Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 16

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

July 20, 2024

Dealership Rating
Employee Rating

Car wash line too busy to clean my car. Not acceptable .but it is what it is More

by COACH1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jul 22, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us. We appreciate your perspective and understand your frustration. Rest assured, we value your time and will strive to improve our car wash service. Please feel free to reach out to us directly if you have any further concerns. We look forward to the opportunity to better serve you in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

Dealership Rating
Employee Rating

Trust is the key. You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a rela More

by JIM_DANIEL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jul 18, 2024

Al Piemonte Buick GMC responded

Thank you for the positive feedback! At Al Piemonte Buick GMC, building trust with our customers is essential. We're glad to hear that you appreciate our personalized service and attention to your vehicle's needs. We look forward to continuing to provide you with top-notch service in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 17, 2024

Dealership Rating
Employee Rating

The man who took care of me was professional. Job was done within an hour. More

by ROSELINIMBROGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jul 18, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC! We are delighted to hear about your positive experience with us. We take pride in providing professional service and efficient repairs. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 16, 2024

Dealership Rating
Employee Rating

They were fast and friendly on our first time at Piemonte. We’ll be back for more service on our cars. More

by RALPHGONZALEZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jul 17, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2024

Dealership Rating
Employee Rating

I trust no one else to service my car and I get good customer service More

by MS.RED5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jul 16, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words and for trusting Al Piemonte Buick GMC with servicing your car. We're glad you received good customer service with us. We value your loyalty and look forward to continuing to provide you with excellent service in the future. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 01, 2024

Dealership Rating
Employee Rating

No matter how much i insisted i couldn’t afford what they were asking they would rather put me in a worse situation by any means for a sale, how can people be so hung up on sales at no mercy for the patrons, More

by veronicamj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 03, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand the importance of listening to our customers' needs and concerns when it comes to finding the right vehicle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss your situation further. Thank you for choosing Al Piemonte Buick GMC. The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2024

Dealership Rating
Employee Rating

The gentleman working on my maintenance was easy to work with and super helpful, I would recommend because of him More

by chapmanjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Al Piemonte Buick GMC responded

Thank you, James. We appreciate your kind words regarding our maintenance service. We're thrilled to hear that our team member made your experience easy and enjoyable. We look forward to assisting you again and appreciate your recommendation. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 23, 2024

Dealership Rating
Employee Rating

You know the job is done thoroughly. Jose was very helpful in filling out and submitting the rebate for me. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jun 25, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words and positive feedback! We are thrilled you had a great experience with us at Al Piemonte Buick GMC. We strive to provide top-notch service, and we're glad it shows. Please feel free to reach out if you need anything else in the future. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2024

Dealership Rating
Employee Rating

Great customer service and very polite. Had me updated with my issues at all times. More

by JRMAMACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jun 21, 2024

Al Piemonte Buick GMC responded

Thank you for highlighting our great customer service and politeness. We're glad to hear that you were kept updated on your concerns throughout your visit. Your satisfaction is important to us at Al Piemonte Buick GMC. We look forward to assisting you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2024

Dealership Rating
Employee Rating

I asked for a wash with my service and was told no problem. When I came back to pickup my truck it was not washed. Very disappointing. More

by DAVERADDATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Jun 14, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention. The Al Piemonte Buick GMC Team 888-851-4025

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