deliver top-notch work. We'll be sure to pass on your kudos to them. Our team is also proud to offer a comfortable space for customers to relax while waiting on service--we believe a quality service should account for both the vehicle and the customer's needs. Thank you again for your kind words. We appreciate your business and hope to see you again at Koons Westminster Toyota!

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