No matter how much i insisted i couldn’t afford what they
were asking they would rather put me in a worse situation by any means for a sale, how can people be so hung up on sales at no mercy for the patrons,
were asking they would rather put me in a worse situation by any means for a sale, how can people be so hung up on sales at no mercy for the patrons, i understand sales but why sale someone a car that would potentially put the patron in debt instead of helping, i specifically asked it there was a way to lower my note with a cheaper car, then was taken got a was given a nice lil car that costed around 28k, but when i then read my papers i financed 38k, and my note was spread out 84 months, who pays for a car that long then i had to use all my credit cards to make a down payment of 3k which totally added to the price i would eventually pay for the car so you tell me who got screwed, i love my car but at what cost will i suffer, salespeople should also take on account what the patron is being concerned about when asking about there needs, now i am stuck with a car i would never be able to afford and will struggle while they just keep saying i can afford it, it doesn’t pay to be sly, sales aren’t the most important, integrity is, I’m in customer service as well and i would never mislead anyone or put them in a position to fail.
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by veronicamj2
Verified Customer
Verified Customer
Jul 03, 2024 -
Al Piemonte Buick GMC responded
Thank you for sharing your experience with us. We understand the importance of listening to our customers' needs and concerns when it comes to finding the right vehicle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss your situation further. Thank you for choosing Al Piemonte Buick GMC.
The Al Piemonte Buick GMC Team
888-851-4025
The gentleman working on my maintenance was easy to work
with and super helpful, I would recommend because of him
with and super helpful, I would recommend because of him
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by chapmanjames
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2024 -
Al Piemonte Buick GMC responded
Thank you, James. We appreciate your kind words regarding our maintenance service. We're thrilled to hear that our team member made your experience easy and enjoyable. We look forward to assisting you again and appreciate your recommendation. Safe travels!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
You know the job is done thoroughly.
Jose was very helpful in filling out and submitting the rebate for me.
Jose was very helpful in filling out and submitting the rebate for me.
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by NEWCARFROM CASTLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jun 25, 2024 -
Al Piemonte Buick GMC responded
Thank you for your kind words and positive feedback! We are thrilled you had a great experience with us at Al Piemonte Buick GMC. We strive to provide top-notch service, and we're glad it shows. Please feel free to reach out if you need anything else in the future. We look forward to serving you again!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Great customer service and very polite.
Had me updated with my issues at all times.
Had me updated with my issues at all times.
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by JRMAMACH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jun 21, 2024 -
Al Piemonte Buick GMC responded
Thank you for highlighting our great customer service and politeness. We're glad to hear that you were kept updated on your concerns throughout your visit. Your satisfaction is important to us at Al Piemonte Buick GMC. We look forward to assisting you in the future!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
I asked for a wash with my service and was told no
problem. When I came back to pickup my truck it was not washed. Very disappointing.
problem. When I came back to pickup my truck it was not washed. Very disappointing.
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by DAVERADDATZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jun 14, 2024 -
Al Piemonte Buick GMC responded
Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention.
The Al Piemonte Buick GMC Team
888-851-4025
Great service and very informative as always!
Great service department!! I would always purchase a vehicle here because the service department is so great!!
Thanks to Todd!
Great service department!! I would always purchase a vehicle here because the service department is so great!!
Thanks to Todd!
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by bgraz66@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2024 -
Al Piemonte Buick GMC responded
Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with our service department, and we are so glad that Todd was able to provide you with excellent service. At Al Piemonte Buick GMC, we always strive to offer top-notch service to our customers. We appreciate your kind words and look forward to assisting you with any future vehicle purchases or service needs. See you next time!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
I have always had prompt and pleasant service from Todd
and others in the Service Department.
and others in the Service Department.
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by angelakeegan304
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
May 14, 2024 -
Al Piemonte Buick GMC responded
Thank you for your kind words about the service you received from Todd and our Service Department at Al Piemonte Buick GMC! We're delighted to hear that you found our team prompt and pleasant. We appreciate your feedback and look forward to assisting you again in the future.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Good clean, on time, good at getting back to me on the
phone. Everything worked out very well.
phone. Everything worked out very well.
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by GJ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
May 06, 2024 -
Al Piemonte Buick GMC responded
We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
great service .
it's always good experience, good quality work and the people very nice
it's always good experience, good quality work and the people very nice
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by DAREKMIODUSZEWSKI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Apr 05, 2024 -
Al Piemonte Buick GMC responded
We sincerely appreciate your feedback. Each employee is a valued member of the Al Piemonte Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
It’s Always a good experience.
Fast quality work and the people are very nice.
Fast quality work and the people are very nice.
More
by CHCCUBS12
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2024 -
Al Piemonte Buick GMC responded
Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
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16 yrs, 9 mos
