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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 19

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

January 06, 2024

Dealership Rating
Employee Rating

Great service and Todd was very helpful getting me back into the vehicle as soon as possible. More

by clarence2463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2024

Al Piemonte Buick GMC responded

Hi Clarence, and thank you for this great review! We're happy to hear that Todd took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 03, 2024

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Employee Rating

I’ve been buying vehicle’s since 1999 here always had a great relationship with service techs.I’ve known Todd a very long time and he always tells me what wrong and how much of a cost great guy! More

by SCOTTJULIE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Al Piemonte Buick GMC responded

Scott, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2023

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Employee Rating

I came in for a repair of my gas cap door. The installed brand new one and had me me in out in about 15 minutes. It also came in under the original estimate by about $40. More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 02, 2024

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2023

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Employee Rating

Been servicing our cars at this location since 2009. Todd Froelich took care of our needs then and ever since. He knows us as soon as he sees us. He is very knowledgeable, courteous and a pleasure to de More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 23, 2023

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Employee Rating

I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 23, 2023

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Employee Rating

Expensive but work was needed. Todd is a GREAT service man. Treated as a person not just a money magnet More

by CRJ638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Al Piemonte Buick GMC responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to Todd as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 14, 2023

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Employee Rating

They do good work and very well taking care of i went for an oil change and i was in and out More

by ABELINO.GARZA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 15, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 03, 2023

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Employee Rating

The reason why my service appointment was so good. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. More

by bm256721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 02, 2023

Dealership Rating
Employee Rating

Went out of there way to find me a loaner car,the mechanic (Joe K )did a great job. Plus it was done sooner than projected. More

by biggdaddyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe K

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Dec 05, 2023

Al Piemonte Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We extremely pleased that our team was able to fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Al Piemonte Buick GMC and we look forward to your continued business! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2023

Dealership Rating
Employee Rating

Bought a truck had a little issue took it back and they took care of me excellent dealer More

by raul151518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 28, 2023

Al Piemonte Buick GMC responded

Raul, we are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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