Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 19

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

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511 Reviews of Todd Froehlich

January 31, 2024

Dealership Rating
Employee Rating

The tech found the the issue wete others could not. The cost was a little more than i felt is should have been, but it is fixed. More

by Manuelharrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Feb 02, 2024

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 25, 2024

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Employee Rating

I brought my car in on a Saturday afternoon Because the check engine light came on And had no Acceleration power at all.I was greeted by Neil who Took my car in and listened to my concerns.he was even abl More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Myhre

Jan 26, 2024

Al Piemonte Buick GMC responded

Thank you for the review. We appreciate you taking the time to write about your experience. The weekend service is specially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle, and we hope your grandson had a great birthday. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

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It is a pleasure to have my car serviced. I'm always greeted with a friendly hello from Todd. He is quick to assess my concerns and let's me know the status of the situation. More

by dclococo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

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I was stranded with the vehicle. Todd arranged for the tow, got it to the dealership for prompt repair. Thank you Todd More

by JUNKMAN60191
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 10, 2024

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VERY GOOD X X X X X X X X X X X X X X X More

by THENICK04
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jan 11, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 06, 2024

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Employee Rating

Great service and Todd was very helpful getting me back into the vehicle as soon as possible. More

by clarence2463
Service Price Transparency
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Recommend Dealer
Yes
Jan 09, 2024

Al Piemonte Buick GMC responded

Hi Clarence, and thank you for this great review! We're happy to hear that Todd took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 03, 2024

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I’ve been buying vehicle’s since 1999 here always had a great relationship with service techs.I’ve known Todd a very long time and he always tells me what wrong and how much of a cost great guy! More

by SCOTTJULIE1966
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2024

Al Piemonte Buick GMC responded

Scott, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2023

Dealership Rating
Employee Rating

I came in for a repair of my gas cap door. The installed brand new one and had me me in out in about 15 minutes. It also came in under the original estimate by about $40. More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jan 02, 2024

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2023

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Employee Rating

Been servicing our cars at this location since 2009. Todd Froelich took care of our needs then and ever since. He knows us as soon as he sees us. He is very knowledgeable, courteous and a pleasure to de More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 23, 2023

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Employee Rating

I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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