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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 16

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

Write a Review

511 Reviews of Todd Froehlich

August 02, 2024

Dealership Rating
Employee Rating

They did a great job. did not have to wait to long, Will come back. More

by BRANDIEEEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 02, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Al Piemonte Buick GMC was positive and that our team was able to serve you efficiently. We can't wait to welcome you back on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 01, 2024

Dealership Rating
Employee Rating

Had me reschedule my service appointment twice due to not having a car to lend me while my car was gonna be in service. They had told me I’ll have a car to leave with and I show up to my appointment and then More

by danny.19.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 01, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the rescheduling of your service appointment and the lack of a loaner vehicle during this time. It's important for us to meet your expectations, and we appreciate your feedback. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution. We value your business and want to ensure you're taken care of. The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2024

Dealership Rating
Employee Rating

Great service and friendly people. Would take my Truck back for service. Would recommend them. More

by ROBBIE.BILOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 30, 2024

Al Piemonte Buick GMC responded

Thank you for the fantastic review! We are delighted to hear that you had a great experience with our team at Al Piemonte Buick GMC. We appreciate your recommendation and look forward to welcoming you back whenever your truck needs service. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 24, 2024

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Employee Rating

They took my appointment right away and offered me a lift since I was leaving vehicle. Very helpful and professional More

by OCAMPO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 24, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your service appointment! We are delighted to hear that our team provided you with quick and professional service, including offering a lift while your vehicle was being taken care of. Your positive experience is important to us, and we look forward to assisting you again in the future. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2024

Dealership Rating
Employee Rating

Everything was prompt and well done. Communication was also good. I will definitely return the next time I need service. More

by JOGRADY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 23, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 20, 2024

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Employee Rating

Car wash line too busy to clean my car. Not acceptable .but it is what it is More

by COACH1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 22, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your perspective and understand your frustration. Rest assured, we value your time and will strive to improve our car wash service. Please feel free to reach out to us directly if you have any further concerns. We look forward to the opportunity to better serve you in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

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Employee Rating

Trust is the key. You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a rela More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 18, 2024

Al Piemonte Buick GMC responded

Thank you for the positive feedback! At Al Piemonte Buick GMC, building trust with our customers is essential. We're glad to hear that you appreciate our personalized service and attention to your vehicle's needs. We look forward to continuing to provide you with top-notch service in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

Dealership Rating
Employee Rating

The man who took care of me was professional. Job was done within an hour. More

by ROSELINIMBROGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Jul 18, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC! We are delighted to hear about your positive experience with us. We take pride in providing professional service and efficient repairs. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 16, 2024

Dealership Rating
Employee Rating

They were fast and friendly on our first time at Piemonte. We’ll be back for more service on our cars. More

by RALPHGONZALEZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Jul 17, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2024

Dealership Rating
Employee Rating

I trust no one else to service my car and I get good customer service More

by MS.RED5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Jul 16, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words and for trusting Al Piemonte Buick GMC with servicing your car. We're glad you received good customer service with us. We value your loyalty and look forward to continuing to provide you with excellent service in the future. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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