Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 17

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
507 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

507 Reviews

Write a Review

507 Reviews of Todd Froehlich

June 12, 2024

Dealership Rating
Employee Rating

I asked for a wash with my service and was told no problem. When I came back to pickup my truck it was not washed. Very disappointing. More

by DAVERADDATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Report | Print
Jun 14, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention. The Al Piemonte Buick GMC Team 888-851-4025

May 26, 2024

Dealership Rating
Employee Rating

Great service and very informative as always! Great service department!! I would always purchase a vehicle here because the service department is so great!! Thanks to Todd! More

by bgraz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2024

Al Piemonte Buick GMC responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with our service department, and we are so glad that Todd was able to provide you with excellent service. At Al Piemonte Buick GMC, we always strive to offer top-notch service to our customers. We appreciate your kind words and look forward to assisting you with any future vehicle purchases or service needs. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2024

Dealership Rating
Employee Rating

I have always had prompt and pleasant service from Todd and others in the Service Department. More

by angelakeegan304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
May 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words about the service you received from Todd and our Service Department at Al Piemonte Buick GMC! We're delighted to hear that you found our team prompt and pleasant. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 03, 2024

Dealership Rating
Employee Rating

Good clean, on time, good at getting back to me on the phone. Everything worked out very well. More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
May 06, 2024

Al Piemonte Buick GMC responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 04, 2024

Dealership Rating
Employee Rating

great service . it's always good experience, good quality work and the people very nice More

by DAREKMIODUSZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Apr 05, 2024

Al Piemonte Buick GMC responded

We sincerely appreciate your feedback. Each employee is a valued member of the Al Piemonte Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 02, 2024

Dealership Rating
Employee Rating

It’s Always a good experience. Fast quality work and the people are very nice. More

by CHCCUBS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2024

Al Piemonte Buick GMC responded

Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 27, 2024

Dealership Rating
Employee Rating

Great service there great place to cm to get work done great wonderful great great More

by paulathompson134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Mar 29, 2024

Al Piemonte Buick GMC responded

Thank you for the wonderful rating, Paula! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 13, 2024

Dealership Rating
Employee Rating

Didn’t perform the service I came to the dealership for. I called them about it and never returned my call. More

by Crtrptr
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Report | Print
Mar 15, 2024

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our service department. Here at Al Piemonte Buick GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. The Al Piemonte Buick GMC Team 888-851-4025

March 11, 2024

Dealership Rating
Employee Rating

Music in show room to loud. Please Improve communications between sales and service. JR is very attentive and knowledgeable when finding answers to our questions. Adrian in fi More

by DeeGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan "J.R." Galick

Report | Print
Mar 14, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback about your experience, DeeGee. Is there anything else we can improve to earn your 5-star rating? please give me a call to discuss this in person. Sincerely, Mike Hall - General Sales Manager 630-832-9500

March 08, 2024

Dealership Rating
Employee Rating

No stranger to this dealership, purchased my vehicle from here and the service is great and fast, no long waiting More

by GEMINI6464
Recommend Dealer
Yes
Report | Print
Mar 08, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

1
...
16
17
18
...
51

Dealership Inventory (193 Vehicles)

new 2026 Buick Envista car, priced at $28,636
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
$28,636
View Details
used 2022 BMW X5 car, priced at $36,913
2022 BMW X5
used
Arctic Grey Metallic exterior
Automatic
All-wheel Drive
$36,913
View Details
used 2021 Buick Encore car, priced at $18,338
2021 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive
$18,338
View Details
used 2025 Honda Pilot car, priced at $48,363
2025 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$48,363
View Details
new 2026 Buick Encore GX car, priced at $27,747
2026 Buick Encore GX
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
$27,747
View Details
used 2023 Kia Sorento car, priced at $29,413
2023 Kia Sorento
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
$29,413
View Details
View All Inventory