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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 19

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
530 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

24 yrs, 8 mos

4.7

530 Reviews

Write a Review

530 Reviews of Todd Froehlich

June 30, 2024

Dealership Rating
Employee Rating

The gentleman working on my maintenance was easy to work with and super helpful, I would recommend because of him More

by chapmanjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2024

Al Piemonte Buick GMC responded

Thank you, James. We appreciate your kind words regarding our maintenance service. We're thrilled to hear that our team member made your experience easy and enjoyable. We look forward to assisting you again and appreciate your recommendation. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 23, 2024

Dealership Rating
Employee Rating

You know the job is done thoroughly. Jose was very helpful in filling out and submitting the rebate for me. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jun 25, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words and positive feedback! We are thrilled you had a great experience with us at Al Piemonte Buick GMC. We strive to provide top-notch service, and we're glad it shows. Please feel free to reach out if you need anything else in the future. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2024

Dealership Rating
Employee Rating

Great customer service and very polite. Had me updated with my issues at all times. More

by JRMAMACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Jun 21, 2024

Al Piemonte Buick GMC responded

Thank you for highlighting our great customer service and politeness. We're glad to hear that you were kept updated on your concerns throughout your visit. Your satisfaction is important to us at Al Piemonte Buick GMC. We look forward to assisting you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2024

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Employee Rating

I asked for a wash with my service and was told no problem. When I came back to pickup my truck it was not washed. Very disappointing. More

by DAVERADDATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Print
Jun 14, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your feedback with us, Dave. We understand your disappointment regarding the wash service not being completed as promised. Please reach out to us directly so we can address your concerns. We appreciate you bringing this to our attention. The Al Piemonte Buick GMC Team 888-851-4025

May 26, 2024

Dealership Rating
Employee Rating

Great service and very informative as always! Great service department!! I would always purchase a vehicle here because the service department is so great!! Thanks to Todd! More

by bgraz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 29, 2024

Al Piemonte Buick GMC responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear about your great experience with our service department, and we are so glad that Todd was able to provide you with excellent service. At Al Piemonte Buick GMC, we always strive to offer top-notch service to our customers. We appreciate your kind words and look forward to assisting you with any future vehicle purchases or service needs. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2024

Dealership Rating
Employee Rating

I have always had prompt and pleasant service from Todd and others in the Service Department. More

by angelakeegan304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
May 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words about the service you received from Todd and our Service Department at Al Piemonte Buick GMC! We're delighted to hear that you found our team prompt and pleasant. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 03, 2024

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Employee Rating

Good clean, on time, good at getting back to me on the phone. Everything worked out very well. More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
May 06, 2024

Al Piemonte Buick GMC responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 04, 2024

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Employee Rating

great service . it's always good experience, good quality work and the people very nice More

by DAREKMIODUSZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Apr 05, 2024

Al Piemonte Buick GMC responded

We sincerely appreciate your feedback. Each employee is a valued member of the Al Piemonte Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 02, 2024

Dealership Rating
Employee Rating

It’s Always a good experience. Fast quality work and the people are very nice. More

by CHCCUBS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 04, 2024

Al Piemonte Buick GMC responded

Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 27, 2024

Dealership Rating
Employee Rating

Great service there great place to cm to get work done great wonderful great great More

by paulathompson134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Print
Mar 29, 2024

Al Piemonte Buick GMC responded

Thank you for the wonderful rating, Paula! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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