Had me reschedule my service appointment twice due to not
having a car to lend me while my car was gonna be in service. They had told me I’ll have a car to leave with and I show up to my appointment and then
having a car to lend me while my car was gonna be in service. They had told me I’ll have a car to leave with and I show up to my appointment and then they tell me there’s no cars available to lend me. Took off work for these appointments and no one is gonna pay me the time off. They’re supposed to call when there’s a vehicle available and I been waiting two weeks while my car still has an issue! Very disappointed with the dealership.
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by danny.19.walker
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Al Piemonte Buick GMC responded
Thank you for sharing your experience with us. We understand your frustration regarding the rescheduling of your service appointment and the lack of a loaner vehicle during this time. It's important for us to meet your expectations, and we appreciate your feedback. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution. We value your business and want to ensure you're taken care of.
The Al Piemonte Buick GMC Team
888-851-4025
Great service and friendly people.
Would take my Truck back for service. Would recommend them.
Would take my Truck back for service. Would recommend them.
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by ROBBIE.BILOTTA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 30, 2024 -
Al Piemonte Buick GMC responded
Thank you for the fantastic review! We are delighted to hear that you had a great experience with our team at Al Piemonte Buick GMC. We appreciate your recommendation and look forward to welcoming you back whenever your truck needs service. See you next time!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
They took my appointment right away and offered me a lift
since I was leaving vehicle. Very helpful and professional
since I was leaving vehicle. Very helpful and professional
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by OCAMPO151
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 24, 2024 -
Al Piemonte Buick GMC responded
Thank you for choosing Al Piemonte Buick GMC for your service appointment! We are delighted to hear that our team provided you with quick and professional service, including offering a lift while your vehicle was being taken care of. Your positive experience is important to us, and we look forward to assisting you again in the future. Safe travels!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Everything was prompt and well done.
Communication was also good. I will definitely return the next time I need service.
Communication was also good. I will definitely return the next time I need service.
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by JOGRADY62
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 23, 2024 -
Al Piemonte Buick GMC responded
Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Car wash line too busy to clean my car.
Not acceptable .but it is what it is
Not acceptable .but it is what it is
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by COACH1919
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 22, 2024 -
Al Piemonte Buick GMC responded
Thank you for sharing your feedback with us. We appreciate your perspective and understand your frustration. Rest assured, we value your time and will strive to improve our car wash service. Please feel free to reach out to us directly if you have any further concerns. We look forward to the opportunity to better serve you in the future.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Trust is the key.
You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a rela
You can trust that Al Piemonte knows your car and what work needs to be done and won't sell you services that you don't need. They cultivate a relationship with you and your car so that they know exactly what routine maintenance you're scheduled for before they look it up.
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by JIM_DANIEL1980
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 18, 2024 -
Al Piemonte Buick GMC responded
Thank you for the positive feedback! At Al Piemonte Buick GMC, building trust with our customers is essential. We're glad to hear that you appreciate our personalized service and attention to your vehicle's needs. We look forward to continuing to provide you with top-notch service in the future.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
The man who took care of me was professional.
Job was done within an hour.
Job was done within an hour.
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by ROSELINIMBROGNO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 18, 2024 -
Al Piemonte Buick GMC responded
Thank you for choosing Al Piemonte Buick GMC! We are delighted to hear about your positive experience with us. We take pride in providing professional service and efficient repairs. We appreciate your feedback and look forward to welcoming you back in the future.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
They were fast and friendly on our first time at
Piemonte. We’ll be back for more service on our cars.
Piemonte. We’ll be back for more service on our cars.
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by RALPHGONZALEZ93
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 17, 2024 -
Al Piemonte Buick GMC responded
Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
I trust no one else to service my car and I get good
customer service
customer service
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by MS.RED5678
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Valdivia
Jul 16, 2024 -
Al Piemonte Buick GMC responded
Thank you for your kind words and for trusting Al Piemonte Buick GMC with servicing your car. We're glad you received good customer service with us. We value your loyalty and look forward to continuing to provide you with excellent service in the future. See you next time!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
No matter how much i insisted i couldn’t afford what they
were asking they would rather put me in a worse situation by any means for a sale, how can people be so hung up on sales at no mercy for the patrons,
were asking they would rather put me in a worse situation by any means for a sale, how can people be so hung up on sales at no mercy for the patrons, i understand sales but why sale someone a car that would potentially put the patron in debt instead of helping, i specifically asked it there was a way to lower my note with a cheaper car, then was taken got a was given a nice lil car that costed around 28k, but when i then read my papers i financed 38k, and my note was spread out 84 months, who pays for a car that long then i had to use all my credit cards to make a down payment of 3k which totally added to the price i would eventually pay for the car so you tell me who got screwed, i love my car but at what cost will i suffer, salespeople should also take on account what the patron is being concerned about when asking about there needs, now i am stuck with a car i would never be able to afford and will struggle while they just keep saying i can afford it, it doesn’t pay to be sly, sales aren’t the most important, integrity is, I’m in customer service as well and i would never mislead anyone or put them in a position to fail.
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by veronicamj2
Verified Customer
Verified Customer
Jul 03, 2024 -
Al Piemonte Buick GMC responded
Thank you for sharing your experience with us. We understand the importance of listening to our customers' needs and concerns when it comes to finding the right vehicle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss your situation further. Thank you for choosing Al Piemonte Buick GMC.
The Al Piemonte Buick GMC Team
888-851-4025
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17 yrs, 1 mo
